I was satisfied with the cleaning quality. Most areas were cleaned thoroughly, and the team was…read morepolite and professional. A few small details could have received more attention.

He kindly explained well about the systems and provided us very nice cleaning service!read more

Randy was extremely helpful and professional. He did all the work in a timely and neat manner…read more Very personable and respectful. He went above and beyond helping me with a quote and doing the work. Great guy and great company!!

Would call them every time! They came out as soon as I called. They were friendly and well…read moreexperienced. Throughout the process they made sure I knew what was going on and what I needed to move forward. I couldn't help but feel like they were on my side and had my best interest at hand every step of the way. Do not hesitate to call these professionals. Business with Flood Brothers Restoration is time well spent.

They came out to look at an issue we had with our vents and mold spots. Their time and service…read morereviewing our home and all of our concerns was very thorough and professional. By the end of the discussion they gave us advice to work with an HVAC company to address humidity in the vents. There was no charge for his time or expertise and I was genuinely impressed with their service. Will call them back in the future if (fingers crossed we don't have to) we run into an issue again.

From the owner: Our company prides itself on customer satisfaction, which has always been our #1 Goal. We aim to…read moreexceed each customer's expectations; with our experience and expertise, we can guarantee your overall satisfaction as we value each job from punctuality to affordability. Call us today, and we'll assure you that you've made the right decision by doing so. We're only happy if you are.

Josh and the team at Purofirst of Gwinnett did a great job on my home. I had some, arguably, fairly…read moremild water damage. A water remediation company, which was overall pretty good, got a little overzealous on removing some paneling that they thought had water damage. We also discovered asbestos in the 60's mastic in the original linoleum beneath some carpet that had to be pulled up. I dragged my feet looking for a contractor because I'd seen horror stories on the local news, and I didn't know where to begin. My insurance adjuster asked if I had someone to do the work, and when I told him I didn't and needed help, he said they had a few that did good work and were honest. He brought Josh with him on his house visit. Josh looked at everything, had a few suggestions, noticed a few things that needed to be fixed/replaced that I had not, and then prepared the estimate. When we got the green light to move forward (after the asbestos work and having a plumber jackhammer our slab to replace pipes), Puro said they could start our work in a week, not months. A day later, we received a call that a crew was available the next day! Tim, Saul, and the team who did most of our project were friendly, courteous, detail-oriented, thorough, and really knew their sh#t. It was clear from the start that they were trustworthy such that we felt fine leaving the house while they worked. They went above and beyond to minimize the mess (drywall, hello?!), hang plastic, and sweep. Saul even painted a few extra feet of one wall because he wanted to be sure it matched well. Our project entailed re-drywalling and new flooring in our den, which came out great. Our guest room needed paint and trim work. Our small bathroom was a big piece of the work; it was a total redo. Puro's tile guy, Ben, really had his work cut out for him. His work was meticulous -- he's a true craftsman! The end result is #effingawesome! One of the benefits for us was Puro's relationship with the insurance company. They've clearly built credibility because when they realized the planned drywall wouldn't do the job, Puro worked directly with my insurance company to update the costs, no questions asked. The plumber's work on pouring cement over their handiwork required a diamond saw to even things out -- Josh made a call, and it was handled. There was not one issue with the insurance because of Josh! Shout out to the office staff, Heather and Jennifer. The entire team had great communication. Emails were answered quickly, and no question we asked was treated as dumb -- and trust me -- I'm sure we had some dumb ones! Josh also had great suggestions and ideas, many of which we went with, with great results. Special thank you to our great insurance company, Central Insurance (never thought I'd say that about an insurance company!), and their awesome adjuster, Coby Jackson. Without Coby, our experience and the eventual review could have been quite different. Bottom line: we had a 3-week (ish) renovation, which is probably small potatoes for Puro. However, we were always treated like royalty, as if ours was the most important project they had going on. The end result is 3 rooms that we love again! Disclaimer: yes, I'm a writer for a living, but no, I wasn't asked to write this review, nor did anyone pay me for it. In fact -- I didn't tell Puro I planned to post one! Take this for what it is, an honest recommendation that reflects our experience. If you check my reviews, you'll see I'm equal opportunity with both positive and negative reviews.

Consummate professionals. Referred by USAA as a preferred vendor, for a roof repair. Josh Nagy,…read moreHeather Wallace are part of the team. Their quarter century experience with USAA as a preferred vendor speaks volumes. They coordinated all materials, sub-vendors and navigated the land mine code and compliance, real and proposed, of Gwinnett County, in an extremely timely fashion. In an industry that is sadly the target of scams and scoundrels, Purofirst of Gwinnett stands tall, with integrity, thoroughness and a communications loop that should be the standard of the industry. No detail is overlooked. As a retired Naval officer, I know first hand that details, or lack of attention thereto, will cost lives, or leaky roofs. Thanks for the service. Will recommend them without hesitation.

I highly recommend Hero, Chad is the best. I had a flooding emergency and he arrived in an hour and…read morestarted cleaning immediately. He and his crew were very professional and hard workers. He helped navigate me through my insurance claim every step of the way. Highly recommend!

From the owner: Here at Restore HERO, we have built the foundation of our business solely on being the one "Hero"…read moreyou need and can count on during a disaster. Whether you're looking to schedule a free estimate or need immediate Water, Fire or Mold damage restoration/remediation services to your home or business. It's extremely important that you choose a company like Restore HERO that is properly qualified and accredited with the Institute of Inspection Cleaning and Restoration Certification (IICRC) in handling these types of issues. A dedicated start to finish restoration team will communicate with you through every step of the restoration/remediation process until your property is restored back to its original condition. Thank you for taking the time to stop by our Yelp page!