I have three children, all of whom attended Kids Town (newborn, 2 years, 4 years). My older two…read morechildren have been attending for the past two and a half years. The experience had been absolutely wonderful up until the new administrator Amy Swinderman took over about six months ago. I started to notice it wasn't as tightly ran, there was a huge turn over in staff, and only a few original staff members were left. Everytime I would go in children would be literally beating on eachother and staff standing around not doing anything about it. I myself had to say things to the staff multiple times that it was not ok. Soon my 4 year old daughter started coming home upset all the time about being hit by other kids sometimes even hurt by the other kids. Kids spitting in her face etc. I had informed the staff many many times about this happening, but I don't think it was ever resolved because it still continued almost daily. We had never had these issues before. Four weeks ago yet another additional administrator was added to the mix, Miss. Hanadi, whom right off the bat was never friendly, and I immediately started to see red flags. Everytime I would be in the school for drop off or pickup I would see her yelling and scolding children in ways that are unacceptable as a childcare PROVIDER. Finally my line was drawn when my daughter got hurt early one morning. She fell on her chin and developed a huge hematoma which was busted open and bleeding. This incident happened at 9am and I was never contacted or made aware of the situation until they decided to finally file a report 6 hours later. I came home and saw my daughters chin and was enraged. A report needs to be filed immediately after an incident, my child's medical record states to call me for anything that happens to my child. Miss Hanadi was in charge and quit frankly uses the school as a hangout and girl club, instead of her job. I bring this to the administrators attention stating it was neglectful to not file a report nor call me, I felt that Miss. Hanadi failed to do her job and on top of it, is verbally abusive. Amy Swinderman had no apologies, no reassurance that they would look into it, she did nothing but defend herself and Miss. Hanadi. I gave them two days to resolve the issue and give me an explanation. Two days go by and I find out Amy Swinderman shared my child's medical information online. I have screenshots to prove this. I was enraged finding this out while at work. I went into the school and demanded answers, this is absolutely illegal to share a child's medical information, let alone across Medina county. Amy Swinderman once again defended herself with no explanation or apology. She told me "get your kids and get out". For all you parents that have children here or are thinking about enrolling your child here, DO NOT DO IT! Unfortunately for Amy she had to call the police in order to not continue to hear about all the wrong doings at Kids Town. I have reported them to ODJFS and have tried to let as many people know as possible. Please protect your children and find a childcare center that will respect you, will hear you, and do their job correctly every single day. These are children, my children, and I will protect and defend my children. All of you others who are still here or end up choosing this place, shame on you. You have been warned. Also shame on the staff who are sheep and not doing what is right. You know who you are, and it's a really bad way to be starting a life long career in childcare. Do better.

Definitely refer to the list of violations listed publicly by Medina County JFS when considering…read morethis center. The center was great when we first enrolled, under the previous management. Now, since Amy has taken over, it has gone completely downhill. Every time I dropped off or picked up my kid, Ms. Hanadi or some other teacher was yelling at the kids. Not correcting, yelling. As for the violations, the most concerning ones are that they do not watch the kids directly, rather by video monitor. Milk for the babies was not being stored correctly, including breast milk, which spoils very easily. Kids and teachers were NOT washing their hands after playing outside or touching BODILY FLUIDS, and SO many more. You can expect your kid to be sick at least every other week. The teachers USED to be great and the remaining ones who worked under previous management that are still there, which is about 2 of them. They do not report on what your kid actually eats for the day and how much, or bathroom breaks. Meal plans are sub par, if that. There is no variety and minimal nutritional value. My 3 year old would come home every day complaining about not being liked by friends or teachers. EXTREMELY disappointed in this center from what it used to be vs. now. Highly recommend looking elsewhere when considering childcare, especially considering you can find so much better for the same price.

Just all bad, not a good owner, she lies and does everything she can to lose staff she hates, staff…read morehates kids, dosent care for kids, all around not a good place to go to, I worked there and what I saw and witnessed was awful

My son attended day care here when he was 12 months old. It was a horrible experience and I've…read moresince been telling anyone I know that is looking for childcare to avoid this place like the plague. My son came home with bite marks and there was no mention of anything from his teacher. The teacher in this classroom was usually chatting with another employee upon pick up while my 12 month old was in the playpen area with a screen playing. To get to his classroom I had to pass their prek or preschool class and they were usually watching movies without an adult present. I dropped off and picked up at various times in the day and at times I would see what looked to be a parent volunteer reading to those kids. That was the only adult I noticed besides the directors daughter that I saw once with this class.l and on that occasion she was texting on her phone while the kids ate lunch. My son frequently came home with a bad diaper rash that would be treated at home. I discovered that they weren't putting any cream on him and when I inquired as to why I was told that I had to sign a medical release form for DESITIN or any other "OTC" diaper rash cream. Seriously?! The negligence of their staff was truly astounding. I read every word of the welcome paperwork I was given and even spoke to the director myself and she told me that all I had to bring was diapers. They never mentioned this at all. My child suffered so much from this place that it's taken me 7 months to even write this review. I've since met a babysitter who used to work there and her account of this place matches the really bad review that has been posted here previously. Whenever I asked his teacher anything she would quickly tell me how busy they were or how they were helping take care of a 3 month old who wasn't even supposed to be in that classroom. When I stopped bringing my son here no one even called me to follow up so I guess they're used to angry parents not returning. We used a daycare out of state prior to this and never had any issues

We are so, so happy at Goddard Strongsville. Our 2 year old has been there for over a year. He has…read moreshown significant development in his language skills and his social skills. He is incredibly well nurtured there, and has really blossomed under the love and care of his teachers. The school is exceptionally clean and safe, and I have found everyone on staff to be great communicators. I also love the school's emphasis on outdoor play. They have 2 outdoor playgrounds and an indoor gym for bad weather. The children have outdoor play twice daily. Our son loves school, and we are beyond thrilled with our experience at Goddard Strongsville.

From the owner: At The Goddard School located in Strongsville, we're more than just a daycare. The Goddard School…read moreis a private preschool, offering childcare to infants and toddlers to pre-k. Our programs are designed to nurture each child's curiosity in a safe and caring environment.

My children come home dirty most of the time. I understand that kids play but their knees shouldn't…read morebe filthy at the end of each day even if they haven't been outside. They have a menu but constantly change what is being served and don't update the app with what my kids actually ate. My kids have gotten hurt badly several times at this daycare and I didn't get a straight story until I demanded to see the camera footage. And then, I didn't get an incident report, even though I asked for one multiple times. I blame management.

My child was left behind. I arrived to Primrose school to…read moredo my normal pick up of my three kiddos. Prior to getting them from their classroom I was asked to step into the office. I sat down to be told that my children had struggled all day and had bitten friends in the class. I then received a letter that was slid across the desk stating my child was terminated immediately as they have to put other families into consideration.My two year daughter has struggled in the classroom with biting, hitting, pushing, and pulling hair. The main concern has been the biting. In the hand book it states that "biting is-natural developmental stage for children ages 12 months to 3 years." Well this stage was new for me. My oldest never went through this "stage" so this was very new to us. When I was first approached about her biting I was open and worked with the teachers to navigate through this "stage". She loves reading.. I bought books about biting and hitting for at home and school and read them daily. I bought teethers. We sent her to school with a stuff animal to squeeze in frustration.. I had daily conversations about biting and talked about the feelings she was having. I agreed to giving her a binky in moments of frustration even though I expressed that she was only using it at night and I was concerned that it wasn't addressing her frustration.. it was just masking it with a pacifier. There were teachers that agreed with me about the pacifier but leadership continued to push the use of the pacifier. (This has been recommended not only for my child but others) This turned into her having the binky in her mouth all day and lead to her hitting in moments of frustration instead. I asked that they limit the use of a pacifier as it was creating more of a problem. I expressed to the school I felt like she was lacking support in the classroom and that these are not behaviors she displays at home with younger and older siblings or cousins. I expressed that these were behaviors that she picked up on from other children in the classroom. I expressed my concerns that I had with a teacher in the classroom. I expressed that there is something in the classroom that is triggering this behavior not only for my daughter but the other children. They agreed that there are several others in the class struggling with the same behaviors. They then offered to have Guide Stone come in and observe her in the classroom so they could create a plan to better support my daughter with giving the teachers guidance and training recommendations. I agreed. The documented observations stated many moments of my daughter needing redirection and support which was not given in many moments of the visits. Guide stone did not agree with the pacifier use as it stops her from communicating. A couple of visits went by and not one time was a bite documented while observing. Many of the moments that she struggle was handwashing.. she is at the sink washing hands and playing in the water. A child waiting wants to be included at the sink. It now turns into pushing and frustration yet there is no teacher in this moment assisting in this transition. The teachers are focused on going into the next activity. In the mix of this there has been a high turn over rate. My daughter has come home with bite marks and hair pulled and she talks about interactions with other kids. Now I know these things happen and I absolutely don't want my child hurting someone else just as I don't want her to get hurt. I have had conversations with other parents and we are all just trying to get through it because it is frustrating as it's been ongoing in the classroom. I was never informed leading up to this point that if these behaviors continued she would be terminated. I honestly thought with the new teacher in the classroom and guide-stone in the classroom that we were finally going to be working as a team and we were going to make progress. I thought the feedback/ suggestions that were given to the teachers from Guide-stone were great.. now the teachers just needed to apply it to the everyday. After a week of being pacifier free and 1 observation with the new teacher my child was turned away by this school. I exited that school feeling let down, humiliated as I carried trash bags of my kids belongings, and sad for my children as they have built relationships with other kids and teachers that they would no longer see yet be able to say goodbye. I was completely blind sided by this plan or where this was heading. Less than 24hrs to find child care for the next day for two full time working parents trying to support their family. It was the lack of support and training for the teachers. At the end of every observation the comments and suggestions prove that. This entire process was a paper trail to terminate my family.

From the owner: Primrose School of Strongsville offers child care and preschool programs for children 6 weeks to 5…read moreyears old in Strongsville. Primrose provides a safe and nurturing environment where children thrive.

My daughter has been attending Tutor Time for almost 18 months now and our experience has been…read morenothing but great. She had a tough start, but the teachers were patient and kind and helped her adjust. It wasn't very long before she would light up when she saw them. It was my first experience with daycare as well and everyone was very supportive, answering any questions I had, making recommendations for my daughter based on what they had seen and their experience; it really helped to calm my anxiety. I have always felt that she is safe and well cared for there. She has grown immensely in her time there and I truly believe it is because of the effort of the teachers. We get weekly lesson plans and daily updates of what they're doing and how it contributes to her growth. We had our first parent teacher conference and the teacher showed up prepared with observations and opportunities for my daughter. You can tell they care about the kids and their growth. I really feel as though the teachers are a part of my team and I don't think my daughter would have grown as much as she has without them. I would recommend Tutor Time to anyone who is looking for a safe, fun, welcoming environment for their child.

We love Tutor Time! Our daughter has been at Tutor Time for a year and a half. She started in the…read moreToddler 2's, moved to Pre-School, then moved to Pre-K! She is graduating Pre-K and moving to Junior K. The Junior K is a transition to prepare for Kindergarten. We came from an in home daycare. Let me tell you that our daughter learned so much from the wonderful teachers. Everyday she shares something new she has learned. It feels like a true family. It is so easy every day dropping her off at school. I genuinely trust every single teacher and director. They communicate throughout the day and I love that I know she is learning, happy and safe. Ashley goes over and beyond with the Pre-K kids. She truly has a heart of gold. She cares for the children and you can see that teaching is her passion. Lee and Mady are so helpful and are always there to answer questions. Jess really holds the fort down! She is so great with the children and communicating with parents. We can't say enough good things about Tutor Time and the teachers!

A very good daycare! wonderful teachers! clean and nice, plenty of activities! secured and the most…read moreimportant thing: my daugther loves it!