This tiny cramped office, located in a strip center in front of a Walmart, identifies itself as an…read moreoutpatient hospital. It also bills the same way. In my case, charges accrued until a deductible was met. After that, the sessions, costing up to $520 were covered by my insurance at 20 percent. This was a lot more than a typical copay. I had to ask 3 times about the cost of each session. Each time my request was evaded and shrugged off until I was finally told the truth. I wish had more closely checked my insurance benefits and avoided this place. As less expensive therapy is available, it was anything but a good value.

I've had outpatient physical therapy several other places over the years but this center is by far…read morethe best place I've gone to heal. The therapists here truly care about your well-being and will do whatever it takes to get your body back under your control as painlessly as possible. This center makes your therapy sessions a welcome experience. I will look no farther than this center for future physical therapy.

I have been going to this location off/on for almost 2 years and have been very satisfied with my…read moreprogress. Steven and Taylor are very knowledgeable and professional. They are great at asking questions to help identify where to make adjustments to the therapy plan. The desk staff and techs also do an outstanding job. I highly recommend!

While being treated, all was well for the most part. Then I had work travel, illness and upcoming…read moresurgery that led me to cancel my final appointment.... Or so I thought. I explicitly verbalized on more than one occasion I would reach back out to get the next appointment on the books after my schedule calmed down and I recovered. What the receptionist heard: reschedule the appointment when she wanted anyways and note in the chart we "tried" to call to confirm. This has to be some type of insurance fraud, as they billed for an appointment and saying I no showed now. Date of service was supposedly in August, just got that bill. Called and personally spoke to Carissa today, who said she didn't know what the charge was for, contact billing. Called billing and they told me, as well as the dr is the one that has to dismiss it. Called Carissa back and filled her in on the case, immediately got defensive and stonewalled me before saying there was nothing she could do in a clipped tone and hanging up. What other fraud is being committed at this business? BBB and the medical board, just to name a few, are some visitors on my list to call next. Mistakes happen and can be made right, but I refuse to be swindled, a victim of fraud, and potentially have my credit hit when others are out here lying about appointments and charging for them.

We had an excellent experience with Texas Prime Healthcare. From the very first contact, their team…read morewas professional, compassionate, and attentive. The caregivers and nursing staff provided high-quality care with kindness and respect, and communication was always clear and timely. They truly made us feel supported throughout the entire process. I highly recommend Texas Prime Healthcare to anyone in need of reliable and caring home health services.

Very unprofessional agency. I would not recommend this company to anyone and wouldn't trust them…read morewith my loved ones. They would leave residents unintended for over a week ,and they also run different companies under other names

Very professional and very caring! First class facility and professional facility always made me…read morefeel safe and secure!

Great Experience here. Friendly group, Jacob was awesome!! I am still amazed at how the quickly…read morethe therapy worked.

I had great pain in my left shoulder blade. This caused really bad nerve pain in my shoulder and…read moredown my left arm. I went to PTT with a lot of speculation on therapy working After about five secessions with Ryan I felt great I can't say enough about Ryan's qualifications and knowledge This is a new location The staff with Ryan and girls up front are great

After years of chronic pain due to a neck injury and surgery I am so thankful to have found Nancy…read moreat N Balance Physical Therapy! She is extremely knowledgable and I felt a difference in my pain and stiffness after the very first session! She spends the entire session one on one with you and basically fixes the way your body works...like a mechanic for the body. It is hard to explain but it is just amazing! I have been seeing her for several weeks and I have noticed a significant drop in my pain level. I am now taking less pain meds and moving and functioning better. My quality of life is better already and I am again hopeful about my future which is priceless. I've been to several physical therapy clinics, doctors, chiropractors all with the same results...being told they don't know why I am in pain and sent to pain management and take pills. So glad I found N Balance and I highly recommend them!!

From the owner: We help people who suffer from pain become more active without the need for pain medication using…read morenatural treatment techniques.

Dirty space. Everywhere! Black mold in bathroom and "kitchen" area. I worked there for a short…read moreperiod time and became sick. I just had 6 lymph nodes removed. Not sure if I believe in coincidences. I hope they've fixed the issues by now.

Great First Day! I felt supported by all of the staff in my recovery. Especially Bettany. I had a…read moreTotal Left Knee Replacement done on 9/20/21. Coming from another State, I was concerned for my additional treatment needed. Now, my mind and body are in great hands. My insurance through my job is Aetna. Thanks again, Therese