I've come here twice to get work done on my car and they have taken good care of me each time…read more Sometimes, their prices are below many other mechanics prices. I was quoted a price and both times, they came in under the quoted price.

I am not sure where to start. First let me say that I am a Disabled Veteran with multiple brain…read moreinjuries from service and I have always felt that each and every time I've come in to purchase a vehicle I was taken advantage of by being told a specific price and then the dealership lingo of an internet price vs a in person vs extra packages that to be should have been listed online or noted in person that made the vehicle cost more! I purchased 5 vehicles with Lugoff Ford within the past 4 years and each one has been nothing but a headache due to dealership error! My very first was a Ford Ranger which before the purchase I asked for specifics and they did agree to which included installation. Afterwards they realized it was not as easy as they thought and tried to not follow through with the deal which caused a HUGE issue! They even tried to go against the We OWE and not provide what they promised! In the end they found they were wrong and did follow through, so I decided to give another chance. I purchased 2 brand new vehicles this day! The 2nd time I purchased two new Mustangs. The Mach E in which they didn't have at the time I was promised features and told it was the same as the one we test drove, being it was day time we didn't think to look to be honest but found that was not the case, they lied to us and instead of trying to make it right it was just an "Oh, sorry about that". I was told by Lugoff Ford that the Mach E held GREAT value but found later it lost 50% of its value and is borderline just as valuable as the cheapest KIA, stay far away from this car! I wanted to give them another shot so I recently come back and purchased a 2025 Ford Explorer with a co-signer and due to issue before the deal was sent through, I wanted to simply return it back to the dealer. The day I arrived to do so they were all about taking it back but I needed to get home, it was late so I said I would be back tomorrow! Tomorrow comes and I am told the deal is funded and its a done deal, best of luck. A tactical way of telling me to F off and going back on what they said. The dealership is not trustworthy and I would rather go to any other not owned by the same group, maybe Nissan? They are new in the town of Lugoff, have great deals and seem to actually care to help people instead. I feel like they played off of my disabilities being disabled and a disabled vet. It took DAYS at times to just get a response from them, and the overall experience just was not top notch, not like purchasing a 50+ thousand-dollar car EACH time!