All of the five star reviews are accurate: I can't recommend Utah Valley Mortuary highly enough…read more I live out of state and was in Utah to be with my mom as her life ended. In the days leading up to her passing, I was in no mood to do a lot of research and price comparisons with mortuaries. I had received a few recommendations from local friends and acquaintances, and Utah Valley Mortuary was the first (and only) place I called to make arrangements, in an almost arbitrary selection process. I was fortunate, then, that Matt and his team were extremely sensitive and professional from the very beginning. As others have mentioned, their pricing is reasonable and they didn't push us to buy anything we didn't feel we needed, which was great because when we buried our father 12 years ago the mortuary we used attempted to prey on our grief and push us to spend unnecessarily. Mom's body needed to be transported to California for burial and Matt was literally right at our side through the entire process of coordinating with the receiving mortuary. He made sure we understood all the expenses that the other guys were charging us as well. When we found out that our cemetery wouldn't be able to schedule us for burial for several weeks, Matt let us store the body on his site for extra time at no extra charge. I had Matt's cell phone number in order to call and text him on short notice and he was always so quick to respond. If I lived in Utah Valley I would plan on using this mortuary for all future services involving the passing of my loved ones. But since I don't, the best I can do for now is to strongly recommend Utah Valley Mortuary to you and anyone else looking for the highest quality assistance in dealing with end of life logistics. A bright highlight in a time of mourning.

Having been a child of a mortician in the 1980s, I knew how good my dad and uncle were at running a…read moremortuary-- I even worked for them during my summers. Utah Valley Mortuary far exceeded our expectations! They took care of both my parents (10 years apart) and were so attentive with every detail. They are very competitive with their pricing and no pressure to purchase anything you didn't want. All details were handled so well and the communication was great as well I cannot recommend this mortuary more ! Truly one of the best experiences with what was a very sad moment. You will be well taken care of.

This business is under new ownership, and Tayler and Joy are so compassionate and caring. They took…read moreso much care in taking care of my sweet mother. They treated her with so much respect and love. It was like they were taking care of their own family member. They arrived at the hospital and gave their condolences and asked us if they needed to know anything about our sweet mother. Highly recommend checking them out. You will be happily surprised and grateful you did. My mom looked just like herself. The value that they offered for their services were beyond our expectations. Thank you so much Joy and Tayler for the service and helping us during this difficult time in our lives.

My experience with Spring Creek Mortuary: Some of my children and I met with Steve Schultz to plan…read morewhat services would be desired after my husband's death. I was pleased to see that Steve first had us tell him what we were thinking about and then he made some suggestions on how Spring Creek could help us. From the beginning of our planning, I felt as if our wishes were followed exactly and we were able to celebrate the life of my husband in a way that we'll remember with fondness. My favorite activity was sitting in a circle in their chapel and taking turns at remembering some of our dearest experiences and also some of the funny times that have bound our family together. I did notice that as we conducted our own service - that Steve stayed close to us, out in the hallway, to be there if he was needed. Thanks again for the help and service that Spring Creek Mortuary gave us when our time arrived. Carol Oertle, Springville, UT

SereniCare is the most incredible funeral home we could have found during my dad's recent passing…read more Words cannot fully describe Kurt, Cate, and their team; they are truly angels on earth. Their care brought immeasurable healing and support during the greatest loss our family has faced. A couple of weeks before my dad's passing, as his condition declined, I researched funeral homes to plan ahead. Many promising places did not answer or could not speak with me for at least a week. Cate answered immediately, guided my questions, and, at a moment when pre‑grief was unraveling my nervous system, my life, and my heart, she made a heartbreaking time clear, straightforward, and gently held. My dad was one of the most incredible human beings on earth. He endured late‑stage brain cancer and fought with honor and dignity for 20 years. In the end, the cancer took the entirety of half his face. His passing, though anticipated, came more suddenly than expected and was profoundly traumatic for our family. One of our final promises to him was to repair his face so he could take his complete and healthy self to heaven. It was ultimately the most important vow of our lives to him. Kurt, Cate, my dad's original prosthetist Paul Tanner from Huntsman Cancer, and Gene, the funeral director and reconstruction lead, performed a miracle. They reconstructed my dad's face for the viewing and made him whole again. The healing this brought to my mom and me is beyond words. We know my dad could see it, and we know he would have been ecstatic. The reconstruction provided so much healing as we prepared him for heaven and restored him to looking like himself again. The peace it gave all of us is immeasurable. Our family is Chinese, with formal traditions at the time of passing: timing before transport, cremation formalities, and practices such as cremating joss papers and specific items with the body. SereniCare honored every detail with patience, grace, and reverence, while still delivering flawless reconstruction. We also asked for his urn to be engraved in Mandarin. Sarah and Cate went above and beyond to ensure his name and the exact font were perfect, allowing us to honor him in his native language. Though he built his life in the United States, it mattered that we honored his culture and traditions. SereniCare respected it all perfectly. When SereniCare came to our home, they were unfailingly respectful. They waited patiently and gave us the time and space to grieve and say goodbye, never rushing us, and supporting us through the deepest grief. They were patient as we changed the timing several times because we were not ready to let him go, and they accommodated us repeatedly, making goodbye as gentle, supportive, and human as possible. We are beyond grateful for their grace. From the first call with Cate and Kurt, to the tender intake, the phenomenal reconstruction, the urn selection and customization, the viewing, the thoughtful accommodations for our family, and the aftercare to ensure everything was handled, every detail was immaculate. Most importantly, we felt so respected, cared for, comforted and supported during the absolute most difficult time of our lives where we didn't have any other extended family or network. This was so powerful given it truly helped to make the entire process feel less isolating and alone for my mom and I with losing a husband and a father with no other family around. It meant so much to us to not only be so respected and taken care of, but to have Cate and Kurt be willing to hold space for us in this process. There is just nothing that can describe the gravity of how much that meant. To Cate, Kurt, Sarah, Gene, Paul, and the extended SereniCare team: thank you for being angels on earth and for the humanity you bring to your work. What you do makes a universal difference in the lives you touch and there are no words to express the ultimate value you bring and how blessed we feel to have found SereniCare to take care of my dad. We are eternally grateful, and there is no funeral home I could recommend more highly than SereniCare.

I could probably write a book about my experience with SereniCare, but I'll keep it as short and…read moredetailed as I can for anyone else who finds themselves navigating the unimaginable, when their world is turned upside down forever. Honoring my mother included cremation, a viewing, and a celebration of life. We were able to create this at a price that I felt was unbeatable. I cannot express enough how phenomenal my experience was while honoring my beautiful mother. She passed away unexpectedly at 49 years old, and as her only daughter, and the person closest to her, I was responsible for planning everything, just as she had requested. You never imagine this is something you'll have to do at 32 years old. Losing not only your mother, but your best friend from the moment you were born, is a pain beyond words. My mom always talked about how detail oriented I am, and why she wanted me to take care of her arrangements after life, something I never enjoyed discussing or fully understood until it became reality. Let's just say I had a vision, and I was not willing to settle for anything less than what I knew she would love. I'll be honest, I don't think I was the easiest person to work with. There were many requests, changes, mistakes on my end, and last-minute details. Yet I was met with nothing but patience and care. Kurt was my guy. I even joked during the end of my speech during her service, "Where's my boy Kurt?" It felt like he knew my mom, he knew me, and he cared just as deeply as I did about how everything turned out. I will never forget having him in my corner during the hardest experience of my life. Sweet Rosy, I remember feeling immediately comfortable with her from the moment we met. She was the person who took care of my mommy's appearance and her cremation. Rosy and Kurt came to my home to help me piece together my vision for my mom. When she left, I knew she would care for my mother exactly the way I would have, and that meant everything to me. Looking into her eyes and connecting with her about what I wanted for my mom became a profound part of my healing journey. Cate was a comfort as well. From helping me fix an urn mistake to navigating my mom's very specific wishes regarding her ashes for myself and my three brothers, Cate handled everything I brought to her with grace, patience, and ease. Thank you, SereniCare. Please know the impact you had on my healing journey, especially the most crucial part, making sure my mom was lovingly cared for and beautifully celebrated. My goal was to create the most meaningful memorial and viewing I had ever experienced, and each of you played an essential role in that. While I hope no one ever has to experience the pain of losing their mother the way I have, if anyone ever needs guidance through after life arrangements, I will make sure they call SereniCare.

We were lucky enough to work with Jason from Walker Sanderson and it couldn't have been a more…read morepositive experience because of him and his attentiveness to every detail from our pre-need with my Father-in-law, to the final outside service at the Provo City Cemetery. Jason handled everything with grace and dignity. I had to make some calls in the evening to make sure things were being done and he never once complained about the lateness of my calls and made sure my wife's family was completely taken care of. He ran the virtual streaming of the outdoor service, which was watched by over 50 family and friends who couldn't be there. Nothing but praise for this place and to this gentleman, Jason, who made this a positive experience for everyone involved. Thank you so much!!!

I attended a funeral for my grandmother. The service was dignified and sensitive. The main seating…read morearea is small and intimate, and parking is limited so if you have more than 40 people you should look elsewhere. The parking lot was not well-kept, and the dumpster was in plain sight and overfilled. However, the location is good and close enough to downtown, BYU, and the rest.

We have used City View Memorium for four family cremations over several years. In each case they…read moreprovided us with great service, at a very reasonable price. They provided advice when we asked, but never tried to upsell us like other funeral homes we visited. When we asked to dress our relatives prior to cremation, they provided assistance and made it a peaceful and respectful experience as we said goodbye. They made the entire experience as stress-free as possible.

Dealing with City View Mortuary has been a nightmare. My mom died a year and half ago. We ordered a…read moreplaque and niche for her ashes. The plaque was ordered again over 6 months ago and it has never arrived. Mom's ashes are still at my house. No one is ever there at the Mortuary, just a number to call on the door. No one answers the phone or returns messages. I have called many times and stopped by repeatedly. New owner said they are trying to get organized but "they are finding a lot of ghosts in the closet." Weird thing to say when you want better service in a mortuary! Owner told me on Memorial Day that he had a lot of complaints....that was months ago. Don't use this place. Are they in financial trouble?

They are really good, caring and friendly people in one of the worst times. They took wonderful…read morecare of my mothers passing, they really helped us with everything we wanted and needed. Jordan was a very kind and friendly man, he helped us a lot and it was a beautiful moment for such a difficult time. I would highly recommend them for these needs when it does come.

We were greeted by caring people that guided us through our difficult time. A beautiful funeral…read morehome. It is a warm and friendly atmosphere. The kindness shown to us will always be remembered. We thank you Sundberg Family.

The staff at Berg Mortuary provide highly competent and compassionate service. At a time when we…read morewere experiencing a great loss it was comforting and so helpful to have experienced assistance to navigate this season of life. Our family was pleased with the memorial services for our mother in every way- from the facility to the programs to graveside. We appreciated Berg staff following up afterwards to make sure we felt cared for and were coping with our loss. Berg Mortuary is more than just customer service oriented--they make the bereaved feel supported like a family member.

These guys are wonderful! I cannot Thank Brady Fox and the others at Berg for making this…read moredifficult time so much easier for our family. They covered; and took care of absolutely everything; and them some. We were surprised and thrilled to receive a beautiful signature book with my fathers program, obituary and so much more in it. They were so compassionate, professional and informative. Highly recommend Berg Mortuary Provo!! Thank you again.