I took my son to Dr Caldwell office. I will never go back there again because I experience passive…read moreaggressive racism. He also told me to put a sock in my child's mouth. Also his workers were gossiping and then he told me my son will have teeth just like me. I have talked to a couple people that's African American that I know of and they even drive to warn me about going to Dr Caldwell's office and I didn't believe him but now I do. I will never go there again.

This was our first visit here with our 6 year old. We just moved back to the East Texas area and my…read morewife found this place that has really high ratings for children's dentistry. I can see why after visiting the office! There are TV's playing children's movies and the office is decorated with stuffed animals and other things geared toward making children at ease. They do a very good job with children! They made us feel very comfortable and the dental assistant was really great with him! He wasn't nervous at all and really liked the assistant and the dentist that came to give him a look over. All very nice people, so we'll be bringing him back here for his check ups and dental work!

We really like Children's Dentistry and everyone at Dr. Caldwell's Office. The waiting room is…read moreplenty roomy and there are always children's movies being played on a big screen TV for their entertainment. Upon entering we are always greeted and asked to fill out the latest up to date info on our little one on a tablet. You enter the info on the tablet and turn it in and they download it on to their main computer for the dental assistants and Dr. Caldwell to view during your visit. The office is decorated with children's toys throughout to make them as comfortable as possible during your visit. The assistants are very good with the children and ours feels at ease during our visits. Dr. Caldwell comes in to look at any X-rays or concerns the assistant may have. Ours got his teeth cleaned and polished during our last visit and we were in and out in about 35 to 45 minutes. Just always a very nice experience when visiting here.

The staff and Dr. McQuade are always nice and we never have to wait very long to be seen. They also…read morefollow covid safety rules which I'm very happy with. Definitely good for kids because they have disney movies playing on all the TV's and they give pretty awesome toys at the end .

The BEST!!! We 1000% recommend this dentist office to bring your little ones! My son was always…read morevery scared of the dentist office. Andrew and Dr. Pati were outstanding and made him so comfortable and accommodating!! We were able to get his tooth pain taken care of and he couldn't believe how easy it was for him. He had a tooth extracted and a crown put in and spacer. Thank you!!

Beware! I called to schedule my daughter a dentist appt and was told that they even though they…read morenormally close at noon on Fridays, they would be staying late on this particular Friday to see reschedules from earlier in the week (everyone had been closed due to bad weather.) I scheduled for almost 2 pm. They called back later that day and asked if I wanted to move up the time, I said that wouldn't work, so we kept it at the original time. I got a text remind the morning of for the original time, but when we went to walk in, the building was locked. If they didn't want to stay open, they shouldn't make scheduled appointments.

The person answering phones shouldn't be speaking with customers. Spent 25min setting up an…read moreappointment due to their lack of english.

Took an. hour to be seen and rushed out and the person answering the phone was rude. None of my…read morequestions where answered

Incompetence at its finest. Lovett Dentistry allowed me to book an appointment and drive 100 miles…read moreeach way with a child in dental distress, only to refuse service because of her age. A simple 'we don't see patients under 13' during the initial endodontics call would have saved us 4 hours on the road and a day of unnecessary suffering for my daughter. If they can't manage a basic intake calendar, I certainly wouldn't trust them with a medical procedure. Absolutely pathetic service for a family already dealing with limited local resources.

Absolutely do not go. They pull the bait and switch. We were quoted a price over the phone,…read moreconfirmed pricing day before appointment. We went for the appointment and before I could even fill out paperwork, we were told it would be a minimum of $400 more. They did not evaluate or even look at our daughter's teeth. After I got home and called corporate, we were told the call center quoted us the Feb price without telling us it was a limited time. However, I called the call center and was still quoted the original price. It is not a limited time offer, it is the constant cash price. They are very dishonest and unethical.

There's not a while lot I can add to my last review other than Dr. Laughlin and his staff are over…read morethe top when it comes to quality care for your dental needs! He makes sure your jaw is numb before starting anything because he hates pain as much as we do!!! And so if the ladies in the office really work with you whether your using an insurance dental plan or having to pay cash. They really help you out so they can to make it easy on you!

I've finally found a dentist office I didn't mind coming to at all!!! Dr. Kevin Laughlin and his…read morestaff are really great people!!! It hasn't been very often I can say that! Dr. Laughlin really cares for his patients, and he'll be the first to tell you he doesn't want to see his patients suffer from any pain at all! I agree, I don't want to suffer any pain at all!!! He really good though and he'll keep you laughing the entire time, just a really down to earth guy. All of his staff and his assistants are very good and take very good care of you while your there. What I like about Lumberton Dental is that they accept cash payments for dental work which is good for me because my Medicare doesn't pay for Dental or Vision! They will also work with you on your payments and your office visits and that works out very well for me! I can stretch out my visits to fit my income, pay my bills and pay my dentist!!! I'll tell that when you come here you'll feel so at ease that if you get left in your chair too long while he's tending to another patient, you might find yourself wanting to take a short nap! I'm keeping this place for all my dental work.

Overall the office as a whole is courteous and professional but their safety should be put over…read moremoney. The town was shutting down due to the storm and flooding the office was not shutting down. To much flooding to be stuck at work when everyone else is at home.

This is the company that makes hismile which is all over the Internet. It's comes out purple and…read moreyou spread it all over your teeth and you let it sit there for a few minutes and it shows on the Internet that it's going to be perfectly white which is a total lie. I used it for a whole month and they were very difficult to deal with. I kept asking them to send me a return label and they refused. Luckily I paid for it with PayPal and I got my money back but everyone's falling for it and it doesn't work. My teeth are exactly the same color as they were when I started a month ago this company should be shut down for false advertising.

The Dr. is very kind, and the office was great for a first time visitor and my last minute need for…read morea cleaning! Called the day before and was able to be accommodated with my requests. The price was very affordable and reasonable for those who aren't able to afford other places in town. Only slight down was that the front desk individuals were on a zoom call with another facility and did not have on headphones- having the waiting room hear their business IP address concerns Overall I will definitely come back !

From the owner: We offer a range dental care treatments such as cosmetic dentistry, crown, bridge, veneers, color…read morerestoration, dental appliances, oral cancer screening, sleep dentistry, teeth straightening with clear aligners and teeth whitening services.

I'm only giving it two stars because the dentist, Dr. Colbert has excellent patient clinician…read moreinteraction. The front desk staff is rude and enjoys chatting with each other rather than helping whoever is up front. There is very poor social distancing in their pathetic waiting room, which stays 90 degrees. The X-ray technician took at least 30 minutes to complete my X-rays and had to keep "adjusting," presumably because she was unfamiliar with how to use the technology. My mouth was sore for the remainder of the day afterward because she had to keep repositioning. Their sales person or the lady that does the estimates came in to interact with me WITHOUT a mask in the middle of an outbreak. I told her she should be wearing one and she laughed and said she's immune to it at this point. What about me? I'm not immune to it. Protect yourself so you can protect your CLIENTS. She also tried to schedule me ASAP to remove my wisdom teeth... in the middle of a pandemic in a not so sanitary place. I'm only back to fill these cavities and then I would never come back nor would I recommend others to come.

Stay away unless you have nothing but time to waste. Never ready at appointment time. Insurance…read moreclerk clearly hates her job.