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    Legacy Academy

    4.0 (1 review)
    Open 6:30 am - 6:30 pm

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    9 years ago

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    The Goddard School of Sugar Hill

    The Goddard School of Sugar Hill

    4.0(12 reviews)
    2.2 mi

    The administration at this school is inadequate and not equipped to communicate with families and…read moreadults. They made a horrible error regarding enrolling my son and rather than take accountability and work to make the situation better, they refused to take responsibility. To make matters worse, they blatantly lied about enrollment qualifications and flat out didn't do the simple task of reading the enrollment forms. I am appalled at the lack of customer service, care, and concern for children and families. If you care about your child, do not send him/her here. The inadequacy of the front office staff speaks volumes about what goes on in a school building.

    I rated this School the way I did because of the situation I am about to share with you...It is a…read morelong review, but necessary! I first want to say that the first year our son attended this Goddard School (August '21-May '22 for Pre-K) went as well as school could. No complaints from us. We loved his Pre-K teacher (Ms. Shunda) and truthfully we couldn't be happier!  Our son was loved by everyone there! With that being said, in the middle of November '22 my wife and I decided to meet with the owner of The Goddard School (Ted Ray) because we started to notice some (negative) changes. We wanted to discuss our worries and concerns we had with our son's kindergarten teacher. We spent an hour discussing all of our concerns. Ted was receptive and assured us he would take our concerns seriously. Some of the issues we brought up were about this teacher's attitude, as well as being unorganized and simply confusing, especially when it came to homework. Also, this teacher missed many, many days to which the kindergarten class (more often than not) would spend the day playing in another classroom. In my opinion the kindergarten teacher seemed burned out. Both my parents were teachers for 40+ years in one of the best school districts in New York, and I was a substitute teacher for almost 8 years myself in a top 5 school district in New York State...so I do know a thing or two. At the end of this meeting Ted assured us he would "take care of it" and would follow up with her, and with us, after the holidays. Fast forward to our second meeting with Ted (1/31/23) and Emily (Director of Education), and the meeting this time carried a completely different, and negative, tone. The reason for this second meeting was a survey that was emailed to the parents that I had filled out truthfully. Up to the point of receiving the survey, we felt nothing had changed. In fact, things were getting worse. Parents even started to talk openly with us about some of the same worries and concerns. This second meeting came about solely because I completed a survey. I always believe in being truthful! The survey, and my honesty, was apparently the straw that broke the camel's back. It was then that Ted and Emily wanted to meet with us. Before the survey there was no mention of a follow-up meeting. From the start of that second meeting I was frustrated and upset as ANY parent would be. Apparently I wasn't allowed to be. Almost immediately Ted started yelling at me and my wife, and ALL decorum that a school owner should show went out the window. Ted stood over us, yelling at us, while calling me a bully when he, in fact, is the bully! There was absolutely no reason why I shouldn't feel comfortable enough to share our frustrations with no change, no follow up, and things seeming worse. My wife and I spent a LOT of money to give our son the best education we could, and to be treated in such a way was completely inexcusable! Ted's only solution was to yell and say to us, "you have two weeks to find your son a new school!!" THAT was his solution! There was no listening, letting me get the concerns off my chest, letting us vent our frustrations, nothing! They took our concerns and worries personally and they overreacted, when in fact they should have listened and understood! We would not feel this way if we didn't have legit concerns. When it comes to what is most important for the students, concerns and worries should be taken seriously, and handled professionally! What is more upsetting is that in our son's class there is another boy who causes trouble, both physical and verbal and is always a distraction, yet that student is still there. That, right there, shows you what this school is truly all about. Beware, the owner will convince you that his school will be the reason your son or daughter will go to Stanford or Harvard, and that the students are ALWALYS put first, when in fact he shows they aren't. On a side note, both classrooms our son was in this year were always messy, cluttered, and unkempt, with the kindergarten teacher leaving the lights off every single day (for reasons unknown). The kindergarten students sit in a dark classroom all day, with masks on, and almost never go outside to run around (which ALL 6 year olds need) during the school day. How is this a positive experience for these students? There is so much more I can share because I truly believe people need to be held accountable, especially when it comes to schooling! I will never back down when it comes to wanting the best for my son! This entire situation was truly sad and unacceptable!

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    The Goddard School of Sugar Hill
    The Goddard School of Sugar Hill
    The Goddard School of Sugar Hill

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    Primrose School of Cumming West

    Primrose School of Cumming West

    3.9(14 reviews)
    7.2 mi

    I can't say enough good things. The staff is amazing. My daughter is always welcomed with a hug and…read moreI plan to keep her here

    Interior of daycare appears outdated & we have noticed that faucet in preschool-1 bathroom…read morefrequently did not work, which raises concerns about children's ability to wash their hands properly. There are several safety hazards in both early preschool & preschool playgrounds, as well as multiple blind spots that make it challenging to adequately supervise children. Placement of thick plastic barriers has caused numerous children to trip & fall, leaving us puzzled about their purpose. My son experienced a significant chin injury when he fell from a slide, resulting in a deep cut that required 4 stitches. Medical treatment cost us $1000. It is distressing that other children continue to fall & trip due to insufficient supervision. Luckily my son did not fell on his teeth and eyes. This all happened since there was no teacher monitoring on the playground. Several times we found bruises on his back and arms which eventually turned black in few days. It hurted badly but no incident was reported to us. We reported the safety hazard issues to Georgia's Department of Early Care and Learning but still no action was taken by management. Somehow my son was made a target since Feb 2023 ever since nnew management took over, coinciding with Mrs. Rachana's arrival in the preschool-1 class. Mrs. Rachana's conduct has been consistently rude & unprofessional often involving her shouting at children. Our conversations with other parents & teachers have revealed that they share same sentiments. While Mrs. Rachana provides false feedback directly to parents, her communication with management differs significantly. Her bossy behavior has led to several teachers leaving daycare or requesting transfers to different classes. Despite claiming to have several years of daycare experience, Mrs. Rachana lacks practical skills, genuine care, & compassion for children. She does not actively participate in essential caregiving tasks such as changing diapers, yet she asserts her role as lead teacher, leaving a single teacher responsible for managing entire preschool class. As a result, children with soiled diapers or accidents may have to wait longer for assistance due to limited staffing. excessive workload has led to other good teachers leaving preschool. My 3yr old son was subjected to mistreatment, & he frequently complained about pain in his arms & shoulders. When questioned, he revealed that Mrs. Rachana had forcefully pulled his hand, causing injury. Her constant nagging & belittling of my son resulted in his feeling sad & lonely, gradually slipping into a state of depression due to her harsh & unsympathetic behavior. Additionally, she submitted a biased assessment of my son, providing negative feedback based on irrelevant & nonsensical questions. assessment itself raises doubts, as it includes queries about a child's sleep duration within a 24-hour period & whether child enjoys hugs or cuddles. Mrs. Rachana failed to apply common sense to these questions, as my son has always been affectionate towards his teachers & friends, a fact confirmed by other teachers. assessment contained several other irrelevant & nonsensical questions. Mrs. Rachana fabricated complaints about my son's behavior, such as biting, self-harming, purposefully damaging objects, & prolonged tantrums. However, we have never witnessed such behavior at home or in other environments. It seems that Mrs. Rachana is only holding her position to receive a discount on fees, as her own children attend same daycare. In terms of incident management, the Primrose School of Cumming West daycare lacks proficiency. They do not promptly report injuries and take at least an hour to notify parents. In my son's case, he was bleeding for 15 minutes, and they failed to contact us promptly, demonstrating poor handling of such situations. Ever since new management took over, there have been negative changes. They have increased weekly & registration fees while reducing number of hours. Several competent teachers have been let go, while questionable teachers like Mrs. Rachana are retained. Before my son's last day at daycare, we had a meeting with Mrs. Rachana & Ms. Anu. Mrs. Rachana changed her answers & portrayed herself as innocent, pretending to be genuinely concerned about children. Ms. Anu expressed a lack of concern for my son attending daycare, stating that there were already 100 kids on waiting list. Greedy & unprofessional!

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    Primrose School of Cumming West
    Primrose School of Cumming West
    Primrose School of Cumming West

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    Legacy Academy - preschools - Updated July 2026

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