Jennifer Burden and Carren Shagley were wonderful to work with throughout the sale of our condo. We first worked with them to purchase the property in 2019, and when the time came to sell, they were equally knowledgeable, responsive, and supportive every step of the way, making what could have been a stressful process feel smooth and manageable. We could always be direct and quickly text or call them with whatever was on our minds, and we would receive an almost immediate response. This was especially helpful for two working professionals with a young family. We truly appreciated their professionalism, thoughtful guidance, and commitment to helping us achieve a successful sale. They know San Francisco and the Bayview Hunters Point community extremely well, and they are very well connected within the SF real estate world, which helped bring visibility to our property. We would happily recommend them to anyone looking for excellent real estate agents. read more

Carren and Jennifer helped us both buy and sell a home, and honestly, they couldn't be better to work with. They are friendly, knowledgeable, and walked us through everything. They gave great advice but also listened to our ideas and never made us feel pushed in any direction. They know the market, they know how to get a home sold, and they get things done--but they're also just genuinely nice people to have around. I really enjoyed working with them, I'd happily work with them again in a heartbeat. read more

I chose Legacysfhomes based on a referral from a friend and when I interviewed them I was impressed with their presentation, knowledge and skills. Throughout the process I was very grateful for their willingness to help me with things I couldn't do as I had moved out of the City. Further I appreciated that fact that they always wanted to know how I was doing. Their no interest loan program helped me get the home ready to show, the staging was great! They guided me through the process and I felt confident in their recommendations. I would recommended them to my friends and others. read more

Carren and Jennifer are an absolute joy to work with! They are endlessly upbeat, patient, and knowledgeable--I truly can't say enough good things about them. You get two agents for the price of one, each bringing their own perspective and sage advice. Their insights aren't contradictory; rather, they provide a balanced, in-depth view of the market, pricing, neighborhood nuances, and more. read more

Buying or selling a home doesn't have to be stressful when you have the right team on your side! Buying a home can be a daunting task, but with Legacy Real Estate we felt confident in the process every step of the way. Legacy Real Estate provided all the necessary support and knowledge needed to help us purchase our first home in April 2024. Carren and Jennifer are true professionals, bringing their experience, competency, and essential assistance throughout the process. Communication is key when working with real estate agents, which is why their patience and availability were pivotal in what can often be viewed as a stressful process. They not only provided new listings and accommodated our requests to visit homes, but they brought enthusiasm and positivity to make the home buying process, dare we say...enjoyable! We are so grateful for their tireless support, work, and encouragement. Carren and Jennifer are an amazing team who we give our highest recommendation to anyone looking to buy (or sell) a home in San Francisco. read more

Selling or buying a house is a big deal, one that generally involves a lot of money, anxiety and just plain work, so which professionals you choose to help you through the process is important. My husband and I are so grateful that we chose Carren Shagley and Jennifer Burden of Legacy Real Estate (legacySFhomes.com). Our real estate experience was "one and done" - we bought one house in Bernal Heights, lived in it for 32 years and sold it after moving into a rented apartment. We needed a lot of hand-holding! Jennnifer and Carren demystified the whole process - clearly described the steps, made recommendations about how best to prepare and market our house, and never exerted pressure. They're also a lot of fun, a mother-daughter act in the best sense of the term. We sold our house this month for almost 20% over asking! I can't recommend Jennifer and Carren enough. read more

Jennifer and Carren went to extraordinary lengths to make my home selling experience easy. I had no idea that realtors worked that hard. After i emptied my house, they took over with the repairs and stagers. They kept me updated on everything going on. After each viewing, they would call to tell me to say how well it went. They were very detailed. oriented..making sure every little spot in the house looked great. All the people who they contracted with to do repairs, cleaning, marketing and staging were professional and talented. We didn't agree on initial pricing and they let me have my way. They were great to work with and I recommend they wholeheartedly. read more

Perhaps they didn't think I was actually going to buy a home or perhaps they just didn't like the cut of my jib as I was passed along in fairly short order to a junior agent (or so this person seemed) after my initial meeting with the mother/daughter duo. It's obviously within their purview to determine who on their team might best be paired with a potential client, but nothing was clearly stated; it just sort of occurred. I'm a fan of direct communication, so it would have been good to be told: We'd like you to work with so-and-so because we think so-and-so would best serve your needs. The viewing process with this particular agent was roughly like this: I was told at various points to 'throw a bunch of money' at a property if I really liked it and that 'there's no such thing as a house that is too big' when I mentioned that a particular property didn't suit my needs (or my budget). Questions like: 'How old is the roof?' were helpfully lobbed on my behalf, to be fair. Point for prospective newbie buyers: We do quickly learn to ask such questions as well, so do not necessarily need an agent to act on our behalf in that arena. The agent assisting me was pleasant enough, but seemed very busy with other clients. This resulted in my feeling like the agent did not have adequate time to engage with me in my home-buying needs. My last email to the agent regarding an upcoming viewing went unanswered for nearly three weeks. I had already been working with a new realtor when a mass emailer 'reply' neither addressed to me specifically nor having anything to do with my original query popped up in my inbox. Not bothering to answer, I went on to purchase a home with the invaluable assistance of someone else. read more

We recently purchased our first home with the help of Jennifer and Carren. Right from the get go, they were the best combination of indulgence and advocacy. They were patient, thorough, reachable, responsive, and explained things multiple times. Straight shooters as they are, they are extremely nice too. We relied on them for contacts for most everything and all the people / institutions they recommended came through for us big time. Most of all, they're both fun and funny. Definitely great characteristics for people who help navigate what can be a tough process. With their help, our journey to home ownership was extremely seamless. Highly recommend Jennifer and Carren!!! read more

Very thorough & accessible. I was totally satisfied as Jennifer guided the complex process of selling my condo in San Francisco. Highly recommended realtor. read more

We worked with Jennifer and Carren for our new home and were so happy with the experience. They have so much experience in the San Francisco and handled all of our questions and with ease and humor. We also greatly appreciated their clear and timely communication which allowed us to close in 20 days! They are well connected and were able to introduce us to great contacts to help with inspections and our planned renovation. If you need great agents you will do no better than these two. Thank you again!! read more

I simply couldn't have sold our home without Jennifer and Carren. Not only did they sell the house quickly and for a fantastic sale price, they arranged for all the work that needed to be done prior to the listing. Due to the age of the house, we hit a lot of bumps in the road. They kept me calm and never lost their focus of getting it sold quickly. They are a great team. I was so lucky to have them on my side. I couldn't recommend more! read more

My sisters and I inherited a SF duplex with tenants; when it was time to sell, we were fortunate to find Jennifer & Carren of Legacy through our property management company. One apartment was in poor condition, to simplify we expected to sell the duplex "as is". Legacy encouraged us to update before listing, offering a free loan to complete the work if needed. They were absolutely right, the update costs were recouped many times over in the selling price and we witnessed the property brought up to it's beautiful potential. Jennifer & Carren know their business well, their calendar of tasks was accomplished as planned, they hired and managing the crew, provided videos as the update was underway, answered our many questions quickly and guided us through the maze of San Francisco tenant laws, all with patience and professionalism. Working with Jennifer & Carren was a pleasure, I confidently recommend them!! read more

OMG, These professional women are the best! We'd been in contact with them for the right time to sell an investment property with "protected tenants" and held by 4 different family members. It also needed lots of work. They gave us their opinion being respectful that it was our decision to make with regards to selling and doing repairs/updates. We finally decided to list the property and they not only found the contractors to do the work, but they managed the work for us. Their communication was great and they seemed to always be available. They were patient, knowledgeable and used different marketing venues. The property sold quickly with no surprises along the way. I highly recommend if you are looking for someone to list your property or for someone to find your next home they are the team you want. read more

I've used Jennifer and Carren to purchase my house 9 years ago. I've also sold a condo thru them and most recently purchased a condo thru them. All in the San Francisco area. I feel that that not only so they listen to what you want but they also get to know what you would like or dislike . They are extremely knowledgeable and compliment each other in both showings as well as when you make offers, reading contracts and recommending outside loan officers etc. they walk you thru the contract process. And explain everything Fully recommend them. Love them. Thank you for helping me not only find my house but also a rental condo. read more

I've known these ladies for over 20 years and I still feel I had the very best. They provided personable service and were attentive to my needs. My transition was a bit complicated and they guided me through every step. Thank you for helping me reach my goals! Love you guys!! read more

I only have wonderful things to say about Jennifer and Carren. My fiance and I just purchased our first home in San Francisco. Jennifer was referred to us by a friend and was simply fantastic. Not only was she extremely knowledgeable, she was also very friendly and sweet to work with. She knew the area we bought in and was always ready to answer questions that we had. If she didn't know, she found out. Along with Carren, they were always on our side and let me tell you that that was very comforting when it came to navigating through the home-buying process. We now have a home in SF that we love and it would be great to work with them again in the future. read more

I had a wonderful experience with Carren and Jennifer! They sold my SF Condo for a great price in October 2022 and helped me transition smoothly to my new life in Healdsburg! Their professionalism is endless from always picking up the phone to making that one last call to check an important detail. This was my best realtor experience and I high recommend them. read more

Jennifer and Carren are indeed a phenomenal dynamic duo! They took the time to get to know us and what we wanted as clients aiming to sell our home. They were extremely knowledgeable of the market and advised us on a highly successful strategy to get much more than we expected for our home. They knew how best to make improvements and prepare our house, they managed the process thoroughly, and were deft in negotiating the sale of the home with potential buyers. We highly recommend them to anyone looking for a full service and gratifying experience. read more

Jennifer and Carren have been our agents over the past 6 years, helping us reach our real estate milestones with great success! They are a great team, and have all the qualities you are looking for in an agent: they are extremely knowledgeable about the local SF market, have a great network of connections through the city as they have been working here for many years, and are extremely responsive and available! They are tough negotiators while holding themselves to high ethical standards. But more than that, they are just nice and enthusiastic people! Thank you again Jennifer and Carren! read more

Jennifer and Carren miraculously helped us sell our San Francisco starter home despite somewhat of a dip in the market at the time. We believe that their incredible advocacy and staging work helped to give our property a competitive advantage over comparable ones nearby that languished on the market or even had to be removed from the market for an attempt to sell later. They're super friendly and responsive, never judgmental and will be your advocates at every step of the way. Love their no-b.s. attitude and sense of humor! Although we were always 3-5 years behind the curve in being able to afford a home large enough for our family, for several years the Shagleys helped us look at "almost-right" properties as we struggled to stretch and sacrifice every last penny everything in order to stay in S.F. We never felt embarrassed that we couldn't pay 30% down or cash for a property. In another miracle, the Shagleys also helped our non-millionaire friends find their dream home and secure the financing that enabled them to stay in S.F. for the long term. Alas, that stroke of luck+preparation was not possible for us; our family expanded while the market became even more savage for the so-called middle class in the city, so we moved away. If we ever return to S.F., we'll be calling Jennifer and Carren again. read more

As first-time homebuyers, Jennifer and Carren were wonderful in guiding us through the process in finding our special home. They make a wonderful team that is very engaged during and after the process, and it was clear that they wanted us to find the right home. Jennifer is very detailed-oriented and responsive, always making time for calls with us and timely reviews of disclosures; her background as an attorney gave us a lot of comfort in reviewing the many disclosures. Carren provides decades of wisdom in the SF market (in addition to Jennifer's), and provides the "real real" advice and perspective on both real estate and our lives as we navigated a very large investment. Jennifer and Carren were recommended to us, and we recommend them to everyone. Three specific examples that made a huge difference: (1) Jennifer discovered during physical inspections at a home where we were under contract that the seller had misrepresented the legal living space. She pulled the job card and was able to provide this important perspective that resulted in us pulling out from the sale. (2) During physical inspections of the home that we purchased with Jennifer and Carren's help in Noe Valley, they were able to negotiate five figures off our offer price, when the seller was initially unwilling to engage. I don't know how they did it, but are we glad. (3) Before we closed on this home, Carren and Jennifer were therapists of sorts in helping us navigate through our cold feet. Their dual perspectives were refreshing and helpful. Our home is the perfect place for us and our little dog, and as Jennifer said, she thinks everyone finds their perfect home. We certainly did and are so thankful to have had Jennifer and Carren on our team. read more

The Shagley Team have been my go-to and recommended realtors in San Francisco for the past five years. Jennifer, Carren and Earl are each knowledgable, professional and fun. I trust them to help me be best-informed to make sound decisions on SF investments. I first met Carren and Jennifer in 2010 when I started looking for a place to call home in San Francisco. They were patient with my first-time homebuyer questions and got me smart on the market and buyer roles/responsibilities. I appreciated their willingness to work to help me get the perfect place to invest in. Through the years, they've kept in touch. They are also well-connected to gardeners, stagers, inspectors, and escrow and loan officers as fellow Yelper Susan L. has mentioned. I have always felt that my best interests were protected. Most recently this year I reached back out to the Shagley Team to seek their support. They were as friendly and easy to work with as ever, remembering my need to understand the process especially as a first time seller. We got through the process efficiently and smoothly, which is a tribute to their understanding of each of the components of the buying and selling processes. We even ended with a selfie and boba tea conversation! Thank you Carren, Jennifer and Earl. Look forward to working with the Shagley Team again someday. read more

Legacy Real Estate - Sold! by the Shagley Team. - Real Estate Agents Near Me - San Francisco, California

Jennifer and Carren were absolutely AMAZING! They are very knowledgeable and took care of everything little detail! They set the bar high and I would highly recommend them for your real estate needs. read more

Jennifer and Carren helped us through the entire process of buying our first house. They couldn't have been more patient and helpful as they walked us through each step. We are so grateful for all they taught us and the support they provided. I can't recommend working with them enough! read more

Excellent work by Jennifer & Carren selling our home in San Francisco. Both were professional and as soon as the we signed the contract with them, they got everything ready quickly and took on the full responsibility of handling the property, including keep the place spic and span. They communicate well and provide updates, as needed. Plus they were good with listening to our ideas and concerns, as well. Plus they knew the San Francisco real estate market inside out, which comes from their long experience working in San Francisco real estate market. Will surely use their services, again; as needed - as they provided above A+ job. Thank you. read more

Jennifer and Carren were essential partners in finding our ideal home in San Francisco. Their deep knowledge of San Francisco neighborhoods and home architecture and quality were invaluable in the decision making process for myself and my wife. They really looked out of us during the home buying process and cared that we found a high quality house that was just right for us. Thanks to them our first offer was accepted and the buying process was very smooth and pleasant. read more

Jennifer and Carren helped us buy our first home and we couldn't have been happier working with them. Buying a home in a competitive market like the Bay Area can be a stressful process, but Jennifer and Carren made it enjoyable. Not only were they an invaluable resource in assessing the value of every home we toured, teaching us about home features, foundations, permits, and upgrades, they were also a joy to spend our weekends with while we searched for a home. We really looked forward to every house we would get to tour with them. They respected our budget, acknowledged our wants and needs, and didn't push us to put offers on homes that didn't fit our vision. They also provided honest feedback on the homes we toured, making sure we were making a good investment. They were reassuring and comforting when we were outbid on houses we liked, as well as an informative resource when we looked at homes that required lots of work. They had extensive knowledge of every neighborhood that we toured (of which there were several) and have also remained in touch to help us with any questions we had after buying our new home. We could not be more pleased with our decision to work with Jennifer and Carren, and cannot recommend them highly enough. read more

Jennifer and Carren are an amazing team! Selling a home during the pandemic seemed almost impossible, but they helped us navigate through the sale process successfully! They are very responsive to all our questions, giving thoughtful insight where appropriate, and respected our desires with how we wanted to have the home staged. They made sure that both they and those who viewed our home took the appropriate measures (masks!) and made sure everything was off and locked before leaving the premises after each viewing. I could not ask for a more friendly, professional duo to help us. read more

Experienced, patient, cheerful and considerate are words that come to mind when thinking of Jennifer and Carren whom we worked with to buy our first home in Bernal Heights this year. They made our search in competitive neighborhoods and during Covid as stress free as possible! Their knowledge of every street corner, technical detail in the disclosures, and years of experience in the area helped find the right house for us. Also, the duo did all in their power to help us evaluate properties, by quickly responding to our emails, door knocking neighbors to ask about our concerns, connecting with the selling agents and booking multiple showings. They are a great team and would recommend them to anyone looking for professionalism and fun in finding your home :) read more

This review is late in coming. The recent purchase of my new home is actually the third time Jennifer and Carren have worked their magic. It if wasn't for them I would not be moving into my fabulous new home. They are organized, meticulous, knowledgeable, and seemingly work pretty much 24/7. There has yet to be a question they could not answer. Honest, direct, kind, thoughtful, considerate, amusing, generous, diligent, hard-working, and sincere are just a few adjectives I would use to describe them. I recommend them without hesitation and to all. read more

Jennifer and Carren were our realtors from the beginning of the process in preparing our house for staging, showing it, and walking us through the offer process all the way through helping us make bids to get our new home. We could not be more thrilled and happy with the experience that we had with them. They are amazing, thoughtful, caring, and understanding. I highly recommend this team; whether you're buying, selling, or both, as we were, you will be in great hands. I can't imagine going through this process without wonderful realtors like Carren and Jenifer read more

Jennifer and Carren came highly recommended to us and we are so glad that they were available to guide us through the purchase of our first home. We liked their system for helping us to understand the nuts and bolts of the home-buying process and we learned a lot from them about how to evaluate a home. When we wanted to move quickly to make an offer, they were always available to help us move the process forward. As questions arose about properties, they either had answers or were able to provide useful information about how we could find answers. Their attention to detail helped us to avoid potential pitfalls and we felt they were always looking out for us. read more

We used Carren & Jennifer to buy our first home...and then 10+ years later (recently) to sell it and to buy our new house. They're amazing! They were insanely patient and nurturing during 2 false starts for moving, wanting us to feel comfortable when we made the jump. They're consummate professionals, walking us through every step. Awesome attention to detail, constantly educating us along the way, we always felt like they had our back. They're knowledge of the market, of the neighborhoods, and of what to look for and be careful of is unmatched. Plus, they're just two bundles of laughter and lightheartedness along the way. Can't recommend them enough! We'll use them again if we move (fingers crossed not for a while). read more

Huge props for these ladies - especially for a TIC! We asked our friends to recommend a realtor, and of all the reco's we interviewed, Jen and Carren were far and away the most knowledgeable, straightforward and fun. That was two years ago, and then we decided not to buy a place (in hindsight, good decision given the market!) Fast forward to August 2009, walking down the street one day, popped into an open house to be nosy, fell in-love with the place, decided to make an offer. I called Jen and Carren to ask if they'd help us write up an offer. I told them we'd already found the place and it would be simple... or so I thought. It was a TIC, and they're always tricky, and this one was especially tough. The seller had lined up financing, but Jen and Carren found a loan for 0.5% less! (All the TIC partners appreciated that). Still, it took a long time for the financing to come together, and Jen and Carren were great through the whole process, coming up with lots of great ideas and workarounds, keeping everyone sane and focused. They're really good smart, decent folks, always always a pleasure to deal with. Great follow-through on every detail. (And there are a lot of details in this business). They know their stuff inside-and-out, especially for TICs. And most importantly for us, they're genuine. How many times have you dealt with a realtor who made your skin crawl with their fake smiles and obvious insincerity. And you'd trust them to help you through the largest investment of your life? Do yourself a favor, call the Shagley Team. read more

Jennifer and Carren walked me through selling my fixer upper Victorian that I had lived in for 30 years. I first spoke to them while I was still downsizing and planning to move. They won me over right away by making me promise that I would not do any extra cleaning or try to make the house presentable before they came over. They recommended packers and movers and made everything as low stress as they could. They knew how to spiff up the house and got a good price. I heard about them from a friend and I have been recommending them to my friends. I worked with a different company when I bought the house and another when I sold my mom's house. They brought a warmth and sense of humor that helped me get through the process with minimum pain. read more

I had a friend that used the Shagley Team to sell his unit. I knew that he would be very in tune with all the aspects for buying or selling a house, so when he recommended the Shagley's, I knew that they had to be good. They more then met my expectations. Jennifer, Carren and Earl know the area, they know the other realtors, and they know the market. They know what to do, to best show a property and they worked extremely hard every weekend for open houses and every Tuesday for Realtor Tours. The transition from showing to selling to escrow and closing was seamless. I also relied on them for the staging, the minor repairs and painting and the actual moving of my furniture. All of the people they use are honest, trust-worthy and very competent. I rely on whatever they recommend. Besides that, you can tell Jennifer, Carren and Earl really like working together. They laugh and kid and yet are totally professional. I highly recommend the Shagley Team if you are looking for a property or selling a property in San Francisco. They have been the real estate brokers for a number of units in our complex and all the sellers have gotten top dollar. I can't say enough good things about them. read more

I highly recommend the Shagley Team! My wife and I had met with a dozen real-estate agents over the past year and did not meet an agent that even tried to understood our needs, until the Shagley Team. Since this was the first time we purchased a home and did not know anything about the process. We needed lots of guidance. And we were scared and skeptical that we could actually purchase a home. Carren Shagley and Jennifer Burden met with us, helped us figured out what we could afford, showed us many listings within our budget, and finally put us in our dream house, in San Francisco! They are knowledgeable, experienced, responsive and fun! Plus, they are extremely caring and sympathetic with our needs and concerns, especially through the closing process. We will definitely hire them again if we ever decide to sell or buy another home! The Shagley Team rocks! read more

Highly recommend Jennifer and Carren. They made the entire process of selling my SF loft a breeze. They made great improvement suggestions to maximize ROI and helped source vendors to repair and improve the unit. They have a great handle on the market and came up with a pricing strategy to get top dollar. Overall super easy to work with, I felt Jennifer and Carren were always on my side. You will no go wrong working with this team! read more

Jennifer and Carren provided professional and empathetic support throughout our home buying experience. As first time home buyers, their expertise and insights were invaluable, and their light touch (ie no pushing or selling), patience, and advocacy for us to sellers and selling agents guided us to a phenomenal new home. They even drove us to a few houses to see. We cannot recommend them more. read more