Lugoff Chevrolet Buick GMC SC Ford gave me great customer service from start to finish. Everyone was friendly, professional, and helpful throughout the entire experience. They took the time to answer all of my questions and made sure I understood everything before moving forward. I really appreciated how welcoming and respectful the staff was. The process was smooth, easy, and stress free, and I never felt pressured. I would definitely recommend Lugoff Chevrolet Buick GMC SC Ford to anyone looking for excellent customer service and a great overall experience. read more

Not a good experience lack of communication! Can't answer a question through phone ! read more

The people were nice at first. We bought a bunch from them,We paid 500 extra bucks for a new key fob. It's been three months, contacted them several times. Still no key fob. Going to contact the better business bureau read more

Stopped by the deal today and got to speak with Elisa Fair and she was awesome. Answered questions I needed answered. Thank you, Terry Bruce read more

They finally did send me another key fob. So all is well that ends well. That is why I updated my review

I had a wonderful experience purchasing a vehicle with Mr. Ray. He was very honest and answer any questions or concerns I had. I would recommend him if you are plan to purchase a vehicle. He went out his way to make sure my needs and wants was being met while purchasing a vehicle. Thanks again Mr. Ray!!! read more

Kasey was outstanding she helped me get the information I needed for my vehicle !! she's amazing !

Read this before you buy a vehicle from this dealership!!!!! On December 27, 2023, I purchased a 2019 Camaro SS from Lugoff Chevrolet GMC Buick. I had test driven the vehicle the night previously and decided to purchase the car. The day I bought the car I did not leave the dealership until 8:00. As I got onto the highway, I noticed that the tire light was on, and all the tires were low. About halfway home the gas light turned on, but I was told that they would fill the tank before I brought it home. By the time I reached the gas station there were roughly 6-10 miles left until it was empty. When I got home, I noticed the smell of burning oil. The following morning when I started the vehicle, I noticed smoke coming from the exhaust. By the time I had reached the end of my road I noticed a large cloud of smoke in the entire area. When I got home, I checked the oil level, and it was barely touching the dipstick. If I had continued to drive the car the motor would have seized. I brought the car back to the dealership and was told the previous owner said it was because of the cam which was the first time I had even heard of this. I took his answer but in the back of my mind I knew it was incorrect and there could only be 2 possible reasons to explain this. 1 being the valve guides and 2 being the piston rings. I took the car back to the dealership again bringing my wife this time to have them look at it and leave it with them. The service manager told me "The oversized cam in it was causing too much vacuum and it was pulling through the intake valve." His idea to fix this was to put an oil catch can on it. I was speechless after he had told me this and I stated, "you don't think it could be the valve guides or the piston rings?" And he responded with no. It took at least 2 weeks for me to get ahold of the dealership to find out the car had not been touched. I called the dealership to let them know that they needed to take the car back because it burns oil. I was told by the sales manager that they were not going to take it back. I told him that they had sold me a lemon. He asked which car so that he could investigate it, as soon as I gave him the info he said "That car has been smoking since it came on the lot and that you should have noticed. We also had to put a transmission in your truck, so you sold me a lemon, so we are even." After 2 weeks of no communication, I called the dealership to talk to the GM and was forwarded to the service manager. He informed me that the can had been installed but the vehicle did not have a lot of gas in it, so he wanted me to come pick up the car to put gas in it and drive it around to see if his repair was the solution. I told him that it was his responsibility to ensure that the car was repaired and no longer burning oil. His response to me was "I do not have the availability to do that, and I will not do that." read more

Lugoff Chevrolet Buick GMC - Car Dealers Near Me - Lugoff, South Carolina

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We looked at a vehicle and we quoted a price told him we wanted to look at another dealerships truck and then come back when we came back. They told us they were going up $2000 on the price because we left and came back. We could not get straight answers from the dealership on anything, they are extremely shady. I highly suggest you take your business to a reputable dealership that will be honest and upfront with you and not penalize you for shopping around the same day because your price will change within this place. Extremely unprofessional the most horrible dealership experience myself and family have ever had. read more

I had trouble making up mind which vehicle is best for me but Asante was a big up in steering me in the right direction. What a great guy!

First and last truck I will purchase from this dealer. Unprofessional. The truck was just rinsed off filthy upon delivery. The salesman told me they don't fuel up your purchase more then $25 dollars. My diesel had 30 miles to empty. The def fluid almost empty.Inside the show room loud music,unprofessional environment. The internet salesman wearing a backwards snapback cap on and on. You're fired. read more

Spoke to online sales lady about a vehicle they were showing online. We drove 2 hours to find out it was a salvaged title and control arm was obviously broke and unsafe for a test drive. They said they didn't notice it. They never mentioned the title and knew we were driving for 2 hours. Not trustworthy! read more

Heritage is NOW LUGOFF CHEVROLET - I can not say enough, regarding HOW HAPPY I AM that we bought our New vehicle at Lugoff Chevrolet, Buick GMC. From or arrival and greeting from Joseph Walling to reviewing the car and signing the paperwork with Jase Bourgoyne, It was effortless and everyone treated us like family. Our entire family was impressed. Even the GM Trevor took the time to meet us and made us feel welcomed. read more

Collin was very attentive and super helpful. When I buy another car, I will definitely go to him. He made sure everything was just right before my purchase was final. His caring and positive attitude made this purchase the best car buying experience I've had. read more

I went in to the dealer to buy a used Buick. I made an offer to the salesman and he asked his manager about the price. I told him my final offer and his manager came out to the lobby where dozens of people were standing around and said, "If you don't like the price, you need to get out of here." Very professional !!! read more

Thank you so much to Colin for helping us get our camaro! We really appreciate his help!

They Lost my key lock for lug nuts then laughed about it. I'll never, ever come back. Ever. Horrible place. Not trustworthy. The manager refused to give me the owner's name and number. Who has time for such idiocy...? read more

Rahmik was amazing! From the moment I called the dealership he was extremely respectful and courteous. He answered all of my questions in a timely manner and always called back right away if he didn't have the answer to a question. I told him I was a single parent living in Lexington and didn't have anyone else to meet me to drive the truck back. Rahmik then drove the truck all the way to Lexington and had one of his coworkers pick him up. Even after I purchased my truck he called to check up on me to see how it was driving. I had a repair to be done after the purchase and he ensured the service department work with my schedule. Honestly, I've purchased a lot of vehicles in my lifetime, this is hands down the best experience I've had at a dealership. If you're in the market for a vehicle, make sure you reach out to Rahmik and I promise you he'll take care of you. read more

This is an outstanding place to buy your automobile. Great service. No repeating yourself. You lay out your terms and they put you in it. I will be back. read more

Excellent experience! Drove 1.5 hours to get the vehicle we wanted! Rahmik was our salesperson. Mr Justin Sales Manager and Mr Dave Finance Manager. VERY smooth transaction! Would definitely come back in the future! In and out in under 3 hours! read more

i bought a new camaro ss from there costumer service was the best i every had since i started buying car they are patience make sure you get what you like my saleman was Mr Geiger a great gentleman takes his time dont rush you it a family own business and i think that dealership is the best in the country and if i was to buy again i would look NOWHERE else but heritage in lugoff great service.and thank again mr gieger for great service. Keep up good work.Mr.mclane read more

I can't speak for the sales side, but I have found the service department to be wonderful. They have always tried to accommodate me and have never tried to "sell" me on services I didn't bring my truck in for. In my 10 1/2 years living in the area, they are the only ones I have let touch my trucks. read more

These folks are the best of the very best in and outside the Midlands, period! In less than an hour and half, I was delivered my new 2018 GMC Sierra 1500 Denali with every bell and whistle and a full tank of gas, You think nothing unusual about that, well let me explain, I filled out a generic GMC inquiry, had a trade, and out of all the GMC dealers, Heritage (Keith/Tom) was the first one's to respond, the first one to provide an honest trade in value for my trade, and no nonsense haggling and certainly no high pressure sales approach by the sales manager, nor the finance manager, this was an exceptional and totally pleasurable buying experience. The trip from Chapin to Lugoff was well worth it! Tom, Wayne and Keith are all gentleman and professional tradesman, buy here with confidence, these are genuine folks, no nonsense tactics, and certainly folks that stand behind their word! They have a new customer for life!!! read more

brought vehicle in for a factory recall for a door switch, they broke both of my door panels in two places, will not admit they even took my panels off but, was clearly explained when the vehicle was dropped off that their tech would "remove the panel, check the part number on the switch, cross reference that with their recall list and if needed order and install the new switch. picked my vehicle up after the inspection, and my door panels are broken. worst customer service i have ever experinced anywhere. the two incomptent guys in the bay simple wanted to argue with me about the fact the door panels were not removed and they just checked my vin number ( thats why they had my vehicle from 9:30-2:00) just checking your number. worst customer service. go see them if you want to be treated like your stupid. And best part is still had the audacity to ask to install the door switch. Yeah you can touch my vehicle again after you clearly show no responsibility for damage. What a joke of a service dept. read more