I had just moved into the area when I realized I needed more things in my house repaired than…read moreexpected. Everything from painting to removing wallpaper to installing ceiling fans. I did some shopping around and ended up retaining Souther Triad Home Repair and they were exceptionally professional, informative and very fair in price. I never had to worry about a call back or where they were on any of the projects. I highly recommend them!

I needed to get estimates for a new roof and I was put in contact with Mid-Atlantics salesperson…read moreAnthony Cunningham. We talked on the phone for a few minutes and set up an appointment for the next day. Anthony showed up on time and after talking for a few minutes he climbed on my roof and did a complete inpection. After completing the inspection he told me he would work up a few estimates for different materials and email them to me. He did so in a day or two. After comparing them with the other estimates we had it was decided to go with a different contractor. Anthony was friendly and professional and did a good job and I would get an estimate from them again if I have a need for any other roof repair.

horrible, unprofessional service. had to call 3 times after proposed start date to get them to…read morestart. during one call I was told they couldn't find me in their system, even though they had cashed my deposit check 3 weeks prior. drove truck and trailer into my yard, which got stuck. they left it overnight and when they finally got it out left deep ruts in my yard, ruining freshly planted grass. after finishing the job, they left supplies sitting in my yard, covering plants and grass. I had to call them 3 times, over 2 week period to get them to remove their trash. got no pictures of new roof, so have no idea what they did or didn't do. worst experience ever

Kino's Plumbing and Drain - Highly recommend…read more I recently had a significant amount of work done that required excavation and indoor plumbing. It was a large amount of work that they completed in a very reasonable time. Beyond the impressive workload, they were organized, communicative, and genuinely pleasant to work with. They kept me informed at every decision point and the master plumber patiently fielded all my questions about materials. I had several quotes for a portion of the job (water heater replacement), and Kino's pricing (components and labor) was 1/3 the estimated cost of company A and only slightly higher than Company B (who only provided an estimate for a smaller low-end tank and never returned any of my calls).

I contacted Kino Plumbing for a second opinion regarding a gurgling drain issue. During the visit,…read morethe technician/manager Albert attempted to charge $399 for a camera inspection that I did not authorize. I reviewed a recording of the phone call afterward, and at no point did I agree to a camera inspection -- I only asked whether a camera was available and was told it would cost extra if used. He also tried to state several catastrophic causes over the phone prior to even evaluating the issue in person. After he "evaluated" I was also told the blockage was at the city line level, however the city later confirmed their line was clear. I believe homeowners should be very clear and cautious about authorizing work and charges in advance. Transparency and consent are extremely important, especially during stressful plumbing issues.

Dan and his team were wonderful to work with. Not only did they replace the skylights but added new…read moreroof, gutters and gutter guards. The quality of work was exceptional! Highly recommend.

Dan and the entire team at Village Roofs were wonderful to work with. The cost was very reasonable…read more and the work was completed quickly. Plus, my new Duradek looks spectacular!!! I was thrilled when they put the new roof on to find out they they did decks too! They even did something called a final sweep to make sure there were no nails, old decking debris or anything else left behind. I would highly recommend Village Roofs and their entire amazing team!

We recently concluded a bathroom remodel and Ivey Lane was recommended to us by Tim at Marion Tile…read moreand Flooring. Nancy was extremely helpful in showing us various options for countertops, having multiple samples pulled out for us to view entire slabs. She explained the process to us so that we knew what to expect. Ivey Lane and Marion Tile shared information (measurements, timelines etc) to ensure that we got the bathroom that we wanted. We love our countertop! Thank you. Warren & Cindy M. High Point, NC

Quality granite and other stone . Guys who do the work are highly experienced and knowledgeable…read more The office, however, could use help. Getting an appointment took several calls and emails. Follow up was equally inconvenient. Might look elsewhere next time.

TRUSTWORTHY, AND CUSTOMER ORIENTED!! I had my first encounter with Jeff of Air-Tech Industries last…read moreweek. After multiple attempts at getting a technician out to my house I stumbled upon Jeff's website and gave him a call. He was prompt, thorough and gave me tips at ways I can cut costs when living on a budget. I am truly pleased with the work he provided, and did not cut a single corner. I will never use another HVAC repairman!

I have to start by saying that I have a newborn baby in the house and they did not show any urgency…read moreor any care. They have been to my house 4 times in the last month and can not fix the problem. My landlord called them on July first to set an appointment their first appointment was July 5th they told him it was because the unit wasn't cooling the house because there was 4 people in the house and that it was 95 degrees out the unit wasn't supposed to go under 77.degres which is not true because we didn't have this problem last year! The 5th comes and no technician showed up I started calling when it was getting later in the evening. Left them 3 messages to call me that there was supposed to be a tech out today. Cedric the technician finally responded to my landlord that they tried to call me and he couldn't get ahold of my wife or me I called and left a message and Gina finally called me back . I asked her what number she called and it took her awhile to find my number even tho she just called me at that number. I asked her why she didn't reach out to my landlord she had no response. She said she had to check with tech why hedidn't respond to my landlords calls. This is common sense it was 86 in my house my wife had to leave and drive around with our newborn because the house was too hot. She did not care and finally to send a tech out after being on the phone for 15 min. I asked why she didn't call me back before 840 at night that I had been calling all afternoon and she magically didn't get those messages. If you care about your loved one please don't use this company I have never seen such bad customer service in my life

Work was completed, but cleanup was not. I had to follow up with photos, and the response was…read moredismissive. Professional installation should include proper cleanup, which was not my experience.

I lost my heat during snow and freezing temps. Dorman responded quickly and showed up promptly…read more(when others would not) He did the troubleshooting, made repairs and charged a reasonable amount. I am thrilled with the response time, the service and professionalism, and being charged fairly when I could have easily been price gouged. Highly recommend Dorman Heating & Air!!!

My dishwasher caused flooding and water damage to kitchen floor and carpet in den. I was impressed…read morewith thoroughness of the technician, and his politeness as he worked to resolve my problem. I would recommend this company.