We got a new mattress there recently. The mattress seems fine, but we've only slept on it few…read morenights, so it's too early to judge it. The real reason for this review is Riana. She deserves five additional stars of her own. She went way above and way beyond helping us get what we wanted. She even helped us load it in our truck. Actually she did the majority of the work. Next time we need furniture this will be our first stop, and I hope she will be there to take of us. Take care of her. She is a valuable asset.

I was shopping online last night, came across American Freight on the Blvd. Since it wasn't to far…read moreaway, I decided to stop in. I found exactly what I needed in 5 minutes and the salesperson Sophia was very nice. Hassle Free shopping experience, I will be back for a matching dresser for the bed.

I found this store on Facebook & saw they had incredible deals so I went to look for myself and was…read moreblown away by the quality & prices of everything. The owner is a nice guy who can help you out for sure. He always has new stuff coming in. Highly recommend this place.

I have basically furnished my entire house from this store. I also spent a fraction of what I would…read morehave spent anywhere else. The owners are amazing. You couldn't ask for better customer service or friendlier people.

Stepped by to find a new dining room table. Beautiful table. Beautiful knowledge of the challenges…read morein shipping. Sold us the floor model (in pristine shape) with free delivery and friendly service. We appreciate the nice, unassuming service without any push for financial services or credit cards. They listened and they cared!!

I was a fan of NFM until I relocated back here a couple of years ago, bought a "highly recommended…read moreset" from them, only to realize it's just like my ex.. a flabby saggy chunk of garbage. Now that I have had the time to look at other options I discovered this amazing place that will custom build my set with a protection plan that guarantees a replacement. So I am definitely considering this purchase. Since my ex's current wifey likes to stalk my SM (legally she can't but she still does it) I will not post the style here.

Bought patio set from them and specifically asked where it was made and was told here in the US…read more When furniture was delivered in big bold print on the box it said MADE IN VIETNAM. Ok, so when assembling one of the holes was tooled larger than the provided screw. So I called the Furniture Mall of Kansas and selected the customer service option and was given voice mail. I left a message and 3days later still haven't heard from anyone. Clearly all they care about is the sale.

Katie at Customer Service is awesome. She arranged for my mattress to be set up finally and sent me…read morefree sheets since I was supposed to get some, but did not.

Good service. Lots of options. Still investigating prices before buying but definitely interestedread more

Do not buy from this store. I bought a coffee table in…read moreOctober and still have not received it. Was told it was shipped 3 weeks ago in November.Tried to talk to the owner named Bob today and he says it might take a year to get it. He says no refunds you have store credit. He hung up on me while I was trying to tell him that was not what I wanted. he has nothing in the store that is worth that much money. IF YOU HAVE ANY BRAINES , YOU WILL NOT SHOP HERE

Buyers beware!! I ordered a bedroom set from Kansas Furniture Mart on 5/3/2025. Today is 5/19/2025…read moreand still have no bedroom set. My purchase was over $2,000.00. I called the financing company and they stated he has already been paid for the order. I have began making payments on something I don't have in my possession. I went out to his business this morning to get an update. He says my items made it in on the truck Friday. I asked him why he didn't call to let me know it was here. He stated I told you it takes 2.5- 3 weeks to get it delivered to you. I told him instead of sitting in front of the television, I could have had my bedroom set by now. I'm leaving his business almost inside my car and he comes charging at me. He was very threatening and unprofessional. He made the comment " I am here in my office 11 hours a day, I'm entitled to have a lunch" if you want me to cancel your contract, I will be glad to do so" I said " yes please do". As he is going back into his business he says " I'm not canceling anything, you signed a contract and it's yours" As I'm pulling into my drive way I receive a text from him apologizing. Then he decides to call and try to apologize to me. I will never do business again with "BOB, KANSAS FURNITURE MART "

As a return customer, I purchased a chair and ottoman. They did not have any color selection at all…read morein the store, so ordered one for me. "No returns on special orders" was never explained. When the chair was delivered to my house it was not at all comfortable. Did not feel like the one in the store. The store sent out a nice young man from the warehouse and we tried to make an adjustment in the height of the front of the chair. It still is not comfortable like the one in the store, which is the reason I bought it. So in the end, I am stuck with a chair that's not comfortable--for around $900. I won't be returning to Slumberland again. I try to shop locally, so I still have a couple of other options. Mona G.

After a satisfactory resolution to an issue we had with a purchase, I'm happy to say our experience…read morewas a good one.