Well planned and professional team here. This is the second one I had planned and paid for over…read morethe years. They are reasonable in costs and I would use them again without question.

My Father-in-Law had his services here a few days ago and our family was beyond impressed and…read morecomforted by the staff. The doormen were so kind and professional, the funeral director was there every step of the way and made things so much easier.

A member of our family had passed recently and we had scheduled a funeral as well as a cremation…read morefor her. However, on the day of the funeral and cremation, we were notified by the company (at the crematorium) that they cannot proceed with the cremation because the proper paperwork as not received by the funeral home. Connie was the person placed in charge of processing our funeral as well as the paperwork. When we called Connie to ask what was happening, we were clearly in distress and Connie had raised her voice at us telling us she did not appreciate our tone. If a delay happened in your service for a member of your family, wouldn't you be distressed? Connie is an unfit candidate who can't handle frustrating situations. We are in further distress especially after how the funeral home and Connie had handled their jobs. There are so many other places to hold a funeral service, this is not even one you should consider.

David Malo and his team were nothing but super supportive and responsive with every detail. With…read moreeach decision, we were guided with utmost professionalism while offered experienced recommendations. We changed a few details along the way but at every curve they were responsive and quickly confirmed back. Thanks to him and his team, our family could grieve stress free. God forbid but whenever we experience another loss, we will turn to Russell-Pica.

Thank you to everyone at Ashley Drolette funeral home. Everyone there is professional,…read morecompassionate, and personable. We felt like part of their family, and they were there with us every step of the way. Communication was great and they provide a lot of attention to detail, which is very important during a loss of a loved one. We had a beautiful service for my mother-in-law. Thanks again

I can't give any stars for this business over priced and definitely sleazy in time of grief! Many…read morefalse stem ends were made as to what was allowed as far as cremation prior to Catholic funeral service. We will never use this company again they should be investigated by AG's office.

There are simply no words that could ever fully express our family's gratitude for Lilly Darling…read more Over the past few months, our family experienced the unimaginable, we lost two loved ones, one in April and another in June. To have to walk through that kind of heartbreak twice in such a short period of time is something no family ever expects. Through it all, Lilly became so much more than a funeral director. She became a source of comfort, strength, guidance, and genuine love during the darkest moments of our lives. From the very first meeting, Lilly treated our family as if we were her own. She carried us through every step of the process with incredible kindness, compassion, patience, and grace. Every detail was handled with such care and professionalism that we never had to worry about whether something had been overlooked. She anticipated our needs before we even knew what to ask, offered thoughtful advice when we felt lost, and communicated with us every step of the way. In the middle of overwhelming grief, she gave us peace of mind. What touched us most and something our family will never forget is that Lilly was actually on vacation during one of our funerals. Most people would have understandably stepped away, but not Lilly. She made sure she was there for us anyway. That speaks volumes about the kind of person she is. She didn't see us as just another family she was helping, she genuinely cared. Knowing that she chose to be there for us, despite being on her own personal time, meant more than words can express. It made us feel seen, supported, and deeply cared for during one of the hardest days of our lives. Lilly has a rare gift. She combines extraordinary professionalism with an even more extraordinary heart. She showed our loved ones the dignity and respect they deserved and showed our family endless compassion at a time when we could barely function. She cried with us, encouraged us, celebrated the lives of our loved ones with us, and somehow made an impossible process feel a little less heavy. By the end of these past few months, Lilly no longer felt like someone we met through tragedy she truly felt like part of our family. We will always remember her kindness, generosity, unwavering support, attention to detail, and the love she poured into helping us honor the people we lost. From the bottom of our hearts, thank you, Lilly. We will never forget everything you did for us. Cartwright Funeral Home is incredibly fortunate to have someone as exceptional as you. Anyone who has Lilly by their side during one of life's most difficult moments will be receiving the very best care imaginable.

TOur experience with Cartwright Funeral Home was disappointing from start to finish. We dealt with…read moreunprofessional and insensitive comments from staff, poorly printed prayer cards with blurry text, a lack of accountability when concerns were raised, and mistakes during the funeral service itself. Although the funeral home eventually agreed to refund and reprint the prayer cards, the overall lack of compassion, communication, and attention to detail made an already difficult time much harder. Based on our experience, I would not recommend Cartwright Funeral Home.

5 stars! Family owned and operate since 1959. Superior service and care with dignity and loyalty.read more

My brother and I loss our mother and chose to go with MacDonald funeral home. They were kind,…read morepatient , caring and overall handled everything excellent! Steve MacDonald handled everything great! Steve really made us feel comfortable and at ease during this difficult time for us. Sandy was also lovely! She did great job on the slide show for our family and friends to see and was on top of communicating and answering any questions we had. Our mom looked great and we know she was handled with care. I would recommend MacDonald Funeral Home to everyone.

Had an aunt and a parents wake here and they both looked terrible in their caskets. They just blew…read moremy aunt's hair straight back and did the same to my father. We gave them pictures of how they looked in life but they obviously never looked at them. When I complained about the condition of my father they came back with vaseline and a comb. I'm still very upset about this several months later. They also didn't fit my father's suit jacket correctly. It was all bunched up. Never again will I go here if I can help it.

Jed and his staff were amazing through this experience. We started with Bill who walked us through…read moreall the paperwork and explained each step. We were hesitant at first because it was a Vietnamese wake and funeral. But Jed and his staff were willing to learn and accommodate us and all our needs. We called often for one thing or another and no one ever was annoyed by our calls or requests. Jed and his staff were attentive, professional, and very sensitive throughout the whole process. It is apparent that Jed and his family have been doing this for a very long time. We are grateful for the open mindedness and attention to detail we received. We look forward to working with Dolan again.

Thank you Mark Chapman and staff! The service you provided was beyond expectations! This was a most…read moredifficult time for my family with the passing of my mom, however you and Meagan, Amanda and John were so very kind and attentive! You are so patient, understanding, and guided our family through this emotional process. Your staff did a beautiful preparation of my mom. Thank you for all your hard work. Beth Champagne I definitely would recommend your service!

My mother prepaid funeral expenses for my father about a year before he passed. Picking out the…read morecasket, stone and other service options in advance help so much when going through the emotions of a loved one passing. After my dad passed Rob and his staff were fantastic handling all the details and coordinating burial, stone engraving, minister, music etc. The service was absolutely beautiful and some of my dads personal items. They did a great job preparing my Dad. Loved how we could easily upload photos that were streamed professionally across a screen in the back. They made the entire experience so much easier especially for my mom despite the emotional toll we had saying goodbye to our loved one. Highly recommended.

If you want your loved ones taken care of after they pass away then stay away from this funeral…read morehome! My MIL passed away on a Sunday. We met with Bill from the Kingston location Monday morning. We went over all the costs and details. For a one day 4 hour wake and a meet at the cemetery funeral it was over $9000 without including casket, vault, or anything like that. When we were there Monday morning Bill said my MIL was already embalmed. We had the services on Saturday so 6 days from the date she passed. On the morning of the wake Bill calls me and tells me that my MIL does not look good and she has significant blisters on her face and we should do a closed casket (not my MIL wishes)! Now an embalmed body properly done should not show signs of blistering by day 6. Bill stated he would talk to the owner about getting the embalming fee reimbursed. So the following Tuesday I sent an email to the owners and never got a response. I waited a week and contacted Bill. He stated that the office would give me a call. 5 more days go by with no call. Finally I threaten them with contacting the state and after 2 more phone calls to the answering service someone calls me back and states a refund will be going out in the mail. A whole $690 back from over $9000 given to them for this egregious mishap. $90 of that was because we paid for a hair stylist to come in and do her hair. Also the day of the wake the doorman kept asking the 18-22 year old females "what's the password" before he would open the door for them. Like way to be creepy! Needless to say, we got some money back for their mistake but it doesn't negate the fact that family feels like they never had a real chance to say goodbye. Also never a response from ownership of the funeral home or an apology in any way! I would stay far away from this place!

We required funeral services for my mother recently and we used Shepherd Funeral Home…read more I have to say they were professional and caring. Every step of the way I was kept well informed and we were able to have the most wonderful services for her, just as she wanted and just as we wanted. We found the staff and funeral director to be available helpful and answered all of our questions that we had. If you have never gone through a loss and the stresses of losing someone they go above and beyond explaining things and walking us through the whole process. Thank you Shepherd Funeral Home