Customer service, set up an appointment with them last week to get my HVAC service done, today I…read morewas scheduled. I had to call them multiple times then the receptionist hit up the technician, only to tell me that the tech would be another hour and some change to get to my home, this was after I already waited for an hour and a half. Seems like a glorified lemonade stand to me, they obviously don't track the technicians if they did I would have received some notification that my day would be wasted, book with them if you have a spare day or two to wait around. There are plenty other better contractors to hit up, in my opinion so back to the search for a company that respects my time. A little helpful business advice the techs set a timer and when they bust that time they relay that to the office, which in turn triggers a call to scheduled customers that you will be waiting additional hours, and when this happens you say sorry for the inconvenience how about we make it up to you. RESCHEDULING IS NOT A CONSTELLATION PRIZE. How about you knock 10% off of the bill since I lost wages today but nothing so buyer beware.

I was referred to Scott to devise a cooling solution for my garage. I have workout equipment in…read morethat location, and sometimes I hang out there with my dogs, but during extreme weather it has become unusable. They made an appointment which they kept, the actual owner came out promptly, assessed my situation and listened to what I wanted to accomplish and proposed a solution. The next week they arrived and installed the mini-split solution they suggested, complete with the electrical adaptation, exactly according to the specifications agreed upon. This was a few months ago, and now that I have a foster dog in a crate in that same garage, it occurred to me that the confidence we have in letting her stay there when we are gone, is because of the quality of the installation and how well everything works. I'm really grateful for the very professional demeanor and quality service that was provided, really enjoy being able do things in that space without overheating, and I highly recommend this company for their professionalism and quality of service, especially if you need someone to make and assessment and present you with solutions for your unique situation.

These guys were awesome. From the thorough inspection for estimates to the scheduling and through…read morethe installation and set up. Their scheduling team was so friendly and helpful and the guys who did the install were awesome. Their pricing was beyond fair and reasonable. They even filed the paperwork for the rebates from El Paso Electric. Meyilla and Nena in the front office were beyond helpful and Jesse and his crew were very professional and genuinely proud of their work. Best team ever! You won't be disappointed with this team!

Delta T Heating and Cooling technicians have consistently provided the most reliable, prompt and…read moreprofessional maintenance service for our evaporative cooling and heating systems. We have tried several companies since moving to El Paso five years ago. I have found Delta T technicians to be the most efficient and thorough, explaining every step of the tests and cleaning procedures they are performing at each winter/Spring start-up. I highly recommend this company.

The best heating and cooling service in El Paso, guaranteed. The team was professional, punctual,…read moreand very knowledgeable. They took the time to explain everything clearly and made sure everything was working perfectly before leaving. Great quality service and fair pricing. 10/10, highly recommend!

Precious company burned my panel and I contacted this company. They were quick, efficient, and able…read moreto use a warranty I didn't even know I had. Very professional and reliable.

Our AC unit needed repairs and needed to re route our drainage line on the roof. I contacted them…read morethrough Yelp and they responded right away, first digitally and then they called me. I informed him of my needs and he showed up the same day. Took a look at everything and gave me my estimate, which was very fair. This was Friday afternoon. Came back on Monday and had the job done within a couple of hours. Very polite and respectful. Kept everything nice and tidy. Strongly recommend this company, its local and from what I can tell, very reliable. Big shout out to RH heating and cooling. Definitely will be referring people to this company. Two thumbs up.

My "to go" HVAC guys for many years. Just recently added new units and as usual prompt…read moreprofessional service, from the office up to the installations. Frontera Rocks!!!! Did I mention they're locally owned!

My AC system went down yesterday around 5pm. I called Jesus for assistance. Within half an hour…read morethere was a tech knocking at my door. He was able to troubleshoot the problem and got it going. Great service. Always there when you need them.

Mr. Joe and his staff are professional and courteous. We had our swamp converted to AC. I was…read moreimpressed by the superb customer service and meticulous work they did for us. Thank you Joe, Donna for taking care of us!

I would leave no stars if possible. Contacted the company on Friday the 10th of June to set up…read moreappointment for a AC unit that was not cooling. They gave me an appointment for Monday between 8 and 1. Waited all morning and they did not show up nor call to say that they were running late. I called at 1:30 and could not get a clear response from anyone until around 3:30. They told me that the technician who was assigned would call me soon. It is now Wednesday the 15th and still no call.

Save yourself a headache and some money, and call Cruz's Heating & Cooling first…read more I decided to replace my 15 yr old, 5 ton packaged unit when I was having my roof re-coated. It still worked, but it wasn't very effective (10 SEER) and I had several concerns with the electrical, ducts, and gas line that I wanted addressed. I received quotes from the big advertisers around town (you know who they are) and its easy to see where all those advertising dollars come from. They showed up, didn't look at anything (never even got on the roof), and provided a quote on the spot (a high quote). Cruz's Heating & Cooling (Joe) showed up the same day I called for an estimate and brought his lead technician to carefully inspect all of my concerns. I explained what I wanted, (brand, 2 stage heat/cool, SEER rating, etc...) he promised to get me the best price he could and called me the next day with the price, a fair price, and he offered the same finance options as the competition. Once I gave the green light, Joe worked with my roofer to coordinate the install and had the unit installed within a couple of days. My new American Standard A/C was reasonably priced, quiet, efficient, and most importantly was properly installed.

Great service, very efficient, knowledgeable and quick response! I'm very happy with them, totally…read morerecommended!

The AC technican Ricardo Avila did an excellent job of thoroughly checking and preparing my AC…read moresystem for the summer. He was both professional and thorough in examining the AC system indoors, outdoors, and measuring it's cooling capacity in my home. I am highly satisified with the AC company and would recommend them to anyone in need of valued service and professionalism. Mr. Avila also answered all my questions concerning the Nest settings and its uses in mointoring my home.

Tech was polite. Tools me what he was going to do and went about his job professionally,…read moreefficiently and politely. When he finished he reviewed what he did and found and answered all my questions before I asked them!