I purchased a custom king sized bed frame and a glass kitchen table, and am incredibly satisfied…read morewith the level of service and quality of products I received. The furniture is very well-made, and I received free delivery, with everything being setup perfectly and the delivery team was professional and swift.

We purchased a sectional from Selene 21 years ago and love it as much today as we did then. I shows…read morevirtually no wear, is cosy, comfortable and gorgeous. They are true masters of great pieces of furniture

I bought a gorgeous cast aluminum patio set over 20 years ago from dot. It's great as rust free…read moregoes, but over time the powder paint coating will flake off if you leave it outdoors...which, unfortunately I did over the years. I suspected you could try to find a vendor to strip and refinish the set, so I decided to stop in at this dot while I was in the area to find out for sure. I was not disappointed by the knowledge and helpfulness of the staff here to answer my question, because she previously worked in such a place and I got the benefit of her previous work experience. Thank you, dot, for hiring people who really have the background for the job. I decided to have fun browsing the store as it's the end of summer and this clearance outlet has plenty to offer. I wound up creating a set of outdoor placemats over 20 years of having the patio set...yeah lol. I had to create a combination of 3 styles to get 8 placemats, but boy was I rewarded when I went to the cash to ring up. 100% recommend checking this franchise out if you're investigating outdoor furniture options. I was 100% happy 20 years ago, and I'm still 100% happy shopping here today.

I had an amazing experience with a purchasing of a kitchen table at 1270 Caledonia road…read more Dhouha was very patient due to the arrangements that I had to make with the person in charge with the container, while in the store, as the table will be shipped overseas. After all, Dhouha was able to apply for a discount, as it was the last table, and it was accepted. I am very happy with this purchase and the professionalism of Dhouha.

Went in a few weeks ago to re-furnish our home. I've dealt with their main brand in Montreal…read moreMadison Corbeil which was always wonderful, it's a shame this site isn't even close to the same standards. We were the only people in the store, made eye contact with 6-7 staff, yet no one greeted us, offered help or even checked in as we did find many pieces we wanted. After an hour we gave up and left only to give another business our sale. The worst part is I told their head office about this dreadful experience and they didn't even reply. Do not shop here if you like be treated like a peasant. Run, don't walk but run away as there are so many businesses that actually want and deserve your hard earned money. It gets one star because you can't leave zero stars

Recently, I purchased four patio chairs, a market umbrella, and an additional section for our…read moreCarter wicker sofa from the DOT location in Vaughan. I would like to express my sincere appreciation to Cindi LeBlanc for her knowledge, professionalism, and support throughout this purchase. There was a potential sizing concern regarding the wicker sofa section; however, Cindi took the initiative to consult with her colleagues to ensure that the additional piece would fit appropriately with our existing furniture. Her attention to detail and commitment to customer satisfaction were greatly appreciated. I have been a satisfied DOT customer for almost three years and continue to have complete confidence in the quality of your products and the level of service provided by your staff. Experiences like this reinforce my decision to return to DOT for future purchases. Please extend my thanks to Cindi for her excellent service. Peter & Judy S.

Their patio cushions are extremely expensive. We replaced all of ours a couple years ago. They…read morelooked great on purchase. Now, a mere two seasons later, after being stored indoors all winter and covered during rain, the fabric rips to the touch. It's ridiculous.... who could imagine paying hundreds for lounge cushion only to have it shred like this in such a short period of time. DO NOT BUY CUSHIONS FROM THIS COMPANY!!!!

I was provided with a service appointment date of June 3, with an expected arrival window between…read more8:00 a.m. and 10:00 a.m. for a Taskrabbit assembler named Abby to complete the assembly of my IKEA furniture. When Abby did not arrive within the scheduled timeframe, I contacted him directly and was given information that conflicted with the appointment details I had received. I then contacted IKEA, through whom the assembly service had been arranged. After navigating multiple automated prompts and speaking with customer service representatives, the assembly was rescheduled for the same day at 3:00 p.m. Unfortunately, 3:00 p.m. came and went without Abby arriving. At approximately 3:30 p.m., attempts to contact him were unsuccessful, as he did not answer his phone. Despite spending the better part of an entire day communicating with IKEA's chatbot, AI support systems, several customer service representatives, Taskrabbit, and the assigned assembler, the task that had been paid for was never completed. While the IKEA customer service representatives I spoke with were courteous and genuinely tried to assist, neither IKEA, Taskrabbit, nor the assigned Tasker were ultimately able to resolve the issue or fulfill the service commitment. To date, I have never received a follow-up explanation from Abby regarding the missed appointment. As a result of this experience, I cannot recommend either IKEA's assembly service or Taskrabbit unless customers are confident they can assemble the furniture themselves or have an alternative arrangement in place. When problems arise, there appears to be a lack of accountability and communication, leaving customers without answers and wasting valuable time. This experience was extremely disappointing and has significantly impacted my confidence in both companies. Going forward, I will be taking my business to other flat-pack furniture retailers and would not recommend Taskrabbit based on my experience.

Cloudy with a chance of meatballs!…read more We visited IKEA on a dreary day, in time for Thursday's 50% off main dish special. We found all types of meatballs. There were the plates of regular Swedish meatballs ($4.50), plant balls or falafel balls ($4), chicken balls or cod balls ($5) plus salmon fillet ($6). Incredibly affordable. Tikka masala with chicken balls was reminiscent of butter chicken although some rice was dry. Cod balls were served with tartar sauce and fries akin to fish n' chips. Then the Swedish meatballs with peas, mash potatoes and lingonberry jam just works in a sweet savoury mix. This meal didn't have to blow our mind, as we could have 3 plates for the price of one elsewhere! This IKEA location is generally a pleasant spot for a visit whether it be to find home furnitures, handy household items or food. It's a standard huge location with aboveground parking, and is situated off of Hwy 7 and Hwy 400. It's generally well-stocked and is packed throughout the day. The selection is still great for everything from kitchenware to lighting to beddings. It's nice to see that IKEA has maintained a budget-friendly selection including items under $5 for folks riding through a tough economic period. Skip it or hit it? Just realized how many people are hitting IKEA for a good meal.

We purchased a $5000+ patio set just over a year ago and already have an issue with it. The product…read morehas a 5 year warranty so we contacted the company to have it services but receive an email from then that simply says "After careful evaluation, this is not covered under warranty." We've been trying for over 3 weeks to get an explanation as to why it is not covered under warranty but there are no response from the company. The product we purchase was of subpar quality and customer service is the worst.

Great service, amazing product and superb selection. Staff and management are delightful to deal…read morewith and delivery was on time, on scheduled date. Thank you so much!!

nother scam by the Bockner Family. For decades now this family and in particular Andrew have been…read morestealing and scamming artists and designers and then leaving a trail of unpaid bills and bankruptcies. They come off as a "Canadian brand" but really it's just either fakes or copies or stolen ideas photocopied art from artists and Chinese made stolen ideas. There is a trail of lawsuits accusations bankruptcies and unpaid bills. Buying furniture and art is expensive but please consider what you're supporting by doing some research.

Lovely outdoor furniture and great staff. We purchased a teak table and chairs and had some minor…read moreproblems so they replaced the whole thing for us in no time and we were very pleased with the service from Wayne and David. Many products are made in Canada too.

Horrible customer service. We purchased a substantial amount of patio furniture and were pleased…read morewith everything but the Kona round coffee table for $499 started to bubble and chip one year later. We sent them photos but because it was sold during their tent sale refunds are not acceptable. We knew this but it does not excuse manufacturing defects. We just wanted a replacement of equal or lesser value but were told they would give us a 40% discount on a new table. A company that cannot honour manufacturing defects should not be in business. We will never purchase anything from them again.

I was initially happy with the furniture selection and the price the store was offering. However,…read morethe customer service after the purchase was not great. We had to follow up and coordinate with the store a couple of times in order to figure out the gazebo/patio furniture delivery/set up (both on different days and days got moved around a couple of times). After the gazebo was set up, we noticed a broken clip on the gazebo which we informed them right way. Though the manager acknowledged our email promptly and assign an associate, Samantha, to take care of the issue, we were never informed on how they were going to resolve it. After 2 months of patiently waiting and following up on emails, we had to call and ask to talk to the manager or Samantha directly. What was really disappointing is the fact that she never apologized or acknowledged the fact that we didn't get any follow up. She insisted that she emailed or called us even when I told her we've got no responses either from voicemails or email responses. I won't go back to the store for any future purchases. Don't count on any good customer service after your transaction is done.

Nice and fresh plants! Everyone was really nice and the…read moreplants were well maintained. We got a forsythia show off from here and planted it in our front yard. If you're looking for a variety, they have a lot. The only thing I couldn't find were lemon, lime or orange trees.. but that might be a seasonal thing and I'm too early.

Good quality and good selection but surprisingly expensive compared to other full service nurseries…read morewho are not as conveniently located.