DO NOT USE - Threatened by Dallas office and mover that my stuff would be left behind if I didn't…read morepay. Sales rep said I only needed the minimum amount for a 1bdr. I went with her recommendation because I have no idea how to calculate cubic feet for furniture. Day of move got a call that my shipment would cost an extra $1400 because there was more cubic feet and because it was last minute. I was fine with paying for the cubic feet but they tacked on another 700 and then said they would have to repair the boxes $500. Felt swindled. Took the hit and canceled on the spot. Don't get hooked on the "good deal" this company promotes. They will say one thing and then do another. Reported to BBB.

This company provided a disingenuous estimate based on weight, which we did not exceed, and then…read moreattempted to triple our estimate based on volume when they showed up to move our belongings. They then refused to refund our deposit even though they refused to honor our contract by weight and failed to provide a visual estimate prior to our move day.

Have you ever paid $370 to move from a 1bdrm to another 1bdrm in the SAME complex? Well I did…read more I was quoted $175 for a 2hr mininum job and paid my $100 deposit. The day of moving, I got a text that said they were going to $75 more because my couch bad to be taken down ONE flight of stairs which i already disclosed when I got my quote. After going back and forth they waived since $75 wasn't in my quote During the move-in, I was told I owed the remaing $75 + $175 because it's $175/hr! Despite what I was told over the phone, I indeed missed an email stating it was $175/hr 2hr minimum which makes no sense I have never in my life paid over $180 for a move-in and even those included loading and unloading and this move did not. Mike, the manager/owner said no movers would ever do it for that low of an amount. Mike became unprofessional, yelled and threatened to send his crew home even though my items were literally in the hallway, on the elevator and outside my door. I have a video that shows how they left items in the elevator w/o supervision as if the other mover was a drive thru picking up boxes at the speed of light. I have a video of me moving my own items so that they wouldnt be stolen, Mike had me move 6 chairs that were on the quote because his crew was tired and it was getting late, which means they didnt even move everything they were supposed to and i basically overpayed. My contract says their arrival window was from 8-10am, which then changed to 11-3. They did show up until 5:30pm!!!!! After being charged the remaining balance on my card and the rest in cash, including a tip, I was charged a miscellaneous fee of $20.50! This is a horrible company!!! Worst move ever!! DO NOT USE THIS COMPANY!!!

1. We advised them exactly the size of our 3 storage sheds and that each was full yet they provided…read morea much smaller truck that would've required three trips. We agreed on two trips. My husband brought the last load in our suv. 2. The movers performed as if this was 2nd moving assignment....pitiful. I caught two of them smoking. Not at all surprised they weren't up for the work physically. 3. The refrigerator was not set up. My husband had to do that. In conclusion, when we used this company for our first move earlier this year, they were great. I think the company had been sold to a new owner.

Removed several large items including a yard tractor, several old bicycles and a patio spa. Great…read morejob! Was able to schedule my removal within a few days of when I called. RJ is very professional and easy to work with. I will definitely contact him to remove additional junk when we finish our house remodeling project.

Great prices, professional service! They recycled my old sectional couch. I got several quotes and…read morethey were the best. They showed up on time and were very kind. Although I was sad to see my couch go, it was time and I was happy to have it recycled instead of going to the dump. Thanks guys!

I reached out after hours about picking up some tree limbs, got a response right back and…read moreappointment scheduled the next day morning. They showed up on time and finished the job with a very reasonable price. I couldn't be happier with the results and would recommend to anyone with a need.

Booked a trash pickup online. Confirmed date/time through…read moreemail. Texted to see if they could come by earlier if possible. (Mine was noon, here by 10am) Friendly and strong driver! 15 mins and done I will recommend them to anyone that asks. Great service in a time when I just need stuff to get done. Thank you for being that business for me.

Steven had fair pricing, was punctual with timing, and 100% followed through on what was promised.read more

Pro services friendly movers their prices so affordable the came on time and did the job perfectlyread more

HIGHLY recommend! I called on Monday. They arrived exactly on time the next day. They expertly…read morefilled their trailer with every last bit of trash/junk that I needed to get rid of from an estate clear-out. They were friendly, fast, and filled every square inch of the trailer. I will use them again.

Showed up on agreed upon date and time and did a fantastic job. Professional guys as well. They…read morehelped me get rid of a bunch of junk/trash after we renovated our home. Would have taken us 5-6 truck beds to get rid of it ourselves. They just backed in and loaded it up and hauled it off. Would recommend!

STAY AWAY. Wow. So broke my wine glasses, I mean whatever, until, after a super long day, I had…read morehalf a tone with the guy because he put the stuff in the wrong room. He starts coming at me like "why you gotta talk to me like that" and I was like "I've had a hard day but also I don't understand why you're coming at me" wouldn't let it go, starts shouting at me, and me back at him, then left his poor partner Eric, to do most of the work. Insane. NEVER AGAIN. Now I'm getting harassing texts at 3am from them!!

Shatoria (supposedly the manager) at first was being very helpful, but then when it came time for…read morescheduling, she started ignoring my messages. I know she read them cause it has read receipts on. If you want a response from a moving company, I suggest a different place that doesn't have unresponsive management. Edit: I got an instant response to my review, but still can't message back. Hmm....