I had been using this location for my oil changes and small repairs for years. Service supervisor…read morewas very good and trustworthy. New supervisor started. Took my 18 year old car in for a scheduled LOF. I informed him that there's an issue with my oil pan drain plug, and it may need a little more TLC than normal. (The old supervisor knew about it, and it was never an issue). Now my car needs $3500 worth of undercarriage repairs before they can do the oil change?!? But I've been approved for $3000 through some customer care program...no thank you. I took my car elsewhere and had the LOF done with no problems. I WON'T ever be going back there again. Ladies, be warned. I thought this type of crap went out in the 80's. I understand the upsell attempt, but come on, FFS. Nice try.

Been here before but ownership or manager change said what happen the last people were no good and…read morehe's honest . I needed some front end work and brakes he told me it's going to cost $1700 took it some place else for $550. Get a second opinion than trust him .

Was in for an oil change 4-5 months ago. Turns out the aftermarket oil filter and gasket they…read moreinstalled on my 22 Chevy Traverse, had created an oil leak. My driveway is completely stained up with oil leaks, and my vehicle is at raceway Chevy today, for another oem filter, and oil change. So instead of your technician's doing their job the right away. I'm spending money to fix your mistake.

DO NOT GO HERE!!! Do not trust them even with an oil change! 6 days after an oil change with them…read moremy car completely shut down while my wife with my 2 year old in the car. After calling a mobile mechanic and having looks at my engine. There was oil all over my engine, transmission and other things it is not suppose to. When pulling the dip stick out the engine was dry. The mobile mechanic cleaned my whole engine and transmission off removing the oil. He also completed a step by step oil change showing me the old o ring that was not changed. This O ring comes with the filter and is supposed to be changed every oil. My O ring was not only old but was damaged in the oil change process. The manager and customer service has yet to get back to me about anything! I have not received the money for the mobile mechanic. I have talked to the customer service and they told me there was nothing that they could do but I would receive a call to go over my case within THREE days! It is now over a week later. I have received no call, no money back, not even a number to call with the issues my engine is having! No rental, the store manager Harry couldn't even give me an apology and has been avoiding my calls each and now blocked my number. I have not seen or heard anything from their customer service department and this is ridiculous!!!! I have pictures at video that my lawyer will be receiving.

I've been taking my vehicles to Stefko Svc Center for probably about eight or nine years. I've had…read morea couple cars in that time and Charlie and his team are always great to work with. I'm grateful to the Stefko Svc Center for always treating me fairly; I've never once had the impression that I was being over-sold on something I didn't need or was being given an inflated price for any kind of maintenance. Charlie will go into detail with you as much as you'd like, regarding your vehicle's current status, next steps, things to look out for in the future, etc. Anywhere I've moved in the past, I've always just tried to find what seemed like the most reputable garage in the area. But if I move away from this side of Bethlehem, unless it's to California or somewhere far away like that, I'll still bring my car to Charlie. He is the very best.

Helpful! Always super nice and fantastic service, even for the smallest issue. Great value & they…read moreknow what they are doing!

I believe in calling out the good, the bad, and--on rare occasions--the truly exceptional. Austin's…read moreAuto Service falls firmly into that last category. I brought my vehicle in for a state inspection and oil change, and from the moment I walked in, the place stood out. It was clean, organized, and professional--easily the most impressive auto service shop I've seen in my 60 years. They kept me informed every step of the way. As someone new to Pennsylvania, I especially appreciated how clearly they explained the process and what I needed to do. Everyone I interacted with was pleasant, polite, and respectful. By early afternoon, everything was done--on time, exactly as requested, and exactly as promised. I wouldn't hesitate to bring any vehicle I own to Austin's on Broad Street

Jesus came and picked me up with my car that died. He was professional and fast and I immediately…read morefelt safer. I highly recommend this service- ask for Jesus!

Terrible experience, rude staff, oversell services - will never visit this Allentown Valvoline…read morefacility on Airport Road and suggest others to avoid this particular store as well.

Dominick did a great job! The customer service is always on…read morepoint, they have no problem answering any questions and going above and beyond for solutions.

Another flawless experience at Mavis . Clean, tv, service desk updated me regularly, and service…read moretechnician was great I have met him before as I was getting some air at this location and he came out and did the air for me, even though it was one of the top 5 coldest mornings in January! I've been coming here forever for tire service and other maintenance items. If you have a chance to get there, it's worth your time Great job Team Mavis!

So while my past experience with this business still makes me question some of their ability, the…read morestore did do amazing helping my husband during an emergency this past weekend. He was driving his car (Kia) when it suddenly exploded with smoke coming out the front of it. Luckily he was able to turn off into a parking lot, which happens to be where this Mavis is located. The techs rushed out to assist my husband with the smoke covered car and even took it back for a quick check to see what happened. He had no intent to leave it there but these guys helped out and alerted us to a hole that got blown out the bottom of it when the explosion happened. Even though they said they couldn't fix it they concluded it was due to the oils burning too fast and allowed us to keep the car overnight in their lot until we could get it towed to the Kia dealership the following day. So while I'm jaded by my experience with this place, thank you so much for helping my husband out during a time of emergency.

I had a 3:00 PM appointment for a Pennsylvania state inspection and arrived early at 2:50 PM…read more Check-in was straightforward and professional. What followed was a nearly three-hour wait with no meaningful communication. I understand that Pennsylvania inspections can take 30-90 minutes depending on workload. However, I received no proactive updates as 3:30, 4:00, and 4:30 passed. The only communication I received was an automated text stating my vehicle would be ready at 5:00 PM. That time passed as well. My vehicle was finally ready at 5:48 PM -- almost three hours after arriving for a scheduled appointment. At no point did anyone explain the delay, provide a revised time estimate, or offer even a simple apology. Delays can happen in any service environment. The issue here was not the delay itself, but the complete lack of communication and basic customer care. Appointments should have meaning. If the shop was running significantly behind schedule, setting expectations or providing updates would have made a substantial difference. I hope management reviews their scheduling and communication practices so future customers are treated with greater professionalism and respect for their time.

Love this place!! Staff is very knowledgeable and helpful! They were recommended to me and their…read moreservice did not disappoint!

This was my first time going somewhere other than my dealership for an oil change, and I am so glad…read moreI tried 5 Minute Oil Change! The whole team was fantastic, especially Jared and Jacklyn, who went above and beyond. I bought my truck new in 2022 and have always kept up with maintenance at the Chevy dealership--yet somehow, my original air filter was never replaced. Jacklyn caught it immediately, showed me, and I was honestly horrified knowing my daughter has severe asthma and had been breathing through that old filter. They swapped it out on the spot and explained everything so clearly. From start to finish, I was in and out in under 7 minutes and that even included me chatting with Jared and Jacklyn during the add-on filter change. They even greeted me with an ice-cold bottle of water, which was such a thoughtful touch. Fast, knowledgeable, friendly, and thorough. 10/10 experience. I won't hesitate to come back here again!

Waited outside for 25 minutes. Finally An employee can out and refused service. Will Never go backread more