I opened an account with Belco in Camp Hill many years ago. The office was always well staffed…read morewith friendly people and it was a very positive experience visiting versus other larger credit unions that claim to put their members 1st. They even offered chilled water and k-cups which is remarkable. Unfortunately, that branch closed and I moved. My nearest branch is now in Carlisle next to Chen's and the lobby has been closed for a long time but the drive through has been open and the atm was also an option. Although I've had my account for years and wanted to do more banking with Belco, it never happened because of the limited accessibility of Belco branches. I've been keeping my accounts open just for minor transactions and finally decided it was time to pull the plug. I called Belco today to inquire about closing my account and was immediately connected to a friendly and helpful representiave who answered my questions. At lunch, I visited this branch to withdraw cash and close my accounts. Sho'nuff, the two staff inside were super friendly and greeted me as I entered. The gentleman teller handled my paperwork and gave me some cash to walk around with. The branch offers chilled water and k-cups coffee just like my former "home branch" in Camp Hill. All told, I was in and out in about 10 minutes and was served by a very friendly and helpful person. I feel guilty, almost, about closing my accounts: the branches that I've visited have been pleasant, the staff friendly and helpful, and the people at the call center are generally super friendly. I had pretty consistent issues logging into online services and asked for help with that once and remember the person was mean and not helpful but that was the only negative experience I can recall in years. I wish that all banks and credit unions were as friendly and consumer-focused as Belco or that Belco had more branches. Alas, Belco is no longer relevant to my banking needs.

This Bank is amazing, people are so nice and welcoming, there is nothing they can't fix and they…read moreare easy, if you have a problem they see to it fast, they are not like Member first who always make a big deal with everything and it take 1 week to fix what Belco fix in no time while you are there. They offer water, coffee and smiles.

We bought a used Vespa, needed to have keys drilled out and new ignition installed, new head lamp,…read morenew battery and a gas cap and a battery tender for the winter months. Also, had the state inspection done. All done for well under $300. Oh, and they picked it up from my house and delivered it when it was completed. They have the best customer service. I'll be taking my car to them for service from now on as well.

Brought the car in for overheating issue and they said I needed a new alternator. Car didn't make…read moreit 15 miles and sure enough it's overheating again. THERE IS NO DISCOUNT OFFERED HERE AND HE DENIED BEING AFFILIATED WITH YELP. Don't get sucked into a fake offer where the service wasn't great, the quality wasn't great, and they even put a small scratch on my driver side door. A waste of $400. Avoid at all costs!

These people saved me!! My oil change was $50 and they were super quick! Not even 30 minutes. The…read moreemployees were also very welcoming. Thank you guys!

This was the worst experience I have ever had in my whole entire life. I was getting ready to pay…read moreand the amount that was shown for me to pay was $50 more. I asked the employee behind the counter why it was $50 more from the price that he gave me around a week ago. He started saying that because he had to return the part back to AutoZone which is why it's more expensive now (AutoZone is around 2 miles away from the shop.) He then gets even angrier and starts saying profanity such as "you wasted my motherf****** time and that's the reason why it's more expensive now" and I asked so to drive 2 miles to return the part you charged me $50 more? He then says "I'm not having this conversation with you, you either pay or I am not giving you your keys." He then proceeds to yell at me while eating chips, having the crumbs come out of his mouth while talking to me. He then reduces the price by $20 but I still feel like I was ripped off, but that was the most disrespectful customer service I've ever had in my entire life! How can a business operate like that and talk to their paying customers like that? He said a price one week ago and I agreed to it but then wants me to pay $50 more now simply because he had to return the product. Unbelievable! I truly don't understand how this company has high ratings, probably from their friends and family which is why they have a good rating. Coming from somebody that has been disrespected to the absolute highest level, I really suggest to stay away from this shop. This is exactly a shop that is sleazy and will up charge customers for no reason, which is why mechanic shops get a bad rep. Oh and also when I walked in that employee was behind the counter sleeping, which shows how slow their business really is. P.S. the employee that disrespected me was a heavier set black male.

I've been a customer of Jacks since I got my first bmw 5 years ago. From the start I understood a…read morespecialized BMW mechanic would be expensive, but as a busy kid in school I had no time or space to work on my own car. Sure, they did quality work, but they have this habit of just doing the work and then slapping you with the bill once it's done. Talk about sticker shock. Now my family added an e36 m3 and I moved on to an e36 325 (all of which we continued to service at Jack's), and this seems to have gotten a bit worse (as in, taken advantage of for being a kid). My parents just picked up my car with some basic work and parts (which I know I paid about 20% more for through the shop), and the charges were ridiculous. They charge more an hour than my Mother does as a doctor in her own practice. Sheer robbery.. Unless you have money to spend and absolutely need the best, you are better off with a more reasonable independent servicer, or for the money just go right to the stealership.

Have used Jacks for service on my BMWs for the past 8 years. My current vehicle is a 2001 540…read morewagon that I have had since 2004. It is not low tech. The service has been exceptional. You could eat off the garage floor! I really enjoy talking to the person who is working on the vehicle and it is always interesting in seeing the vehicles that are in the shop. Highly recommended!