Terrible…read more Traumatizing Can I make it zero stars ??? No, the reception was nice ... anyway ... I have had many massages. Some good, some just ok, and some phenomenal!!! That being said. My masseuse took 15 minutes talking ... Patting the same spot on my leg. Breathing heavily, with really bad breathe... At first I thought ... okay, maybe this is gonna be something genius! So out of my comfort zone but ok ... let's give it a try. It was terrible. I asked and paid for deep tissue, I got pats and heavy breathing. And just all around weird. The worst massage I have ever had.

I highly recommend the deep tissue massage, specifically with Rhonda Veal. Her knowledge and skill…read moreset are spectacular! She worked on all my injuries, I got an amazing amount of relief, and she was very kind and pleasant to talk to. Ten stars and someone give her a raise.

Can't wait to go back. I got the 30 min acupressure. She was amazing. Strong pressure to get my…read moreknots out. (I'm an ER nurse and work 12.5 hour shifts actively on my feet so you can imagine) Vibes were really relaxing. Soothing music and lights low. Clean environment.

I really enjoyed the massage and definitely felt the difference in my body afterwards. My back…read morefeels a lot better. Definitely going back. Great job!

Went for my massage this afternoon with Brooke and all I can say is she was absolutely incredible!…read moreHands down the best deep tissue massage I've ever had! My experience was great and the folks welcomed me cordially. Already booked a second appointment. I feel like a new person!

Two words, Ms. Freda!!!! Honey, she took care of me. I had been in so much pain because I work from…read morehome mostly in my bed so I'm leaned over and in terrible angles. She greeted me at the lobby of course, explained everything and begin one of the best Swedish massages I've ever had in my life. The pressure was perfect and she really worked on my knots and trouble areas. Full body (shoulder to toes) and gave me suggestions on how to prevent further pain in my shoulder and back. Interior is always clean and the front desk staff was extremely sweet and helpful. I didn't catch their names but I'm grateful for them. I'll be back for sure. Non pics but I feel so much better today than I have been.

Certainly the most beautiful independently owned spa in (at least) the metroplex!…read more The moment you walk in, you are transported to an aristocratic french haven. Pictures don't do it justice! The attention to detail and decor is astounding, and Brenna is no different. She has truly thought of everything you need for a luxury spa experience. I came in for a facial and now can't wait for my next one.

Brenna is absolutely amazing! She's super knowledgeable, professional, and most importantly,…read morepassionate about what she does -- and the results speak for themselves. After my very first facial with her, my acne reduced significantly and my skin looked so much healthier and more hydrated. I had my second appointment today, and once again, the service was outstanding -- just like the first time. Never a disappointment! Did I mention how gorgeous the facility is? It's iconic, beautifully decorated, spotless, and has the most relaxing vibe. The drainage massages are incredible -- not only do they feel amazing, but I'm already seeing real benefits. I'm so happy with Brenna's services and can't recommend her and Spa Vie en Rose enough!

Zero stars is not an option. I am only reviewing for customer service. Helena truly lacks customer…read moreservice. She requires a deposit which I paid (dumb on my part if I'd read some previous reviews). First appointment she was a no show and then claimed she was at a dallas location. I text and she called me 15 mins later. She mistakenly "double booked" the time. I let it slide because sometimes accidents do happen. Second occasion I had gotten the flu so I rescheduled and finally when it came time to have my appointment she had the same excuse. Just the worst excuse as a business owner. Poor scheduling and time management for a business owner. I requested a refund and I have yet to see my deposit.

I had booked with Heleana initially through a Groupon. She gives a pretty good massage; however,…read moreher customer service skills are truly lacking. On several occasions she canceled on me last minute, and I usually found out by initiating a call a few hours before to re-confirm. After multiple cancellations, I asked for a refund for the remaining balance of the unused portion of my massage package. She agreed, but then she ceased to respond to my text messages. I ultimately had to get refunded by opening a claim with my credit card company. Very disappointing experience.

Omg! My grandma is in LOVE!! Brenda was our esthetician. She is such a lovely person. I appreciate…read moreher so much, she made my grandma so happy. This was my grandma's first facial like this, grandma rates her service a 10/10!! Thank you for everything Brenda you will definitely see us soon! Btw her place was so cute and clean!! We felt so loved and cared for. Thank you so so so much

I had a spur of the moment need after seeing my dry, dull face in the mirror and decided to call…read morefor a facial. They got me in same day! The customer service on the phone to the facial and full treatment itself was superb! The quality of product and quality care was amazing!! The overall vibe put me in zen mode and I left looking renewed and vibrant!

The staff and masseuse are friendly, and I always enjoy my visits to the Mansfield location. We…read morearrived early to ensure a timely check-in and were pleasantly able to enjoy some samples while we waited. The location is consistently nice, quiet, and welcoming, making each visit a relaxing experience.

7+ Years of Loyalty Gone -- Credits Wiped Out Without Warning…read more I have been a loyal Hand & Stone member for over seven years, and I am beyond disappointed with how I was treated. Without any warning, my membership was cancelled, and with it I lost over 20 credits I had accumulated -- many of which were built up during the pandemic when services were limited or unavailable. At no point was I notified that my membership was about to be terminated, nor was I given the opportunity to use my credits, pause my account, or make any kind of arrangement. For seven years, my membership had never once been cancelled. To suddenly terminate it and wipe out credits that were already paid for feels unfair, unethical, and frankly unacceptable. Those credits represent real money -- not a courtesy, not a gift -- and losing them without notice is a slap in the face to long-term, loyal customers. This experience has completely destroyed my trust in this company. Loyalty clearly means nothing here. I would strongly caution anyone considering a membership to read the fine print carefully and not assume your unused credits are safe -- because mine weren't.