We used Cappy's to care for my mother, and I truly could not have asked for a better company. The…read moreteam was compassionate, professional, and treated her with such kindness and respect. Knowing she was in such caring hands gave our family real peace of mind.

From the owner: "A lifetime friend, helping you age in place." We are a…read moresmall, family owned agency whose founders have served the communities of Western North Carolina for years providing care to patients who require long term care and rehabilitation. We have been on the opposite side of caregiving as our loved ones were placed into facilities. Our family members could no longer independently care for themselves or meet their personal needs. We decided to start our own agency to ensure individuals and their families will have the option to receive care in the comfort of their own home. The owners of Cappy’s have worked in various assisted living settings in Henderson and Transylvania County. The husband and wife duo have taken WNC by storm over the years. Both started working on the floor as PCA’s, then obtaining their Medication Technician through the state of North Carolina, getting promoted to supervisors, to Care managers.

Train Wreck In Progress Of A Company ! The representative of…read morethe company arrived at my home with a huge attitude about having to travel a distance from their place to my home. Keeping in mind, I didn't contact them, the VA Hospital did this as a part of my benefits package ! The complaints went on for minutes to the point where this writer thought about saying, 'take a drink from the shut the hell up cup, gal." Afterward, the gal settled down and we finished the initial interview; never to hear from them again; they probably didn't have anyone in this area to provide the services they advertise. Do steer clear of the manic nutcase of a representative they have for home interviews, including her complaining about foot aches ! S

They will sell you a product that they can not provide. We have a daily schedule for care for my…read morefather and are constantly getting no showed with no communication giving us a heads up that my parents are on their own in figuring out how to get him in and out of bed. Don't use them.

Voted best in Burke county for a good reason! The agency is going on 25 years of service! Great…read morestaff, nurses, transportation, and quality home care! They provide respite,CAP, eldercare consulting and personal care services! Located in downtown Drexel, serving Burke, Caldwell and Catawba counties!!

Let me tell you about this company. My in-laws have been responsible for caring for our Aunt, who…read moreis on the mid to late stages of Alzheimer's disease. This woman can not be left alone, and must need 24 hour help. year after year, if has been difficult finding people to care for her as she has become fairly aggressive at times and requires people who have experience in caring for patients like this. for the first time ever, we sought professional help, my in-laws called handi-care inc. to provide services just for the week of Christmas, hoping that our family could have one week of peace. We refuse to put her in a home, because we want her to have the best quality of life. The first girl who took care of her, who is supposedly "trained", as told by one of the representatives on the phone, started crying and called the company so she could leave when she had one of her bad moments. it turns out, that she was trained, but this was the first in-house patient shes ever dealt with. Our aunt is pretty advanced in dementia. Why would they send an inexperienced aide? the other 3 or so days went well, until today, Christmas Day, when there was no one to care for our Aunt. No one showed up. My mother-in-law called about 10 times on the emergency line. no answer. About a couple of hours later, she decided to check her email, It turns out they sent an email out stating that our staff wanted Christmas off, so no one will be here on Christmas day. Are you kidding me?! Seriously?! after we had agreed to this? After we planned, and talked about how we were to spend this day, this company sends an email? THE NIGHT BEFORE?! That's right, instead of calling us early morning yesterday, they sent us an email. We hardly use emails. Our internet is limited! What we do have, is caller ID, and NO ONE called us. And, Our cell phones are connected via bluetooth to the landline phones so should we receive a call it directs it to the house phone. I say this because, THEY CALLED BACK AND TRIED TO TELL US THEY CALLED US YESTERDAY. Out of all the things we could ever ask for, we just wanted, one week where we didnt have to worry about this poor woman who is losing herself. a moment when we didnt have worry about traveling too far in case of an emergency. A time when we honestly could have a real vacation, and not be pressured to put her in a home where they'll drug her into oblivion and wait for her to die, instead of living as peacefully as she could in the comfort of her own home and die with dignity. This company had officially ruined a Christmas that was thoroughly planned and highly anticipated. Thanks for NOTHING Handi-Care Inc! By the way, they only pay their workers 10 dollars an hour. They are absolutely the worst. THE WORST.

This is in regard to Dr. Ann Smith, I'd say the best doctor experience I have had…read more Due to change in my Insurance I was hesitant to find another Doctor (after having the same primary care physician for 12 years). It actually was a blessing in disguise when I found Dr. Ann Smith with Apple Valley Family Medicine! I was happily surprised when I met her, very knowledgeable, personable and she took time to thoroughly answer my questions and concerns, I didn't feel rushed as I always had at my previous Doctor. I have been experiencing joint pain in my knees and ankles for the last few years, Dr. Smith recommended a treatment plan and said I'd feel better in two weeks and I did and do. I am very grateful, previous Dr. just told me it was my age (54), a kind of get used to it answer. Needless to say, 5 stars to Dr. Smith and the Office environment was great as well.

Dr.Gardner is the best physician I've ever had. Sometimes I have to wait, but that's because he…read morespends as much time with you as needed. You can't have it both ways... If you want a dr to spend time really listening to you, & sussing out your medical issues, then you have to accept an occasional wait because that's also what he's doing with the patient that came before you. In a hurried world where many Dr's grab their prescription pads and barely listen before diagnosing and treating you, Dr.Gardner is a real find. I've been coming here for approximately 13 years, and he's always hit the nail on the head. Plus he has a lovely bedside personality, a sory of Zen calm demeanor, super intelligent, and smiles a lot. Mostly I appreciate his deductive skills, how he works all the clues I provide into a diagnosis, and then a plan. The office is clean and the front staff friendly. Free parking in the lot downstairs. An elevator to his office shuttles those with mobility problems. On the few occasions I've needed a same day appt, it was arranged by Cathy at the front desk, with a simple phone call from me. On weekends the dr is available on call, or his "call partner" is available. My understanding is that he is not taking new patients (but has partners who will). I assume he got too popular. However, I emailed him to ask if he would do me the favor of seeing my parents - who had recently relocated to the area and needed a dr- and he not only squeezed them in to his packed roster, but continued to see my mom weekly for a while (until she needed to graduate to higher and higher level specialists). Dr. Gardner is still all 3 of our's primary care physician though. I feel lucky to have blindly picked him out on the insurance website.