I took 8 pairs of dress pants to have taken in and they were done very quickly and the workmanship…read morewas incredible. Very friendly and professional. I took several cards to hand out. you can't beat his quality and price. I appreciate that he got my order done so fast because I am going out of town. I would give him 10 stars if I could. thank you

They respect their work, take special care of their customers, and their craftsmanship is…read moreexcellent. Keep up the good work and be successful !

A wonderful lady! She did a great job on my wedding dress. I am short so she had to hem it quite a…read morebit and she was able to move/adjust all the detailing. So happy with her work. Very affordable too.

Caroline was amazing!!! I needed ny dress hemmed, taken in, boning added, and a bustle. She was…read moresoooo helpful, kind, and AFFORDABLE!!! my dress fits like a glove and she made me feel so good!

Lovely service! Very knowledgeable, excellent price! It is worth the drive to Andover for…read moreMe!

The most friendly, affordable, and skilled seamstress! She will always have my business!!!read more

She hemmed my dress effortlessly, efficiently, and was very professional. My dress was done in two…read moredays and charged me a fair price. I highly recommended stopping by and experience her gift.

I took 5 pairs of dress pants to Alterations by Kim - one pair I tried to hem myself and really…read moremessed them up. I was surprised that all 5 pairs were hemmed the same day! The quality is great and the length is perfect!! I will be bringing other work attire in soon.

I was a production designer in film and television for a number of years and worked with many…read moreprofessional costumers who all were excellent seamstresses. Susan McVicker is easily their equal if not their superior. There is no alteration that she can't do. She's truly amazing and exceptionally reasonably priced.

I visit this lady and was very pleased with her professionalism and prices. The business is in the…read moreback of her home in a separate building. You access it through the alley. She said she has been doing alterations for 35 years.

The owner does not handle feedback well. Someone had a bad experience and he sent defamation…read morethreats on social media for someone simply saying they had a bad experience. I mentioned that was a poor way to respond to a potential clients feelings and the owner proceeded to PRIVATE message me and other brides commenting on the post details about the original posters situation which I found insanely defensive and horrible business practice to share other customers situations to justify or defend themselves as an established business. Very aggressive and threatening for somewhere that should be kind and light hearted for brides to feel comfortable and excited about their wedding dress! I included messages he sent to people unrelated to the situation. I personally wouldn't want my full name and details included in private messages to strangers on the internet by a shop I visited.

Bad customer service. Does not handle conflict well. Do not recommend them at all. Will threaten…read moreyou for defamation when you are just trying to give your opinions.