UAMS Health - Simon C. Mears, M.D. - Orthopaedic Hospital…read more Dr Mears is an excellent surgeon. I'm very grateful he did my left hip replacement after I fell. He was precise and I have zero complaints. I would recommend him to anyone. Dr. Mears staff at UMAS Orthopedic Hospital were wonderful. Every one except the APRN were great. The APRN I believe was on a power trip and wanting to show me who was in control. She did nothing to help me and was very condescending to me every time she was in the room. However the Techs, Nurses and Dieticians were amazing. Such great people and very helpful. The nurse in the recovery room was awesome. She even came to see me the next evening in my room. I totally felt blessed to have the complete staff that I had. I wish I could remember all the names because they deserve recognition. I recommend UAMS Orthopedics Hospital 100%. Sarah my last Nurse was so helpful in finding me a pain Med that wouldn't lower my BP when the APRN wanted to give me low dose Toradol which does nothing for pain. Nurse Sarah went above and beyond to find something that was truly helpful at least for almost 3 hours. It was tough having no pain meds for many hours but I made it.

An appointment scheduled for 115pm at MRI department. Still waiting at 4pm. Asked at 3pm to verify…read morewe were checked in. Told 30 minutes max. This is unacceptable to wait this long.

answer the phone!!!this clinic is the absolute worst about not answering the phone. as much money…read moreas they make, certainly they can afford an additional phone person!

It's been a nightmare from Day One…read more Dr. Ironside was an incredibly intelligent, efficient, quick doctor who actually seemed like he was listening. Dr. Bao was really great as well, and took my case with literally no appointment because the schedulers screwed everything up. LITERALLY everything else has been completely horrid. Our first appointment with an endocrinologist wound up getting cancelled the day of with no phone call from anyone. We drive from Greers Ferry so we got there after a two-hour drive only to be told the appointment was cancelled and the doctor had already left. Luckily, the patient care person (also seemed to care about patients) was able to snag the other endo who was in the building and he was actually able to see me. Also a pretty great doctor, honestly. Then it all went downhill. Yep, even further. I had to get a lumbar puncture, and had to call and pester the doctor's office for TWO WEEKS to get a phone call back. Let me be accurate: the test was on a Wednesday, I finally got a call the Monday before it would have been two weeks. I called to see about pain meds for the day or two after the LP: no answer. No pain meds. No relief. No F&ks given, clearly. During all this, I went ahead and sent my doctors my history with a timeline, because my shit is complex. We're talking endocrine (secondary adrenal insufficiency), neurological (intracranial hypertension and some other minor things, empty sella etc), and also autoimmune (celiac, sarcoidosis, and autoimmune hepatitis all biopsy-confirmed, as well as lupus and RA); sending this info is helpful. See again: complex case. Zebra, not horse. Rather than any follow-through or any communication amongst specialists (or even with me, the patient) despite my many requests for such I've been ignored, told I was hostile (because the girl doesn't know the difference between hostile and frustrated, the idiot) HUNG UP ON when I asked for a supervisor, and neglected. The standard of care here is zero. Go there if you want to actually die from neglect in a first-world country. Ooh, especially fun if you like wanting to punch someone through the phone. Good times.

A patient at Autumn Road for many many years . Never late on…read morea bill , never late for an appointment. My Doctor retired and Autumn Road Family Clinic would NOT accept me as a patient under another physician. They told me they were not accepting "New Patients"!!!!! I experienced a lot of in house issues, with Doctors leaving, never the same nurses or clerical help in front. I'm disappointed in the decline of professionality of the entire staff.

I am quite puzzled with this clinic. I originally visited with my primary care physician one time,…read moreevery since then I have tel-visits with nurses within the clinic and each time it's a different nurse. I feel that I could not get personalized care this way and they will only know me by in the charted information on their site. When I ask for a visit with the primary care physician I'm told she's booked up for months. I'm considering moving on.

Walk-ins not welcome…read more Apparently they switched from walk-ins welcomed to "by appointment only". They just forgot to tell everybody. Besides, on paper they look like they have not been open in 6 years or just simply not review worthy. Maybe after a few more "by appointment only" patients, they can afford to update their door signs and street sign. It's a scratch.

Place is clean. Got called back immediately. Everyone there is super friendly and nice. I'm from…read moreout of state so I was worried and I didn't have my insurance card but they let me email them a picture. Very accommodating. Offered me Advil and tylonal too. Glad I came here

I I was visiting a friend friend at the Baptist hospital…read morein Little Rock AR on the 6th floor on June 17 and the nurses were so professional And kind .. it was room 607 !!!!' I highly recommend this hospital....

The staff in the hops from ICU Doctors to Patient care techs are the worst I have encountered, they…read moredo minimal for their patients no compassion and bad bedside manners. Rooms are dirty and outdated, but most important the care that your family will receive will make you want to leave AMA(against medical advice) and go somewhere else.

Staff - Very poor co-ordination between different departments. Of all the Four visits I have been…read morethere. The staff is complaining about how other departments are not doing their duties properly and forgetting that they are not doing their work properly. I felt like I was in a nursery with kids fighting over candy. LOL Service - The service was ok. My expectations of UAMS was high so I was disappointed. But they did deliver my medical exam result without fail. My only concern about this place is they are not there to help you. They are there to work and make money. They will make sure they get paid with your money but not to make sure you get the top quality service. If you are expecting them to be responsive and proactive with their duties then you will be very disappointed. If you have time and patience to deal with unprofessional and lazy people then this is the place to go. I also wanted to mention this. The nurses are definitely not well trained and their knowledge of the services they offer is not on par with the standard that UAMS name projects. The hospital definitely has potential. But they need more co-ordination and respect towards the patients and definitely definitely more training and skilled workers. Pros: Availability of services Cons: Unfriendly staff Poor co-ordination between departments. Delay in the time frame for the services Final Verdict: I would not recommend this place for anyone. I am already taking care of two kids at home. I don't have time to babysit and follow up with more kids at the hospital (Staff). This si the duty of the hospital management and they are not doing their job. If you have time and patience go here and waste your time and money. Good Luck. :-)

I have been a patient at the UAMS Family Medicine Clinic since 2002. During 99% of that time I have…read morereceived exemplary care. The only time I was unhappy with my care was ONE time and on that occasion a different resident was covering for my PCP. She was clueless and her supervisor had to be one of the rudest people that I had EVER encountered. Neither one of them are there now. Thank goodness! That being said the clerical staff are very helpful and friendly while the clinical staff are extremely professional and do their jobs very well. I have ZERO complaints and I have multiple complicated to deal with medical conditions so I have had many visits to this clinic. I have had my primary care physician for 12 years now and my only concern about her is that she is moving toward retirement and I do not know what I will do without her. She has been a most excellent PCP. I would recommend the UAMS Family Medicine Clinic to anyone who needs a PCP.

The staff were friendly but the cleanliness is awful. We checked in and went to a room. I saw how…read moreterribly dirty it was and we immediately left. The room smelled of weed. The lady in the front was so apologetic when we walked out she refunded our money. Save yourself the trip and go to any other urgent care. Even the furniture in the waiting room appeared to have came out of a one star motel.

Dr. Murad and his team saved me a trip to the emergency room! They are friendly, caring and…read moreefficient. He went above and beyond to care for my wound days after the accident and heard other patients in the waiting room say the same. I would highly recommend you see him, whether you need stitches like myself, or you are fighting a virus. He truly cares for his patients. Also, his hours can't be beat!!!!

I recommend this place! I tried to get in to see my doctor and was told she wasn't available until…read moreJuly 9, and it was June 24. I knew what I had needed immediate attention. So I made my appointment and got right in. The staff were attentive and very kind. The doctor I was seen by was thorough. I definitely recommend this Urgent Care.

Waited for 2 1/2 hours (after my online appt time) and health care provider (I don't think she was…read morea physician) did absolutely nothing for me. I got the feeling she did not know what she was doing They took everyone back (except 1 person) before me that arrived AFTER me Editing to add- because this provider was extremely incompetent I had to go to a different urgent care the next day. I was struggling to breathe even though my pulse ox showed a good result. Today I saw a provider at a different urgent care (Chenal urgent care is the place to go to)that listened and cared. He did a chest X-ray that showed really bad bronchial inflammation and gave me a steroid shot. I do not recommend Baptist urgent care even if you think you are dying. They do not care. They are incompetent. Also, someone who works there smells horribly of cigarette smoke. It was floating around everywhere. I know it's an employee bc they came into our room to turn off the machine that was making our room freezing cold and when she came in we got the horrible cigarette smoke smell again

I was very uncomfortable in the ER until they moved me upstairs prior to admitting me and getting a…read moredecent bed. Even sick people deserve a decent bed. As for the staff, they were all wonderful and caring. The food was lousy. All I could eat was strawberry jello. That's all. I think I've said enough.

Worst hospital care I've ever experienced. Transferred here from Cabot Emergency for monitoring due…read moreto heart related issues. 4 hours here and the only person I have seen is Admitting. The EMTs put me in a room and hooked up the monitors. They seem to be the only people that actually WORK here. Had to disconnect No call button so couldn't call a nurse to go to the bathroom. Disconnected myself asked for directions from someone at the Nurses station. Without even looking up she pointed with her pen and said "Around the corner " Back in my room and had to reconnect my monitors.

Urgent Care is a joke! After checking in I sat for a full hour even though their website update…read moresaid "check-in time 5:27....0 patients ahead of you" All I had was a splinter of foreign object in the bottom of my foot I needed someone other than my wife to lay eyes on....Then an admin person takes my vitals and wants me to go through my entire medical history...I'm 68 years old...with a splinter in my foot...really? On top of that, I told her I was registered with the Baptist Health System with all my information. She says, "Oh, we're not affiliated with Baptist Health." I say, "Wait a minute, you're called Baptist Health Urgent Care and you're telling me this organization is not affiliated with Baptist Health?" She says, "That's right...yeah it would be a lot easier if we were..,," That's total misrepresentation not to mention I'm now sitting in an examination room with no Physician seeing me for another 30 minutes...for a splinter in my foot...really? Finally fed-up, I walk out of the examination room and there's like 4 employees sitting around behind plexi-glass wall. I told them I was leaving. They said, "We only have 1 doctor or nurse practitioner available...they get to you!" They were all surprised to see me pop out of the examination room and announce I was leaving...it looked like they'd been caught doing absolutely nothing...which is exactly how should. This was the worse minor emergency clinic experience I've ever had. I've got more to say...but I've wasted way too much time for a silly splinter. NEVER AGAIN

5 starsvery clean, professional staff, kind and excellent care. They got me and diagnosed with meds…read morecalled in.