I appreciate Payne Electric's quick response. Madison and Bill did a great job fixing my problem…read more They also gave some good advice. The service charge was very reasonable. I highly recommend this company for excellent customer service.

Very professional Did electrical repair that was needed,…read moredid not try selling me on things that were not necessary

tl;dr: Hire this pro!…read more I initially had a well-known service provider out to investigate a partial power outage in my house. After examining the breaker box and confirming the issue wasn't in there, the journeyman and apprentice wanted over $1,000 just to investigate the issue further in a few days (no guarantee they would find the issue or fix it). I sent them away, and reached out to Zwicker Electric instead. This master electrician came out same-day, and was able to diagnose and resolve the issue for $135. He was knowledgeable, friendly, and efficient. He now has a customer for life, and I encourage you to hire him too!

I have been very pleased with all my appointments with Zwicker, including those with Terry, the…read moreowner, and others. This business is the real deal and offers quality, honest service, and the electricians will answer your questions then or later. I have not turned to or used any other electric service since becoming a home owner a number of years ago.

Recently had a sluggish clogged drain so I called Leonard since he has done other work for me. As…read morearranged, he arrived on time and even though it turned out to be a bit tougher than expected they were able to clear everything out, identify the culprit and finish the job promptly. He's a pleasure to do business with and will be my go-to guy whenever I need his services! -Beav

Mr. Walker came out today to fix an issue I had with my sewer vent. Great experience! He was…read moresuper helpful and had the issue taken care of quickly and was totally professional. Glad to have found an honest guy and look forward to working with them again.

This guy was fantastic. I had part of a tree fall into the back of my residence and did some damage…read moreto my electrical. When Steve heard my situation he actually came over on his way home from another job and fixed about half of it that night. Real nice guy too. He buddied up with my dog right away no problem. A lot of work for a fair price.

Dr. Electric is an outstanding electrician who takes genuine pride in his craft…read more We own a post-World War II home in Louisville with electrical work patched and upgraded over the decades. When we detected the smell of burnt wiring, we feared the worst. Dr. Electric answered our emergency call in the middle of the night and spent three hours ensuring our home was safe -- which alone would have earned our trust. What impressed us even more was everything that followed. The burnt smell raised the possibility of an HVAC issue, so Dr. Electric coordinated directly with a technician from a separate company to systematically rule it out. Once the furnace and AC were eliminated as causes, he conducted a thorough inspection of the circuit breaker and all electrical wiring throughout the house -- methodical, careful, and quietly correcting problems left behind by previous electricians. Throughout the entire process, Dr. Electric was patient, communicative, and genuinely invested. He explained what he was doing at every step and took time to answer our questions without making us feel rushed. If you want an experienced electrician who cares about doing the job right -- not just getting it done -- we recommend Dr. Electric without reservation.

My air conditioner started to blow room temp air. They were able to send a technician the day that…read moreI called. John was honest in letting me know that geothermal systems is not his expertise. The next day, Tommy arrived. He has more knowledge with geothermal systems and was able to fix my issue quickly.

Avoid Wright Mechanical (Louisville, KY) at All Costs - $4,500 Later and Still No Fix…read more We inherited a York HVAC unit installed in 2020 when we bought our home (installed from Wright Mechanical). It was oversized for the space, but issues didn't start until 2023 -- just three years in -- when it stopped blowing cold air. We called Wright Mechanical to service it. They claimed there was no leak, added 11 lbs of Freon, and charged over $1,000. In 2024, the exact same issue returned. We were confident there was a leak, but they again denied it -- and even suggested our neighbor might be stealing our Freon. They topped it off with another 11 lbs and charged us $1,100. By 2025, surprise: no cold air again. This time we insisted they actually fix the root problem. After a couple hours of unclear troubleshooting, they proposed a dye test (finally) -- for $2,400. This would bring the total to $4,500 paid over three years, with zero resolution. We told them we were moving on to a different company. Their response? A $500 bill for that day's visit, despite being onsite less than two hours and leaving midway. When we asked to speak with a manager, we were told that was "against policy." We called the office to escalate and were told someone would call back. No one ever did. Bottom line: Wright Mechanical charged thousands to temporarily cover up a problem they never actually diagnosed or fixed. They showed no accountability, no urgency, and no real customer service. We're now pursuing small claims court and filing a BBB complaint. Save yourself the stress -- stay far away.

Will helps us out in a pinch once again!…read more Coming off of a difficult week with one of our kids being in the hospital, we discovered our basement a/c no longer worked. We called Will, and he made time to come out the next evening. He was able to easily diagnose the problem as a blown capacitor and fixed it at a very reasonable price. We were up and running with a working a/c that same night! Will also remembered some of our other ongoing needs, with another aging a/c on our house and issues with our duplex rental. He is so knowledgeable and truthful when he talks to us about options. Having used his services many times, we trust him when he says if something is an easy fix or needing something more expensive. He is the service pro everyone should have saved in their phone. So lucky to have found him!

Will is, without a doubt, the kindest, most honest, and most patient person I've ever done business…read morewith for home repairs. From the very beginning, he took the time to listen, answer my questions thoroughly, and explain things that no other company took the time to explain. Last summer, I was told I needed to replace my HVAC system before this summer because it uses R-22. Naturally, that was stressful and felt like a huge unexpected expense. When Will came out, he carefully inspected the system and then walked me through the facts. He explained that as long as the unit is working properly, there's no need to replace it just because it uses R-22. He also clarified that refrigerant doesn't need to be added unless there's a leak (contrary to what I had previously been told about it needing regular refills). At no point did he try to upsell me or pressure me into replacing something that still works. Instead, he focused on what was actually necessary and in my best interest. That level of integrity is rare and incredibly appreciated. It's clear he genuinely cares about his customers and values doing the right thing over making a quick sale. I truly can't recommend him highly enough and will absolutely continue to use and refer him in the future.

My family continues to call on Evan for help with small jobs, most recently the installation of two…read morebathroom faucets. It's so nice to come home and see an item on your To Do list completed! Evan is easy to communicate with - from estimate and scheduling to payment. He specializes in small jobs and I will always recommend him as long as he chooses to share his talents with the Louisville community.

We contacted Evan to replace three ceiling fans With new fans we had purchased. He was prompt,…read morecourteous, & professional. In addition, he hauled away the boxes from the new ones and the old fans. We are very happy with the job and would certainly hire him again for other projects. We thought his pricing was quite reasonable.

Service agent, Peyton Coffey, did outstanding job. Professional and polite. Gave explanation of…read moreservices given. Will use again in future.

Tech came out 12/26/25 for $120 to diagnose 1 hp vs ecm blower motor replacement. On 12/29 they…read moresent quote for $2895 Includes labor. I figured had to be a mistake, its not a car motor, so i asked for clarification. i called another company authorized on my unit for 2nd opinion, cost $98. Diagnosed the same issue, 1 hp variable speed ecm motor replacement, got a price on motor from mfg while on phone and quoted $1370. I authorized the work and signed an annual contract. I appreciate honest work at a fair price. My $30k unit is 15 yr old, i know who i am not calling. I still have not heard back from Algeier, who i used many times in past, to let them know it was a little bit shady. So my advise, price gouging exist, be aware.