We live full time on the road and so we have a lot of experience with RV parks all across Texas. So I want to be completely honest with this review as I am with all of my reviews for better or worse.
This park is fine. It's clean, the facilities are new, the pool is fantastic, and it's quiet. However, there are a few issues that may not be issues to everyone:
1. I called a week in advance and reserved a site. I told the woman (Mary...there are two here so I don't know which one) that I really wanted a nice site as we would be in the area for months and I have two children so extra space is always nice. She proceeded to ask me if my husbands employer was paying for the site. I said yes. She told me that she had "just the perfect site" for me that was going to be on the end of a row with an extra large pad with room for two cars and a patio. For $725 a month. A little steep for the middle of nowhere which is where this place is. But, I said okay and gave her a deposit.
I called the day we were heading in and she had no idea who I was and then said the wrong site number. I said "no you said site 29" and she says "oh yeah but another family is there...we don't reserve sites.".....I gave a $100 deposit! Too bad, she says, we are in site 30 instead. But great news! It's only $600 a month.
What choice did I have we were on the road already and tired.
We get there and the site we were promised originally is empty. I say "hey I thought that site was taken?" She says "oh it is...it's reserved for some folks coming in..." but I thought you said you don't reserve sites?
And it's pretty sad that the site that we DID end up with for $125 less was exactly next to the expensive site.
Not a great start. I don't like being manipulated or lied to and I don't like incompetence.
Did I mention this park is 80 percent empty?
2. The next morning I went to the office to pay her and she charged me a second deposit. I said "ummm you double charged my deposit" oh, that other deposit was tied to that first site you wanted oops. I'll just take it off next months rent. Well, how very cavalier of her to take my money and then decide to keep it. But, as she kept referring to, our company was paying the bill so I guess she assumed it doesn't matter. Not very professional.
3. Also, this place is 20-30 minutes from civilization so don't plan to buy ice cream at the grocery store if you stay here.
4. The tiny "lake" they have is a mosquito breeder and nothing more.
5. They have coin operated laundry but no coin machine so you have to either drive the 30/40 minutes to a bank for quarters or you can buy them from the front desk....IF the right person is there to give them to you.
And, lastly, and this is the real reason for the three stars:
6. My husbands job called us 12 days after we got to this park and said we had to move closer to Houston so I called the front desk and told them....
She says of course we won't get a refund on any of our month's rent of $600. I say "well you have an extra $100 of my money and the $100 deposit on this site what about that?"
"Oh we will see what your electric is and I'll get back to you with what I'm going to refund you"
That extra $100 does not belong to them at all they stole it! Why do I have to wait until they are ready to give it back?
Not to mention it's pretty cheap to get $600 for a months stay, but be able to rent out the site again after 12 days and yet STILL also charge the tiny amount of electric used. But that's just me. They obviously need the money out here since the park is empty. But, as previously stated, she was really hooked on the idea that his company was paying so maybe they figured they were ripping off a corporation.
And one extra thing: nearly everyone who lives here also works there....it's weird and creepy and they all hang out like a big social click and stare at you awkwardly when you walk around....very odd.
We moved to Houston where the park is professional and awesome. read more