Buyer beware: "I'M THE DOCTOR. I HAVE THE POWER."…read more We're from the U.S. visiting Montreal. My car's driver side window was smashed in a parking lot. It's Friday afternoon and there are no repair shops open on Saturday. We had to return for work on Monday. I thought I was lucky when I called Optimal Vitres D'Autos who promised me that they had the replacement window in stock and would charge me $450 cash. Also, he said the downtown address on Yelp wasn't correct and they are in Laval: (texted address below). We arrive the next morning at 9 AM. But to our chagrin, no one was there to meet us, even though the person on the other end of the phone insisted we not be late. When "Gino" finally arrives, he demands the keys to the car saying " Don't waste my time, I am the doctor and you wait for the doctor. I have the power." When I reminded him he was late, not me, he aggressively yelled again that he was the doctor, and as I was his patient, I wait for him. My husband said,"Dude, relax, let's just move forward." He yelled, "I'm not dude! I'm Gino!!!!" Finally, he took the keys and headed back to the shop. 20 minutes later he came back to tell us that he had the wrong window. He insisted that my husband go to the shop area with him so he could prove that he had the wrong window. He had already taken the door apart before checking if he had the correct part. "Gino" tried to persuade my husband to pay him $100 for the window which was from a different model car. He would then duct tape a piece of cardboard into the 12 inches that the window did not cover. He also stated that the window did not exist in all of Canada. (For a Honda Civic, really?) Clearly, this man has no grasp on reality. We left, went to Canadian Tire, and bought a clear shower curtain and tape and returned to the U.S.

great service by Gino. helped me out with my windshield at a good price. quick and efficient. would…read morecome back!

J'ai reçu un service rapide et courtois. Merci Mike de m'avoir dépanner si rapidement.read more

This was quite literally the worst service I've gotten anywhere. After getting two flat tires on a…read moreSunday he was the only garage open so I called to make sure I can get my car towed to his garage. After getting there and him assuring me it would take 1:30 max 2 hours with one car in front of me i went home and called every couple hours to check the progress. This was at 4 pm Sunday night. At 9 pm i showed up he assured me it would be ready in two hours, once again. when I got there I saw the same family I saw that had been there since 4 o'clock asking him to please work because he was locked away in his office for over an hour not working on what needed to be done. I then called at midnight he said it wasn't done but if I needed it in the morning then it'd be done for me to show up at work, I said yes and called back at 5:30 am asking if it was done. He confirmed with me twice that It was so I was there by 6 am to see my car outside in the same spot as it was the night prior with no repair done whatsoever. When I confronted him telling him he had wasted my time and lied he laughed in my face and said it'd be done soon.

Great services from George Kaklamanos and Mena Sargious. They answered all my questions and I got…read morethe car I wanted which is a GTI 380 Autobahn 2024 manuel. I love the car. I recommand this dealer.

We bought our car here. Everyone we dealt with was very professional. There was never any…read morepressure to buy so that was a definite plus. We had to revisit a few times and test drive a few vehicles before making our decision. We are extremely happy with our purchase. We got a dent from being doored. Is that even a word? Anyways, after getting an estimate in Toronto for way too much money, we came back to this location and we received the best service possible. The dent is completely gone and there is basically no evidence of any ding whatsoever. These guys know what they're doing and I trust them 100%. I highly recommend this location for their sales, service, and body shop. Thank you for making my car look brand new again!

Christina Barth 02/18/2019…read moreRe: Antonella Niro (F&I) Being a Mercedes-Benz driver for many years -I was finally convinced to go to the other side. And living in Toronto, I was able to get the car of my dreams. A brand new BMW X2 - Black with Magma Red interior from BMW Laval. The minute I spoke with Antonella - She made me feel welcomed and was so easy to speak to, as I had many questions - And was always there to answer them. After many weeks of waiting for my new vehicle- I went to Montreal to pick it up - There I met with Antonella in person - She was professional, attentive to my needs and made me feel so special. It was a truly an amazing experience to deal with BMW Laval. We are now a truly BMW family, as my husband bought his car from there as well. Thank You / Merci Beaucoup!

Bought my 1 series in another city, needed some warranty work and they took care of me. Comfortable…read moreservice area for me to wait, and they didn't try to upsell me a bunch of other work which is literally all I can ask for from a dealer!

I hired CarInspect to look over a used 2022 Tesla Model 3 before buying. The inspector (John…read moreSalmeron) noticed a few cosmetic things that I missed and verified that a "minor" body issue that was fixed did not have any structural damage. The service gave me the information and peace of mind I needed to purchase the vehicle. I would definitely consider their services again in the future.

This was my first experience using a car inspection service, and I made a good choice in choosing…read morecarinspect. I was extremely pleased that David called me and left me and message and then talked with me when I returned his call. He inspected 2 Cadillac SRX'S for me and gave me his honest perspective on both. If I ever need to have another car inspected prior to purchasing it, I will definitely consider carinspect again, and would ask for David to do it. Thanks Dave

Fast. Good service and very punctual. They even waited for me after closing to collect my carread more

I have to warn people away from this company in Dorion…read more Someone damaged my car last March and my insurance company told me to go to these people. Going here was a serious mistake and the only word I can use to describe their actions is "incompetent" I strongly suggest that you look at other places to repair your damaged vehicles.

Careless job, car is scratched, semi interior clean, not recommended at all.read more

Best people for car wash! Business owner is such a nice guy, always super polite, super…read moreprofessional and he makes sure everybody is happy. Great balance between speed and clean level. It's my go-to place for weekly car wash. They also offer more professional cleaning services like car wax and car detailing. Finally, there is also a small mechanical section for basic reparations like brake, wheel changes, oil change, etc.