I was in Johnson City at an Airbnb. I needed somebody fast to come clean the house so that I…read morewouldn't get charged extra money for their cleaning services and I needed to leave quickly, and needed someone to come right away. I was given an estimate and the estimate was accurate for the amount of time spent cleaning. The Airbnb was a little bit messy since I have six kids of my own and my nieces and nephews were also there. Tanya came in with a great attitude + got the job accomplished. Better than I thought. Fair prices and came on a Saturday which I couldn't find many others that would even do that. For that reason I'm giving her five stars ! She was great !

From the owner: My name is Tanya. I have over 20 years of Price Home Health Care and general house cleaning…read moreexperience. (Med-cerified CNA experience) Working with geriatric /dementia Alzheimer's, physical and intellectual disabilities as welI. Besides that I am able to do one-time cleans make ready cleans, organizing complex areas as well as dropping off donations for you and small debris. I can clean out garages, basements, and take the stress off of you so you can enjoy your weekend! I am able to work some weekends. Prices vary by job. References upon request.

I was traveling and needed help with my CPAP machine. We just walked in off the street - no…read moreappointment or call ahead. Even with the current health restrictions the manager was friendly and super-helpful while maintaining their safety protocols. I got the parts I needed and even some tips on where to go for a good meal in Sylva.

The team at My Dignity Personal Care Services went above and beyond. One of the most important…read moresafety features they recommended was installing grab bars. It's incredible how something so simple can make such a big difference--helping prevent slips in the bathroom and giving peace of mind to both seniors and their families. The installation was quick, professional, and blended right into the home without looking "institutional." I can't stress enough how important these safety measures are for maintaining independence and preventing falls. Highly recommend!

My Dignity Personal Care Services is honestly on another level compared to other agencies. What…read morereally stands out is their specialty care, caregivers are actually trained for the specific situations they're walking into, which makes a huge difference. You're not just getting basic care, you're getting people who know exactly how to handle each client's unique needs with confidence and compassion. The team is reliable, professional, and genuinely cares. You can tell they take pride in what they do, and it shows in how comfortable and supported clients feel. If you're looking for home care that truly goes above and beyond, My Dignity Personal Care Services is the one to choose.

I am very grateful for Comfort Keepers! They have been able to step in to care for my elderly…read moreneighbor when her daughter travels. She is going blind and falls frequently, so having the peace of mind that she is being taken care of is amazing. In addition to making sure that she is safe, they make her feel loved, which is important with her losing her sight. She has some amazing life stories and they always listen intently. Thank you SO much Comfort Keepers!!!

From the owner: Comfort Keepers caregivers travel to clients' homes to provide care services and living assistance…read more Our work allows seniors and disabled individuals to live independently and as comfortable as possible. With our expert caregivers in your loved one's home, you can rest assured knowing he or she is receiving the best care possible.

Horrible referral coordination system. My parent is a former client there. He received in home…read morenursing support In 2024. He improved & his case was closed. A new issue arose (regarding wound care) & his doctor sent a referral for in home nursing again. We waited for a call, with no response, so the doctor sent in another referral. Still no response from them to schedule. My father called CarePartners directly, with referral services noting that they no longer have the staff to work in Fairview, NC. That is fine, staffing is an issue. However, how can a medical provider (of essential home based services to an elderly individual), not call (after 2 MD referrals), to say "I am sorry, we don't have the staff to provide in home nursing support in your area currently"? If you can get care from CarePartners that's great. But, they don't seem to do any follow up outreach (while needy patients are waiting) to tell you they don't have the staff.

I cannot speak to the hospice centers, as I believe​ the nursing staff is probably pretty great,…read morebut when it comes to the billing department, Care Partners shows absolutely no care. Care Partners supplies medical equipment to Mission Hospital in Asheville, NC. I received a large bill for two prosthetic devices that I thought would be covered under my insurance as I broke my ankle and had been out of network. I had to call several times to get them to bill my insurance, and when I called, they noted that they hadn't received that information. After several tries, they did forward to my insurance, who unfortunately​ did not cover the items, despite the fact that I had received them in an emergency situation. I questioned the bill because I couldn't believe I was charged $145 for a $14.50 device, and they showed absolutely no compassion, instead charged me the full price and wouldn't budge. They kept focusing on the financial agreement that I had signed in my doctor's office when I was in pain from a broken ankle. I explained my frustration about the medical industry and the lack of access to affordable health care and asked for a discount​​, since I would be paying cash and I was currently not working. They threatened to hang up on me and so I finally caved in and paid the bill in full, again being taken advantage of by a health care system that has no interest in providing affordable services to those out of work. I feel terrible that I was forced to pay this bill, because otherwise, they would have sent it to a collection agency.

Great home care company!! Staff and caregivers are wonderful. Would recommend Cornerstone…read moreCaregiving of Ashville to anyone needing home health care.

From the owner: Cornerstone Caregiving is proud to provide in-home care and an array of services like palliative…read morecare, respite care, senior care, Alzheimer’s & dementia care, and assistance with activities of daily living in Asheville, NC and surrounding areas. We also offer personalized care plans to ensure our clients can age comfortably at home. Contact us today to learn more about how we can support your loved one with personalized home care services.