The store is not super packed full of items, but there is a decent amount of things to look at…read more They have a nice set up where they are selling furniture and they have it decorated like it would be if you go into a furniture store. The place was clean and the people were very friendly. They had some interesting furniture items so I would definitely go back there once I get a place if I'm looking for something unique.

AS A CUSTOMER: This is not a bad thrift store. They have…read moresome high end furniture, things are well laid out, and clean. AS A CONSIGNOR: If you are planning to sell your items here, READ THIS FIRST. I think I've figured out this places business model. When you sell your items at Michael's, 1) you have to take pictures of the items, 2) they decide if they want to sell the items, 3) then you have to sign a contract, 4) then they will accept the item to sell. THE CONTRACT: The items are for sale at their store for a period of time (I think its like 3 months), then you have 5 days to pick up the items. IF YOU DONT PICK UP YOUR ITEMS, THEY TAKE POSSESSION OF YOUR ITEMS. I do not envy anyone running a thrift store, or consignment shop. This is not an easy business to run, peoples stuff is dirty, peoples stuff doesnt sell, you have to keep track of who gets paid, etc. I get it. I know lawn mower repair shops, automotive service shops, and storage places have similar policies; If you dont pick your stuff up, they take possession and throw it away, or get rid of it, or sell it. This policy is to encourage people to come pick up their sh**. All that being said; what I think Michael's is doing is betting on you not coming to pick your stuff up within that window of time, so they can take possession of your items and sell it without having to pay you your commission. WHAT HAPPENED TO ME: I took two items in to be sold; one sold, one didnt. I called them and told them I would be in next week to pick up the item. She said "thats fine" and didnt say anything about the 5th day window (which I knew about and had remembered from the contract, which is why I called). I came on the 7th day, and she said "oh, sorry, the 5 day window is up. The shop takes possession of the item," which I thought, meant they had thrown my item out. As Im walking out, I see my item in the window. THE ITEM WAS STILL THERE BUT THEY WOULDNT ALLOW ME TO TAKE IT. MY THEORY: So this is what I think they are doing. You give them an item and a price you want to sell it for, and they double the price when they put it on the sales floor; so they are earning 50% of the final sale price if the item sells. The problem is, when 50% is added onto what I want to sell the item for, it bumps the price beyond what most people are willing to purchase the item for (a $150 becomes a $300 dollar bed). After the time passes and the item doesnt sell, they dont inform the consignor that the time is up, 5 days pass and they take possession of the item (per the contract). At this point, they can drop the price down where ever they want the price to be. If you brought in a bed, that was marked at $300 and didnt sell, the second the 5 days pass, and they take possession, they can mark the price of the bed down to $150 (a more reasonable price) and make just as much through the sale as if they sold the item for $300 and had to pay a commission. So I think, they have created a situation where they are "banking" on consignors not being able to make it back to the store within that 5 day time frame, and then repossessing the items, then pricing the item more reasonably and, finally, making their money by cutting out the consignor. It just seems like a simple solution would be for them to send out a reminder email that the deadline is coming up, and the consignor should pick up their item. This store has a good inventory item, I dont think this is too much to ask... or be a little flexible on the 5 day window, instead of strong-arming people out of their items. I would love to see a break-down of how many items they are actually selling when the consignor is involved compared to how many items are sold after the items have been repossessed. My guess is, the majority of the items in the store have been repossessed from a consignor, and the majority of the revenue earned by this shop is from items they have repossessed. And if that is the case, all the complaints about the employees treating the customers like thieves would make sense; the employees are probably watching to see that the consignors do not come to take back their items. CONCLUSION: There is no way I would sell with this store again, especially items of a higher value. It is much easier to sell through Facebook Marketplace on my own, than deal with this place. If you are planning to sell large amount of items, or expensive items, I would recommend steering clear of this place. If you do not come back within the 5 day window, they will take possession of your items and resell them. Sell on FB Marketplace, or The Shopper. If you dont care about your items, and you are selling large quantities of things that you dont plan to pick up after the sale, ok, I could see that.

It may be hit or miss here depending on what you're looking for. On this trip I did find a fiesta…read morewear a mug that I purchased. The prices here are slightly higher than some of the other resale shops. Like any resale or thrift shop the merchandise is always revolving so it helps to go more often to see what they got in. The store seems to be divided in a few different areas. One area is a thrift store area and there are other areas that are consignment areas. The consignment areas may have new items, vintage items, or collectible thrift items.

Today, I stopped here and found some cool items. They have everything! Furniture, clothes, photos,…read more dishware, glasses, books, dvds, holiday items, jewelry, dog items, office items, jans, popcorn, and candy. The deal of the day was 25% off anything that has metal (furniture, silverware, jewelry, etc). I got two dvds and a dod figure. What's really cool about this place is that it helps the shelter/animals in need. I'll definitely be back soon!

Loved this little place! We were in the area for a trip to a nearby apple orchard and wanted to…read morecheck out the area. Did a yelp search for this place sincewe love thrift shops and vintage finds. Found quite a few gems here for my home decor. The prices were very reasonable in comparison to many of the vintage/antique stores in general. I live about an hour away from here but I will come back to see what new stuff they have! The staff was very friendly, knowledgeable, and helpful as well. If you are looking for vintage gems at reasonable prices, they are definitely worth checking out.

Cute little place! Upstairs has sports memorabilia…read more.. There's a corner of children's clothing: Beautiful Communion dresses and little suits! I found a beautiful vase for a shower gift.

Mostly clothing here. Smells like a thrift store. Prices seem to be high compared to other thrift…read morestores. Big selection of books. Been here a few times and have not found any treasures yet. Employees are quiet and only talk when spoken to.

The old register lady with the oxygen tubes in her nose came across as rude, with a disgusting…read moreattitude. That's the vibe, I got from most of the register people here. They're just mean, disgusting, and arrogant for no reason. Just because Goodwill sells crappy, shitty, and dirty products doesn't mean your employees have to be shitty, ugly people. This store needs a culture change and it starts by getting rid of negative people like her. Good customer service comes before anything. If you're sick of working there, get the f**go out. Don't treat your customers like sh**.

OMG I just went this resale storeto it was very nice cute but this lady who was the owner was lile…read morethe other side is expensive side. I said okay no problem I was in the dressing room going to try on this dress she said oh no please don't try it on your two big like me which I am not big I am busty and she said I was going to put it online and sell it for a lot of money....... she was very rude and quote stated no I do not want you try the Dress because the seams are going to bust open I was very hurt I don't know if it was because I was Hispanic but she assumed I couldn't afford it I do not recommend people to go there she is supporting cancer and that's great but there's no need for her attitude like that she could have came at me nicer. And discriminating somebody on their size and judging a person's economic status based on their looks its not cool.

OMG I love this place! I went in and met the nicest lady…read more Nan the owner showed and suggested some great pieces. She has beautiful jewelry, and lots of vintage items. I also found out she donates to cancer charities. If your in the area definitely stop by. I will be back!!

There were a lot of people working at this store for it to be so poorly organized. The selection is…read moreterrible, and many of the shelves are bare. Which is definitely not the employees fault but I feel like Goodwill has just abandoned the store. It could so easily be full of merchandise by what I've seen at the Goodwill bins. Also, as with every Goodwill these days it was ridiculously overpriced for example, please observe these seven dollar leggings.

Not sure if this store is even worth the drive because first of all they never have good things but…read moreeven when I wanna go, they don't let you use your Illinois Goodwill card because she says that's for Illinois but the address is 3679 Ridge Rd. Lansing, IL. It makes absolutely no sense at all and they need to just make the store more. I don't know better it's just it's not a good Goodwill. They need to like make it better. I don't know how the customer service or something.

I saw a sofa I liked for sale. I enquired about the cost and delivery to my home, and they stated…read moreit was against company policy to deliver. I asked if I donated my perfect sofa if they would delivery my purchase. The Manager said no. They would come and pick-up my donated sofa; but they refused to deliver new sofa. I am in my eighties with no way to lift sofa or transportation to haul sofa. That delivery was against company policy. They are only interested in money, not helping seniors. Please be careful when buying in this store.

WONDERFUL PLACE !! Great items, Great prices, Great staff. Bought many diff items from Crystal to…read moreporcelain dinnerware. Highly recommended.

I traveled far to visit this store before the hours listed to closed. Once I arrive they informed…read moreus that they''re closed before time telling me that they have other locations due to rise in online shopping . I simply told the owner that their web stated 4pm for closing not 3pm!!! If your a business owner and a new customer is inquiring to shop at your establishment and your web states info that the person looked up is accurate and it's not it's their fault!!!

This is one of my favorite antique stores to shop at. If the seasonal front window display doesnt…read morepull you into the store than I do not know what to tell you. But as soon as you walk in you feel like you have gone back in time and have seen all of the toys, clothes and other nick nacks from your childhood. They have everthing that you can think of. And if you cannot find what you are looking for, give the owner Karen a heads up and she will pull from her massive inventory. I have found many treasures here and I will be looking forward to finding more on my next visit. I highly recommend this store.