I'd arrived in town with reservation elsewhere, but that place was...well..it should probably be…read morecondemned. So on one of the busiest weeks of the year, I was looking for a replacement six-night stay with two beds in a room, breakfast (ideally) and clean, safe environment. I found it and more at TownePlace Suites, thanks to host Douglas who searched me out a room that would work, hunted down my old Marriott membership number, and reserved the space 'til I could cancel my existing reservation and get myself across town. Though the price point initially set me back on my heels, he won me over with his promise of breakfast, dinners (this week special for Cowboy Poetry Gathering), and a functioning Jacuzzi. (What can I say? It's a long drive out here!) Upon arrival, I was warmly greeted by James and another staff member who gave me the rundown. I asked if I could bring my own food down for breakfast "since I have food issues" and James walked me over to the breakfast nook to show off the GLUTEN-FREE and DAIRY-FREE options that are there on the regular, from rolls and muffins to soymilk within arm's reach. In my room, I found a kitchenette complete with clean, cool fridge/freezer, a sink, microwave, dishwasher, dishware and utensils and enough pots and pans to cook on the two burner built-in hotplate/electric stove top. There were two clean, nicely made beds, a clean bathroom, table large enough for four people, and two easy chairs, and more. SOLD! Yes, pricier than others. Yes, in Elko you get what you pay for.

When we first checked into our hotel room, we immediately noticed that the refrigerator/freezer was…read morenot working (Needed for my wife's medication). Then my wife used the toilet, it had flushing issues too!! These things should be checked as part of the cleaning process. They kindly moved us to a different room with same accommodations, with a better layout. Which we were very pleased taking care of these issues quickly & friendly. We enjoyed the inside swimming pool and hot tub. They also have a pretty nice exercise room. Breakfast is included...

Day of the Week check in- Monday How many nights- 1…read moreOnline Check in- Yes Able to get Digital Key?  Yes   ******************************** Outside perimeter Clean?  Yes, but there is trash along the wall of the NE side entrance  Ground Keeping?  Excellent  Spacious? Yes Safe?  Yes Lighting? Ample    Exterior entrances Functional.  Security cameras at each door   Cameras - Interior and Exterior    EV Chargers? NO   ********************************* Lobby/Common Area Clean and spacious? YES Coffee and Hot water available? YES   Dining area Tables clean?  Yes Plenty of seating   Food Service area - 2 waffle makers 2 choices of waffle batters Clean   ****************************************** WiFI Test # Day and time #1 Monday 410PM Download- 83.9Mbps Upload- 83.6Mbps Latency- 44ms #2 Tuesday 631AM Download- 10.5Mbps Upload-  10.5Mbps Latency- 43ms **************************** Staff Front Desk Staff - Jake Greeted? YES Felt Welcome? YES Friendly? YES Provided Information: Yes  Hilton Honor Benefits? Yes Awesome job in the check-in   Food Staff - did not see Greeting in Morning?  NA   ********************************* Room #103 Bed Type: King Amenities Microwave- no...one in lobby  Fridge- yes USB-C plugs # 0 USB-A plugs #8 the 2 bedside nearest the side wall does not work     Cleanliness Top of TV cabinet and desk mirror dusty   Lighting- well lit with drapes drawn   HVAC Controller Location- wall Under Window unit? -Yes Filters -clean   Bathroom Step in Shower? no Bathtub? Yes Wall Mounted Dispensers? Yes     *********************************** Food Breakfast 1 Chicken  sausage patty Cheese omelet  Red skin potato **today's food was really lacking flavor...tended to be on the bland side.  There was Chula and Tabasco sauces available.   Coffee Available 24hours? YES ***********************************   Gym Clean ? Yes Spacious?  Yes Water Dispenser?  Yes There is an indoor pool but I didn't get a chance to look at it   Guest Laundry 1 washer $1/load 1 dryer $1/load   Ice makers Located Ground Floor along with Vending machines   Business Center # of PCs? 0 # of Printers? 1

We stayed here for one night and enjoyed our stay here. The rooms were clean and the decor was…read moremodern. It appeared to be newly renovated and loved the decor and positve messages. They had plenty of options for breakfast, which was nice. There was plenty of seating, which was also convenient. The staff were all very friendly and helpful. I also liked that there was plenty of parking. The bed and pillows were super comfy so we both slept really well. This hotel is dog friendly, which was nice since we had our dog with us.

Was gonna wait until the end of my stay to sing praises, but I can always come back and append…read more Holiday Inn Express & Suites is my husband and my choice when we travel. We recently stayed in Valencia (CA), and it was fabulous. We are now Platinum Elite Members (sounds so fancy-pants) which means my three nights here are on points and racked up some more even tonight, plus got to spin the Wheel of Fortune at the Front Desk. Can we take a moment to camp on my Front Desk experience? ARIEL (like the Little Mermaid) was FABULOUS (and deserves a big, fat raise -- are ya listening, bosses???) and went over and above to make me feel welcome. She then went over and above to get distilled water to me for my BiPAP machine (and while personally delivering that, helped with the thermostat so I didn't try to set off the fire alarm again by thinking it was in fact the thermostat. Getting old is hell, ma peeps! Now that is just my experience a few short hours into my stay in a completely ADA-looking room (had a fall and am on walking sticks) which is clean as a whistle. Spic and span thanks to Isabel in Housekeeping . ("Everybody counts or nobody counts" is the motto of Harry Bosch, a fictional Los Angeles homicide detective created by author Michael Connelly.) Be kind, sew goodness, and stay at Holiday Inn Express & Suites when in hElko, NV. You'll be glad you did. If you meet Ariel, tell her Cheryl is still singing her praises! ADDENDUM: This visit went far and away above and beyond anything I might have expected (which is always simple kindness in return to kindness I extend). All staff were amazing: Meg at the Front Desk who is professional yet kind, and didn't just accommodate my ADA requirements at present, but rather celebrated me as a human and treated me with dignity and respect; Isabel at the Front Desk; Isobel in housekeeping; Just-Mike (I think, as I cannot find my notes!) who "just does the laundry," and let us take a moment to reflect on a hotel without sparkling clean sheets or towels!); Bethany in both housekeeping and kitchen prep, that sweet girl who prepared my plate for me!; everyone but the Night Man who was asleep when I was struggling to get off the elevator and I believe slept through my desperate ringing of the bell (no sign on desk he was away), suddenly appearing and claiming he had been "in the bathroom." For 20 min, man? Do not lie to the gramma person! Just gonna throw in here that Elko is pretty amazing and everyone from GET My Ride drivers to restaurant owners to servers and everyone in between has that "small town" shine and no big city BS. Don't believe YELP reviews left by folks who *never even stayed at this property* and make crazy claims about electricity surcharges and other bogus charges. I actually stayed on points -- no cash or CC needed -- and they treated me like royalty. Stay here when in Elko, and for the love of Pete, don't forget to stay at Holiday Inn Express and Suites all over America. These guys will most definitely "leave the light on for you."

If I could leave a negative one or even a -10 I would we stayed here one night and now we have…read morecharges on our credit card that we did not do and when you call them to get them reversed, they tell me that they can't help us that they don't see the charges and that we have to go through somebody else to get the charges reversed when they blatantly charged us for transactions. We did not do so now I have to go to my credit card company get a new credit card because these are erroneous charges on my card and they will not help you and then to top it off. They put you on hold and hang up on you. It's the worst service ever don't stay here.

I would have given 4.5* but I don't know how to do that, our toilet was loose & so was the faucet…read more From the time I called in to make our reservation (I don't use 3rd party) to the time that we checked in, the owner was very friendly. Our room was extremely clean with a microwave, refrigerator, a table for two should you get take out to bring back. The shower head was great, I have long hair so that's important to me. The parking lot was small but it probably holds most patrons each night. Walking distance to many restaurants. They offer coffee in the office with a small continental breakfast options. Considering what chain hotels charge these days, ridiculous, this was a comfortable option.

Renovated hotel that is well maintained by the two attentive owners. Thick walls, noise from street…read moreduring day - not during night. Firm bed, microwave, refrigerator. Cleaned each night. Easy access to many of Elko's top restaurants. Walking distance to the center of Elko. Parking lot is small.

Five star staff! Kathliene at the front desk went above and beyond to help us prep for breakfast…read morefor our daughter with type 1 diabetes. Our king room wasn't cleaned to the standard we've come to expect from Hilton and the mattress is subpar at best. The breakfast buffet offered lots of protein options in addition to, waffle station, build your own breakfast sandwich, assorted breads, oatmeal, cereal, yogurt bar, and juices. Baskets of fresh fruit line the island. We didn't use their pool or exercise room. This chain caters to travelers with pets, so plan on pets around the hotel. Also, free laundry service is available in the gym. Service was 5 stars! Amenities were a 4 Our room itself was a 3

Without reservation, being a Hilton Honor member got some discount for a night. Breakfast was…read morebetter than others..

Being from Texas, this was my first and only time there. I flew some people into Elko for the…read moreafternoon and the line service guys at the airport told me this is where I needed to go eat. I'm very glad they recommended it! If yo u love garlic, this is your kind of place. The steaks are fantastic and everything else I had was great. I'm looking forward to another trip through Elko so I can eat here again!

I've heard about The Star Hotel from friends, but we'd not traveled through Elko. Alas, we had our…read moreoppotunity. In sum, we really liked it and will be back. In reading reviews from others, one needs to know the style and intent of the place. People looking for sophisticated, fancy meal will be disappointed. People looking for a family style meal, with the warm and engaging people, with honest, real, good food, will be thrilled. We were there for a late lunch. Our server was extremely kind and explained the menu, process, and local favorites The Pico Punch had a touch of Vicks 44, but that's exactly what it should taste like. The quantities are huge. Cabbage soup broth was delicious. Italian bread would be better if warmed, but still good. The salad was robustly tossed and the dressing had a nice touch of garlic. The steak sandwich was tender and had an excellent marinade/flavor. Fries: very greasy and not their finest moment. We have family in Iowa and this all felt similar: Midwest friendliness, warmth, and good food. We were leaving at 445 and the line had grown to 20 for dinner! Appeared to be locals/regulars. As another noted, yes, there are brothels just down the street. Hey, it adds to the local charm!

Helpful and pleasant service from Trinity at the front desk even after hours. Very comfortable King…read moresized bed. Hot shower. Pool and amenities 24/7. I don't know what else I could ask for after a long day's drive! An excellent motel especially at the budget price.

When I stayed here there were massive hard water stains all over the windows. The place smelled of…read moreold smokers homes. I was not impressed. May of 2022

Now this ..THIS is what I'm used to at Red Lion (now, Maverick but it'll ALWAYS be Red Lion to me!)…read more I even have a players card that is SO old, the kind folks at the Players Club cage had never even seen the old infamous "Green Card"! Had to update it to the modern version. I've been a long time frequenter of this place throughout the years.. My son lives here, but I come thru often because I live in Sparks, and this was always my go to up until about 3 years ago, that I had such a tragic experience, I abandoned my room for the 2nd night and stayed at Shutters. NOT anymore! You can read my reviews of "Red Lion" if it's still available, and surely you're reading this updated review for Maverick. WHAT a turn around. First off, I was offered a comp weekend because of my experience a few years back. That particular GM wasn't there, but I called to see if they were still honor a comp room for a night, and despite there being a couple years in between my last visit, they still honored that promise. That spoke volumes. My room, was perfect, exactly what I'm used to with this place. Didn't eat at Aspen this time, just some gambling and cocktails. We started off in the back bar, and I can't remember the nice lady's name, but she was on point. WE gambled and drank a bit, then went and gambled a little bit more, and actually won all of our money back, so we decided to sit in the front bar and just pay for drinks so I didn't give the house back the money hahaha Char (pronounced like 'Cher', not Char-Broil hahaha) was our bartender in the front bar. She actually helped us on the floor also before we sat to drink. It was the day after christmas, and their staff was run wire thin, they were covering the floor and bartending, busting their butts. I've never had an issue with service here, ever. It was cold outside, even snowed overnight. Not a single issue with the AC, despite others complaints. Thank you guys again, for honoring your promise from years past. I'm completely satisfied once again, and now I know the calibers back on point, this once again, will be my go-to, and with my new fancy updated players club card! Thanks maverick, see you guys soon!!! ***DISCLAIMER*** This pure, uncut, honest review is federally protected under Federal Law by way of Bill #EO14149. Removal or alteration of this review by Yelp and/or their affiliates without Expressed consent by it's author is strictly prohibited by FEDERAL law. VIolators will be prosecuted, and litigation imminent.

So many of the retro (older) machines out of order, from Stacker door open to just out of service…read moreand account to players card not working without any explanation. The kiosk has no- one working, the cashier is by herself in the cage and there are lines. The atm is on the Fritz, and the lone attendant is lost. I haven't been here in a while and it's even worse than it's ever been. What is going on? CC to home office.​ buttons do not work, 01-05-04 plus more machines. My friend, whom I came with has a few machines that don't work also. Marketing is helpless since they are all OFF TODAY!

Antiquated furniture, peeling outdated wallpaper, cracked toilet seat, used soap left in the…read moreshower. I've stayed in many motels all over Nevada and although my room was clean, it needed maintenance. Bed was leaning up a the feet, mattress was thin, only three pillows for a queen for two people? Staff was friendly but that's probably the only positive thing going for them.Would not stay here again.

After cashing out a check at the casino desk with my friend (they cash your checks at no charge, no…read moremore than $2500 at a time) , we decided to explore the rest of the floor and stumbled upon a restaurant further down in the same room. Our stomachs growled so we both agreed to grab a table for an unplanned breakfast. We hit the jackpot with our waitress Mary, very nice lady. She even surprised us with some unexpected Spanish speaking; I was glad I didn't have to translate for my friend this time. We ordered a $26 Steak-n-eggs plate each which consisted of a portion of hard chewy steak, dry hash browns that felt and tasted like catholic first-communion wafers, 2 eggs and some oddly delicious pancakes (their texture was firmer compared to the conventional, which I enjoyed very much). Mary came to us right after we took our first bite checking if everything was alright. Up to where we were at the moment, we said yes and kept eating. It wasn't until later down the process that we realized we were not enjoying the plate nearly at all. Mary's great service and personality does not match the quality of food served in this restaurant. I really want to go see her again, but I sincerely don't want to eat the food served here. This first sweet and sour experience is now engraved in me, but one experience out of thousands does not define the place, so I suggest you give this place a chance.

Very friendly owner. Room was in need of maintenance. Walls literally melting and stairs were scary…read moreto go up and down with kids. The edges were crumbling. Breakfast was just cereal. Would not consider this a continental breakfast but we slept well and shower was great. Would stay here again.

Not bad at all. The…read morepros; 1. Cheap as can be. Plus I'm racking up Choice Hotel points 2. Fridge and Micro in room 3. Blazing fast WiFi for a rural area. 4. Nicely renovated rooms with minimal maintenance issues 5. Room is very roomy, ample space 6. Owner is on site and super nice 7. Located near just about everything. Name the place is in walking distance Cons; Tight lot with some overflow parking available, lot will fit a 3/4 ton, 1 ton don't try or you'll stick out bad unless it's in the dirt lot Place is a little loud but not unmanageable