Best FCU in the County, with a high track record and good customer service relationships.read more

Donnette is amazing! She's always helpful with a great attitude! Anytime I call the bank or email…read moreneeding copies of statements or anything, She's always on top of it and goes above and beyond!

Better since they moved to Lititz, however I've only been physically in a bank less than 5 times in…read more20 years. Their phone customer service is excellent!

I started my relationship with this financial institution when it was Centric Bank and have stayed…read morethrough the transition to FCB. It's been a great experience, especially coming from a credit union where the services and support are generally really good - at least that has been my experience for the past 40 years. When I was in need of an additional financial institution in 2023, the team at FCB was most happy to support my family's needs. They have all been professional, knowledgeable, and most pleasant to do business with.

Don't use this bank personally, but I take work deposits there. The staff is always friendly and…read morejoking around.

I have been with Allstate for years, since they took me in after a minor traffic ticket was…read moreregistered with my previous insurer, Liberty Mutual. All of a sudden, I was too much of a risk for them, even though the mistake I made was an honest one where a law appeared to be applied differently from where I had come from. After a few decades of being a good customer, with a clean record, I was simply dropped. Anyway, other than things running smoothly for the last 10 years or so with Allstate, what stands out to me was how smoothly a fender bender was handled, with no jump in my premium. Like clockwork. I only have good thoughts of Allstate... ... well, except for their equivalent of AAA. Being alone in the dark on a strange road and having to explain where I was to someone in India was ... choice. I switched to AAA, despite the supervisor's best efforts to help me. He told me he made 20 calls before finding a towing company willing to come out. Later, I learned from a AAA towing company that Allstate and multiple other insurance companies use, even on new cars, a service which, for some reason, doesn't treat their towing companies right, so towing companies aren't quick to accept jobs. In my experience, switching to AAA was a good move...but the Hershberger Agency had nothing to do with their roadside service.

very poor experience. Very manipulative staff and are not straight forward with quotes and what…read morethey have to offer.

Very hard to get ahold of during normal hours whenever there is an issue Tyrone and staff used to…read morebe great in the past but apparently due to lack of help he's been to busy to answer my phone calls and letters, tired of feeling ignored and like I'm a bother to his agency so I will be changing agents but still staying with State Farm where I've been for over 20 years, hope he soon hires more help before he looses any more customers.