well i needed PT again and there is only one place to go in the Rockwall area and that is Rockwall…read morePhysical Therapy with Mary Hodge. She got me healthy again much quicker than anticipated. If you need PT in Rockwall, RPT is the only answer. Thanks Mary!

When i arrived for my physical therapy appt. i was told there wasn't an appt. for me that day, it…read morewas the next day and that i had made a mistake. I said that i had the right date as shown on my appointment reminder card. The manager, Ryan, asked to see the appt. card. I told him i would bring it on my next visit. When I showed him the card on my next visit, i told him i did not appreciate his doubting my word or calling me a liar. Instead of being courteous, gracious and professional, he started to argue with me and debate what was said. He then started to walk away from me, and i said i wasn't done we were having a conversation. He said he wasn't going back and forth, and that I came at him and not to expect him to take it. I asked to speak to his manager, I was told he was the manager, I asked for his boss. He walked away and then came back, I told him i wanted to speak with someone else. He had my therapist come speak with me. She is excellent, professional, capable and courteous. I was under the impression that she was going to have her boss call me. I heard nothing. I was made to feel embarrassed and humiliated. This is not a path towards health and well being. Unprofessional, Rude, Argumentative, Discourteous, and Condescending.

Dirty space. Everywhere! Black mold in bathroom and "kitchen" area. I worked there for a short…read moreperiod time and became sick. I just had 6 lymph nodes removed. Not sure if I believe in coincidences. I hope they've fixed the issues by now.

Great First Day! I felt supported by all of the staff in my recovery. Especially Bettany. I had a…read moreTotal Left Knee Replacement done on 9/20/21. Coming from another State, I was concerned for my additional treatment needed. Now, my mind and body are in great hands. My insurance through my job is Aetna. Thanks again, Therese

Very professional and very caring! First class facility and professional facility always made me…read morefeel safe and secure!

Great Experience here. Friendly group, Jacob was awesome!! I am still amazed at how the quickly…read morethe therapy worked.

I had great pain in my left shoulder blade. This caused really bad nerve pain in my shoulder and…read moredown my left arm. I went to PTT with a lot of speculation on therapy working After about five secessions with Ryan I felt great I can't say enough about Ryan's qualifications and knowledge This is a new location The staff with Ryan and girls up front are great

Absolutely recommend ATI for physical therapy needs. The staff at this location is amazing - they…read moreare knowledgeable, helpful, and they truly care. I hope to not need PT again but if I do or anyone I know needs it, I would only go here. Forever grateful for all of the help - my full recovery after ACDF surgery is thanks to the ATI team in Rockwall. Thank you to Jessica, Bruce, Ryan, Chase and Alicia! You guys are truly the best! Regarding the 1 star review from what I observed going 2-3 days for 3 months - therapist spends 15-25 minutes on average on each client and the rest of the session is exercise which the PT assistants are more than qualified to lead patients thru (the PT writes exercise plan). Sounds like the person with 1-star review expected a massage type session which isn't how any of the PT places I've been to over the years works.

If you are looking for a physical therapist to spend ten minutes of a one hour session with you,…read moreand be treated like a number and not a person, this is the place for you! They overwork their assistant and do not spend enough time with patients one-on-one. For minor injuries or soreness, probably a good place for you. If you have a major injury, stay the heck away!

Dr. Britt helped me with my great toe which had become infected due to a burn. He is one of the…read moremost cordial doctor's that I have had the opportunity to meet and work with-he ALWAYS had a smile on his face which is nice to see! The doctor was both efficient and directed the testing necessary to assure me I would have no long term damage to the toe!! Thanks Dr. Britt-I cannot say enough good things about you and your staffing!!

Was in last week on a follow up of a probable / confirmed diagnosis OF CANCER with extreme leg…read morepain. Somehow my referral to Texas Oncology had still not been made after requests all week. Finally she refused to make a simple phone call to get me in and gave me referral paperwork and told me to go make my own appointment in person. Keep in mind I was in a lot of pain. Not the kind of os service or compassion I was expecting. Everyone else was great but her attitude definitely could have been better. Caused me much un needed pain ( possibly dangerous considering I had a tumor on my spine. Ridiculous

The Best hospital stay that I have ever had from the Amazing Doctors to the Amazing Nurse staff…read more Everyone there was so friendly and the food was very good, well better than that I would have to say it was outstanding. The room was very clean in the beginning and they came in several times to clean it again.

BSW Outpatient Physical Therapy and Rehab in Wylie is the best!! My therapist, Mullika has helped…read moreme so much! Everyone is so helpful, understanding and encouraging! Highly recommended!!

I am so so happy we found T3. Two of my kiddos come here and the improvements I have seen are…read moremiraculous. They rotate us between all the doctors and love that they all get to know our children individually. The ladies at the front are all amazing. Everyone is so nice and welcoming and understanding. I am a mamá to a special needs kiddo too and they have and are taking great care of us. It isn't close to where we live, but we drive out to them. I highly recommend them.

This place is amazing!!! Everyone is so professional and…read morefriendly. You feel comfortable immediately and you know you will be taken good care of. I was barely able to walk when I started going, my back, hips, ribs and Neck were so messed up that I had no idea what to do or where to go. I've tried physical therapy and pain clinics and wasn't get any relief. A friend of mine had been going and recommended me to this place. I wasn't pregnant, so I was worried they would t accept me, but they saw the pain I was in and took me as a patient. I feel like a new person!!!!! I can't say, thank you enough for all the care they have provided me. Thank you all!!!!!

I had knee replacement surgery and been a patience for 8 weeks…read more JC is very knowledgeable about what is required for me to get back to normal again. I'm very satisfied with my progress. Front office is great too!!! I would like to add that this is my second experience with BSWH, and I highly recommend them for your place of Rehab.

I recently had back surgery and am the proud owner of extra hardware. I was afraid I'd never get…read moreback to anything resembling normal. My surgeon recommended I go to physical therapy, and I chose BSWRehab in Rowlett. I am so glad I did! Alec actually listened to me and tolerated my impatience. He was really good at keeping me challenged and keeping my recovery on track. The office staff was outstanding, too. I hope I don't need physical therapy again, but if I do, I know exactly where to go to get the best care!