This jewelry store is amazing. They have very unique jewelry and the staff is very friendly and…read moreknowledgeable.

They do a great job with repairs and sizing and very reasonable. Lovely vintage and one of a kind…read morepieces as well.

I can clearly see since writing the first review of mine that she has had her "friends" write false…read morereviews about this store as many of them have contacted me to try and get me to stop writing reviews. I WILL NOT STOP!! What she did is wrong! There is no policy she has in place to sell on eBay while simultaneously selling at her physical store. What happened is mostly likely going to happen again without this policy. Because I purchased it on eBay and she sold the ring in her store and without asking just sent me some piece of trash ring not like the one I purchased on eBay. So for the next person that buys from her on eBay, she may have already sold the ring in her store which means she will just send whatever she wants to you without contacting you first. Which makes you have to pay for the item receive the wrong item and take more time out of you day to return the item and wait for a refund when you could have just ordered something from a more respectable place of business! The purpose of this review is to let people know what a sneaky and shady person Wanda is. I attempted to purchase a ring through her eBay Store and we were in constant contact with each other by email throughout the process. I successfully purchased the ring and she mailed it to me. The problem, she had already sold the ring I was trying to buy on eBay at her physical store and, rather than contacting me prior to me completing my transaction on eBay, she just sent me some ring that looked like the ring I was buying. The ring was a much cheaper version of the one I wanted and the one that was in the pictures on eBay. In addition, she tried to get me to buy outside of eBay by sending a Money Order up to her. When I asked why should would change the eBay transaction to accept money orders her response was, I have done enough already. My opinion is that this deal was very shady and she was being very sneaky. I am just trying to save the next person the trouble of receiving an item from her other than the one that was ordered because apparently she takes it upon herself to just send whatever she wants without contacting you first. It is very fraudulent/deceitful of her to accept payment for a ring on eBay after she had already sold it to me.

Just last week I took my deceased Mothers' wedding/engagement rings to Wanda to be cleaned and…read morerepaired. I was quoted a reasonable price the and the end result was a set of rings in perfect condition which looked new. I also purchased a watch and another ring while in the store at very good prices. No problems here and we were treated very well in all respects.

The jewelry counter lady is the most kind woman ever!!! They are very helpful workers!!read more

Amazing jewelry selection & variety. Newly renovated store is beautiful- great atmosphere! Can…read morehandle all needs in one place. Very friendly & knowledgeable! Family-run since the 60's-- go check them out!

From the owner: Marion's Jewelry is a third-generation, family-run jewelry boutique featuring a bevy of engagement…read morerings and brands such as Samuel B, Mondaine and Luminox while also boasting a certified Diamontologist on site. Masters of custom design, if you can dream it, they can do it. Call or come by and find out why this small-town gem has been around for 55 years and counting.

Michelle is extremely knowledgeable and courteous. I would recommend you give Kent Jewelers a try…read more There are some beautiful pieces at the store and there is always something new every time you go in!

Super helpful and friendly. They helped me measure my ring, answered all my questions, and gave…read moregreat recommendations and options. Will definitely go back for any jewelry needs.

It's my go to for framing. She does great work and has a nice eclectic stock of other items.read more

I just love shopping here. They have the most unique things here. I have found wonderful items…read morefor my home and gifts for others. It is just a very charming place to shop with owners that are deliteful. I can find anything I am looking for or in need of here.

Best jewelry store in Roanoke. Not only are they knowledgeable but provide great customer service.read more

From the owner: Jewelry Connection provides engagement rings, wedding bands, watches, and diamonds to the Roanoke,…read moreVA area.

I asked them to remake a loved piece. Expectations delivered.. Thank you!…read more Bt I hate, hate,hate this mandatory # of characters.

Wonderful service. Our person took the longest time with us, was patient, pulled out all the charms…read morewe asked about. She even recommended several and I ended up by what she recommended! Also got a battery replaced in a watch while there, quick and fast and oh so nice!!

Went here for watch batteries and repair. Michael was super helpful. Great service from a local…read morebusiness. Good value.

I dropped my ring off at Michael's for a repair after the diamond fell out of my ring. Luckily I…read morecaught the diamond in my lap as it fell and I was able to package it in a small plastic bag to take for a repair. The staff at Michael's was very kind and inspected the ring to find that a prong was bent. They said it would only take around ten days to repair! I decided to go through with the repair, because all other jewelers were claiming that a repair wouldn't be done until February. I was given a small contract to fill out and sign for coverage on the ring and was quoted a $40 fee for repair! This is a GREAT cost considering there repair would be so quick as well. I had an amazing experience with Michael's and will absolutely recommend them to anyone with repair inquiries!