Dr. Silver (she said we didn't even have to try and pronounce her full last name) was amazing. She…read moresaw my wife last minute, accommodated her special needs, and was fast and through. We've had a rough year with multiple doctor's visits and she was one of our favorites. She was also very kind to us, in addition to be highly professional. You will not find a better ENT doctor on the Upper West Side.

I couldn't speak higher of Dr. Karcioglu. I never really write reviews but was so appreciative of…read moreher help today, that I felt compelled. In the past, I've felt brushed off and was asked to schedule a longer appointment, which is always difficult to do with specialists. With this in mind, I went into the appointment expecting to be told exactly that, but she really blew my expectations out of the water. Dr. K addressed my concern immediately and was extremely efficient, thorough, professional and kind. I really feel like I've found a gem.

Excellent and competent physician well-versed in the areas of ENT-…read more Great front desk staff with excellent customer service skills and friendly this that treat you like a family member after a while of being a regular.

I've seen Dr. Szubin over the years for various sinus, ear and throat issues. She has always fixed…read morethem. I've always found her knowledgeable, unhurried, a good listener and explainer, and pleasant to be with. I believe she's an outstanding ENT doctor. I'm now in my 80's, and I've received care from dozens of top specialists (either in Manhattan or Boston) over the years; among them, I rate Dr. Szubin and one other doctor in Boston as the *very best* of numerous *very highly qualified* doctors. For those considering treatment by Dr. Szubin but who have doubts because a few of the reviewers here are your typical Yelp negative morons, I suggest that you'll be doing yourself a disservice by going elsewhere. I think you'll be pleased with the results if you're lucky enough to be treated by her.

I love Dr Kessler...period... He s an awesome DR.read more

I just had a visit with Dr. Kessler. It was, without a doubt, the easiest, most informative,…read moreencouraging, and enjoyable visit to the doctor that I have ever experienced in my life. My ear was treated, and then Dr. Kessler said that my voice sounded husky and offered to take a look at my vocal cords. He diagnosed a condition of which I was unaware, and prescribed medication, all of this included in my visit at no additional charge. What a delightful staff, and what a fantastic doctor! Thank you, Dr. Kessler!

This is the first and only review I have/will ever made in my entire life..... but Dr. Ahn deserves…read moreso much recognition and credit for his talents and expertise 10000000000000000000000/10 Firstly though, OH MY F--KING G-D, honestly is this what breathing has been like for everyone?!?!?!?!?!?!?!?! I was recommended and referred to Dr. Jeffrey Ahn through my father after I told him about my sinus issues (for my whole life I could only breath from one nostril or not at all, constantly getting sinusitis every other week + I was on steroids for 1.5 years to reduce my nasal polyps - to no avail). My father, who had similar issues to me and had undergone 3 nasal surgeries with 3 different ENT's (prior to finding Dr. Ahn), told me that Dr. Ahn was the only doctor who was able to fix his problem once and for all, completely. My dad also told me to include his review: "Dr. Jeffrey Ahn is incredibly smart and has the strongest and highest (/higher than) mastery level understanding of otolaryngology. He is extremely well educated, and it shows in the quality of his care. HE CHANGED MY LIFE." My dad always talks about how Dr. Ahn changed his life (and mine too) - and he really did in such a dramatic way. My dad doesn't have sleep apnea or sinus issues anymore (since his surgery with Dr. Ahn 3 years ago), and subsequently that has made him much more awake, alert, and active during the day. Since his surgery, he has taken up running (he has never run before) and has a much better quality of life than he did before. That should all be accredited to Dr. Ahn. That being said, when I returned to New York, Dr. Ahn was the first person I went to go and see. From my full experience, I truly and strongly believe he is the best ENT in America (probably in the world). Like my dad, he has changed my life DRAMATICALLY. He has a great comprehension of sinus issues and will go into depth in analysing ALL the factors that contribute to your problem. For that reason, he TESTS FOR A LOT AND TRUST ME ITS F--KING WORTH IT. The whole process really really REALLY made me gain so much respect for him as a doctor, because he doesn't give a diagnosis without the evidence being there. He does not simply rely on his own skills (though I know he is definitely smart enough to be able to), and he will ask for the appropriate tests to confirm and get more information on your problem and understand how to get rid of it for the LONG TERM. Any diagnosis he makes will be very well informed, well researched, and concluded based on thorough test results that he will ask you for (I am sure it varies based on person/problem). Dr. Jeffrey Ahn is an expert and understands that everyone's case is different and requires customization as such (whether for immunotherapy or surgery). He will go through your test results with you line by line, explaining what everything is/means and answer any questions you may have. And, once he has confirmed ALL issues, he will provide a valid and thorough diagnosis of what was causing your problem (and why) and tell you what steps need to be taken to remedy the problem. He is the best doctor truly. Also, if what I wrote in the aforementioned paragraphs did not convince you then please judge him based on the staff he employs (his team). He has the best staff and nurses on planet Earth as part of his team - they are all so kind and HELPFUL. They go above and beyond and will even work with your insurance if necessary, so you don't go through too much of a headache. It is clear that he only employs smart and capable people who make every step of the process better for the patient. Seeing the girls who work at his Manhattan office is something I look forward to every Wednesday and I always leave with a smile on my face. They are honestly super great at their jobs and so efficient all around. Also, Gloria (the nurse who helped me pre- and post- operation in New Jersey) was so wonderful and informative. She explained the full procedure, answered all my questions, gave great advice on post-op care, made sure I was comfortable the whole time, and held my hand + made me laugh/distracted me when I was getting anaesthesia (I was super anxious about it). She also called me the day after my procedure and the following day as well, to check up on my progress/see how I was feeling and to make sure I was doing okay. Gloria, if you're reading this - I didn't get a chance to say this but thank you so much for everything you did for me. I felt very cared for and it made my recovery experience much better. Lastly, Chad, the anaesthesiologist who put me to sleep pre-surgery was phenomenal. I was so anxious about the needle and he so calm and reassuring. He took all my stress and anxiety away - I didn't feel a thing and I went under in the most stress-free environment. Again, Chad if you are reading this - thank you so much for putting me down in the most pain-free way and taking care of me during the operation. You are awesome.

During a recent trip to NY I quickly became ill (pressure from flying, etc), and went to Dr. Ahn,…read morebased on the reviews of him and the office. They proved to be true -- Both the doctor and his staff were professional and attentive. Dr. Ahn diagnosed my sinus infection and the medication quickly took affect so it did not ruin my trip. I would highly recommend Dr. Ahn to anyone needing ear, nose or throat medical attention.

The staff at the facility seem to be happy and that I think makes all the difference. From the…read morefront desk (I was cared by a young man, I forgot your name sorry) to Dr Peter Ashman, the physician I interacted with. Everyone seems to sincerely smile at you and facilitate whatever needs to be done. They are courteous, friendly and expeditious. Dr Ashman very warm, knowledgeable and attentive. He loves his job, it is clear. Thank you Doctor

Compassionate, caring and thorough. HIghly recommended…read more Emanuel Molho

Dr. Keenan went above and beyond the call for me. I was the last appointment on a Saturday morning…read morewith a fishbone stuck down my throat -- ouch! Knowing that the alternative to getting it out at the office was a costly and time-consuming visit to the ER under general anesthesia, she stayed with me for nearly an hour, trying seven or eight times to get it out. When she finally extracted it with great skill, we all high-fived -- her, me and her assistant. Can't say enough about her dedication. Many thanks, doc!

Dr. Keenan gaslit me about my documented Eustachian tube dysfunction. over a span of a couple years…read moreand she never suggested that I get a cat scan about my long term hearing loss. She refused to insert an ear tube, after many requests from me, and despite my history of needing them, and a few months later my eardrum spontaneously burst from congestion from a cold. When I discussed my frustration at not being heard by her, she was dismissive, defensive, and took no accountability. I finally had enough and left her practice. Since then, another ear doctor sent me for a cat scan which revealed a large growth in my ear canal (cholesteatoma) that had been eating away at my ear bones for 20 years. It required immediate surgery as it was 1/2 millimeter away from my brain. BEWARE of Dr. Keenan. I'm so grateful I found a new care team that saved my life. If I could give zero stars I would.

I had an excellent experience at the ground-floor optical shop thanks to optician Khaliah. She was…read moreexceptionally patient and attentive to my needs.

If there was a negative zero, would have chosen that option…read more Worst patient experience at Retina. Went here to be seen. I have an appointment. However, I had to wait for 3 hrs to be seen. So many patients that we have to stand and wait . Staff are overworked. Why is this even acceptable in a private hospital? This is NOT a city hospital but it feels like one due to the way patients are treated! DO NOT GO HERE if you have an insurance, much better to go to a more reputable hospital where patients are well treated and respected for their time.

Dr Cho gave n a very thorough examination with careful and clear explanations! Delved deeply into…read morea complex problem and addressed my concerns with compassion. Will be moving forward with her treatment for me with much hope for a positive outcome.

I had an ear infection, I went 3 times to a ENT and it was constant pain. DR Cho is was excellent…read moreand I wish she was in my network I strongly recommend her

Dr. Rothstein was extremely helpful, kind, and did not make me feel rushed. He was extremely…read morereassuring and had incredible bedside manner!

I went in for hearing loss.. Dr. Rothstein was delightful and although he did not have to do…read moreanything but he me scphedule a hearing "test" .. I mention that I had a vertigo a month ago and he sat down and spend 5 min talking to me about the NYU "Vertigo" program that is really helping people and to call him if my vertigo progresses. I thought he was terrific!

Update as I went back to DR Patel this year due to sinus issues which are related to allergies. He…read morewas very helpful and gave me a great starting regiment to help me over the past month. He ended up giving me a referral to an allergist who agreed with everything Dr Patel did and with these additional skin tests I might be able to figure out my allergy issues now. Thanks again to this staff for being patient with me during the crazy times of COVID and having a very clean and sanitized office. Even the little step of having a jar for clean pens and used pens was the extra little step that made me realize this office understands me ;)

The visit was a waste of time and money going through tests with no concrete results. A home kit…read morewas recommended over going to a sleep test site, and at the end of the day, I would still have to go to a site. The insurance coverage was very confusing and I ended up paying out of my own pocket.