Camille and her team have been cleaning for us for years now and it's always wonderful to come up…read moreto a perfectly clean place. Thank you Camille!!! :)

Hey Camille-- why have you declined my request of reimbursing $200 as you had agreed?? That's…read moreactually nothing compare to what it should be-- I actually did not want to make a bigger deal of it and just move on after everything that wasn't cleaned/done-- dirty floors, stove, brand new tea kettle uncleared, no bathroom or kitchen dish mats, stained hand towels, dirty duvets, dirty sheets/glitter under sheets, stove not clean, old sticky big spot of greasy stains in oven, wet/water puddle in dishes in cabinets just to name a few? Is this really the kind of service you've become? Very disappointing. " was my latest text to the owner. The response was "I don't appreciate you belittling me"... not belittling but disappointed that everything I've listed that wasn't cleaned and then you petty over $150-$200 for several dirty uncleaned units is sad. After all this, I was told my multiple units of townhomes of approx. 800 sqft was not worth her time of $155-$165 per units each time while another business just gladly wanted my business. And that other business has well over 20+ excellent reviews/referrals and they're cheaper, lucky for me. Mine you, this is for frequent cleaning, not deep cleaning. Camille says because they have to do linens is why she charged me this much and says she pays a living wage to her cleaners which I was all for it. Well, she knew she wasn't going to be earning my business any longer. I was really embarrassed and actually ashamed for her. This is all she can say when you get caught red handed not knowing that the owner is actually the guest checking in? Saying she has more business and that she gets paid more, after I've given her 6 months of business and hardly any complaints from me. Unfortunately, I shouldn't have been too nice and the cleaners got away with not cleaning thoroughly/cutting corners. I had to trust them, I live out of town and only come in once in and awhile (but now I've learned, I have cameras in front). At some point, I actually believed her more than my guests sometimes when they complained about certain uncleanliness-- gave them the benefit of the doubt-- yes, I now realize I was too trustworthy = idiot me. Now I know I was wrong since I see clearly with my own 2 eyes when I checked into 2 of the units myself and it was dirty (see attached the pictures). I still did not intend to write this but because this owner is strictly about money, lying/not trustworthy and not about quality of service/integrity, I felt obligated to write about my experiences. Finding a good cleaning company with I integrity and trustworthy is hard. Unfortunately, the previous one I used moved away that had the good cleaner. I'm just overwhelmingly disappointed how this all unfold to the very end. I've really witnessed how petty this business owner is and how she handles her clients. It's quite VERY disappointing as all I want was a clean place to go to myself, the owner and she barely apologize and instead says she didn't know what happened??? I guess that's what you say when you get caught and don't know what else to say. Believe it or not, How do you not take responsibility for it and profusely apologize no matter what you know or not, the place was not even vacuumed! As a customer-- I just expected to walk into a clean place since I'm only there for a quick couple of nights. It's too late for the cleaners to come and distract/ intrude into my family time, especially when you just check in late at night. Later she finally admits she lost cleaners, took too many business, over stretched herself, etc... etc but also said she looked at those units and that it was cleaned-- well yes, it doesn't really get that dirty but you can still tell if it hasn't been cleaned---the lies continues. Said she'd reimburse $50/unit and didn't even keep her word, how sad and petty. Seriously, $50 x 3= $150 is something to make a big deal of after the thousands of dollars she's made from me?? I was really just trying to see how far someone will go to try to be defensive when they've gotten caught red handed. That ultimately broke the trust. One of the neighbors, finally confessed to me before I left because she and her family helps me watches over the place. She didn't think the cleaners have been doing a great job, they would be in and out waaayyyy too fast, couldn't have thoroughly cleaned-- that says it all. Your money, your trust, your choice... just saying.

**Editing to add that Kristina's cleaning got us our full deposit back!!…read more Kristina did a great job doing our move out clean. It was so nice to not worry about cleaning our place while we were moving. I can't believe how clean she got our shower and the grout! I think it was cleaner than when we moved into that place! Kristina is a pleasure to work with and was a great communicator.

I recently purchased a home in South Lake Tahoe, it was a rental & the previous owner left it as…read moreis. I called Kristina & she was up for the challenge. Her bid was reasonable, especially considering the task at hand. She was able to complete the job in 2 visits, which is remarkable considering the size of the home & how unkempt it was. I cannot say enough positive things about Heavenly Housekeeping.

Not recommended. Prices and responses weren't with good communication. Told me had to pay minimum…read moreof 3 hours and they charged my credit card for more without any communication about what the final amount would be. Also ran a one dollar thru my card to ensure it went thru I'm assuming without telling me. Cleaner said there was no water nor electricity. There was both. Just not hot water. We had to run to the site an hour away to show her there was water and to flip the breaker on which we asked her to do on her own. Because of her losing time in cleaning I believe they penalized me by overcharging. It certainly wasn't worth almost $200 for a small 250 ft square studio with mostly carpet, toilet sink and oven! Then I get communication about tipping the cleaner! Never will use again! You are incorrect. The faucet worked perfectly in the studio! And it was a breaker!

Ez Maids does it all. They have great service, easy to use platform, and timely work done at a…read moregreat rate. I would highly recommend for house cleanings and rentals.

Bluebird Cleaning is FABULOUS!!! Brooke and her team do an outstanding job cleaning my home while…read moreaddressing/paying attention to every detail. It is very clear they take pride in what they do. I have had my home in Tahoe for over twenty years, and Bluebird Cleaning is by far the very best service I've ever had. Brooke is also very effective with communication. She's extremely prompt with her correspondence, questions and any follow-up items. I HIGHLY RECOMMEND them!!!

Brooke's Bluebird Cleaning Company has been working with us for over six years, and throughout that…read moretime they have consistently provided dependable and professional service. As with any cleaning company, there have occasionally been areas or items missed, but Brooke is always quick to address any concerns, apologize when appropriate, and ensure the issue is corrected promptly. What sets Brooke apart is her responsiveness and commitment to quality. Whenever a mistake has occurred, she has been immediately attentive, either providing additional training to her team or making personnel changes when necessary. She runs her business efficiently and professionally, treating it like a well-maintained machine. Brooke takes pride in her work and values her clients. I would confidently recommend her services to anyone seeking a reliable and trustworthy cleaning company.

I have worked multiple times with Sierra to be our go to for everything. She helps us manage our…read moreproperty and is our final eyes before anyone checks in. I can count on her for everything. From aiding with internet connection to organizing. Recently she helped organize my supply closet and linen cabinet, and I couldn't be more pleased with the results! She transformed both areas from cluttered and chaotic spaces into well-organized, functional storage. Sierra's attention to detail and efficiency were impressive, and she even took the time to recommend a few additional purchases that will enhance the overall experience for my guests, like softer washcloths and a new kitchen broom. If you're looking for someone who can take on the challenge of organizing your space and providing helpful suggestions, I highly recommend Sierra. I'll be posting the before and after photos so you can see the incredible transformation yourself. Thank you, Sierra, for your hard work! For anyone looking for her services, you can reach Sierra at 530-206-0660. Don't hesitate.

I was in a bind when another local cleaner was fully booked. I called Sierra and she answered the…read morephone, unlike ALL of the other local services. I only requested her to clean one room, but she went above and beyond recognizing the house needed more help than I realized. She cleaned the house perfectly and I'm highly impressed. If you vacation rent your house & want your house staged perfectly, call Sierra because she'll get the job done right. If you just need your house cleaned regularly, you won't be disappointed. I have already recommended her to everybody who I know in Stateline, NV and South Lake Tahoe. Thank you, Sierra, for your help and friendly professionalism.

Kind, considerate, and thorough. A good find in South Lake Tahoe. Highly Recommend!!!!read more

We've been using Lake of the Sky for regular cleaning of our part-time vacation rental for 3 years,…read moreand couldn't be more satisfied with their service! Woodland consistently does an amazing job, ensuring the property is spotless and welcoming for every guest, and it's always in impeccable condition when we go stay ourselves. She is able to launder all towels and linens on-site, always has perfectly cleaned bathrooms and kitchen, and never misses a detail. She is always punctual, professional, and thorough, making sure everything is in top shape. Woodland is easy to communicate with, and we were able to share our booking calendar with her so she can plan her schedule. Even during high-season she is able to manage same-day-turn overs. Woodland helps us keep our rental in excellent condition and we never have to worry about complaints from guests. Highly recommended for anyone looking for reliable, high-quality vacation rental cleaning! Five stars!

Been dealing with Joanna's Cleaning Company for over 10 years. Cleaned my house in South Lake Tahoe…read morebetter than anybody I had doing the work previously. Recently, I started renting the house out on a short term basis. Joanna gets the job done in a timely manner and guests are always pleased. Occasionally, we have had issues with guests who do not follow the policy or are occasionally abusive. Joanna is quick to communicate and address the additional issues. She has become my local go to person and she has my highest recommendation.

I've been using Joanna's Cleaning the past three years for off and on cleanings for our second home…read morein South Lake Tahoe. Joanna personally schedules and reviews every cleaning and ensures everything is completed to perfection. She is professional and thoughtful in her communications. I would highly recommend this service!

I've used Jessica for several years, and I can honestly say she's the best cleaner I've ever had in…read moreTahoe. I'm a real estate investor and own several short term rental properties in and around South Lake, but I live several hours away, so it's imperative that I have a reliable and trustworthy cleaning service. Jessica has never let me down and she is the consummate professional. She is extremely smart, hard-working, and takes a lot of pride in her work. She is more than just a cleaner...she's my go to person for managing my rentals. She is the true emerald of South Lake Tahoe in my book!

Jessica is a life saver. I called in a panic because I hired a cleaning company who was…read moreunresponsive and I had clients checking in same day. I frantically started posting on facebook and turned to yelp. Jessica answered my call (I didn't get voicemail which I greatly appreciated) She had no availability but said let me try reaching out to my team. It was a Friday late afternoon and I knew I needed luck on my side. Luckily we have a small 1 bedroom unit. Jessica offered to make time and clean it herself on a Friday evening. Her communication and quick response alone sold me on doing business with her. She showed up at the cabin within 15minutes of my call to view the cabin! Not to set any 15min expectations of her on a future client but she really pulled through. Most people can clean well but rarely do people provide the service Jessica does. HIRE JESSICA

Tatiana is a professional. Easy to work with…read more House is glistening Super happy with her and Nexia Solutions services.

Highly recommend! I reached out for cleaning services and they were able to accommodate me the same…read moreday, which I really appreciated. They arrived on time, were professional, thorough, and did an amazing job. Everything looked and felt so clean when they were finished. Great service and very responsive -- I will definitely be using them again!

EZ Home Mgmt has been cleaning our Tahoe Keys vacation home since we began renting it three years…read moreago. We couldn't be happier with the quality of work, and the cooperative attitudes of Erica and her staff. They are meticulous, and have never missed a scheduled cleaning. I believe they are one of the main reasons our vacation rental has been so successful. Without a doubt, Erica the most responsive and responsible vendor we have ever dealt with. She and her husband are very involved in the South Lake Tahoe community, and they're here to stay!

Erica and her crew do a great job taking care of our multi family vacation home. They have never…read moremissed a cleaning and are very flexible and work around our sometimes changing schedule. They are thorough, thoughtful and hard working! Erica keeps a close eye on anything that needs our attention and will go the distance to help out and communicate. We recommend EZ Home Management!