I brought my cat here about 2 years ago for a biopsy done by the emergency vet on Ridgecrest in…read morevictorville and they helped explain everything as clearly as possible and gave me comfort in that scary time. I find myself here again today (same cat) with an emergency appointment, i called around 8:10 am and got an appointment for 10:00 am. Doctor and every other employee who has helped has been very helpful. They listen to everything you have to say and explain everything. I really appreciate their help.

Moved to apple valley in 2020 and since our two cats are…read morealready older with all their shots and rabies up to date didn't have the need to look for a vet , until July when we welcomed our lil kitten Dexter saw this vet super close to where we live and good ratings and I can not be anymore happier with this veterinary hospital so lucky to bring out kitty here, all staff are super friendly and welcoming feel like family thank you so much and I'm confident in Dec when my lil guy gets fixed they will take good care of him bc we will be a nervous reck .

We brought our ten week old Cane Corso "Odin" into Samaritan Animal Hospital after noticing he was…read morelethargic and vomiting. The staff (McKenzie and Dr. Choi) took him in the back, found out his intestines had tangled and died off. Samaritans Animal Hospitals amazing staff took him in for emergency surgery on the spot and was an "ALL STAR" team for Odin's care. He came out of emergency surgery pointed in the right direction. Samaritan Animal Hospital advised us to take him to Animal Emergency Clinic where they had Odin for 3 days. He almost didn't make it, but due to the care of the staff at Samaritan Animal Hospital and the staff at Animal Emergency Clinic is the only reason our puppy made it through. We will be the first to say. We put all our hope into the Samaritan Animal Hospital and Animal Emergency Clinic, where they have done nothing less of being the best choice for our animals and we will not look elsewhere. After the surgery we had to give him another set of shots, after the completion of shots. Odin looked a little lethargic again. Took him into Animal Emergency clinic, where we were then notified of our puppy catching Parvo. Emergency Animal Clinic once again got right on top of it and got him cured up and a reasonable cost. Samaritan Animal Hospital then reached out to shot manufacturer and got us reimbursed for the cost of parvo care. Our puppy is now seven month old and weighing in at seventy-five pounds. We cannot give enough thanks to these people that helped us keep our Odin alive. The staff is amazing, hardworking, honest, and have the biggest hearts. Special thanks to: McKenzie Autumn Dr. Choi Dr. Pennington

Read carefully. It'll save you money and a damn headache…read more We took in our Belgian Malinois because his leg had swollen and he was no longer able to put weight on it. I paid $1200 for them to run labs and do numerous x-rays. They said they could not find a break or fracture and that he may have just sprained his leg. Sent him home with painkillers and joint snacks for arthritis prevention. His leg continued to swell overnight, I called in and they asked me to give it more time for the medication to begin to help. We waited another day, but he stopped eating and drinking water. He was extremely lethargic and his leg had swollen almost twice its size. We took him back in. They wanted to get more x-rays of his leg. Additional bloodwork. Another $1,200, and then I get a phone call that they noticed that there was a bite mark on his leg. They shaved his leg down and found that he had multiple bite marks on his leg and it had become infected. They had to cut his leg open on two sides, debride it and clean, and then install a drain on each side. Another $2000. They did it all within 30 minutes of them closing, and then they sent us over to the emergency clinic for overnight care. They never provided transfer paperwork, never contacted the emergency clinic. Just sent us on our way. We had no other option and again had to pay $2000 for the overnight care. In the morning, the overnight care stated that our dog needed to get evaluated because there were no signs of improvement and he was in excruciating pain. Asked us to send him back to Samaritan. Samaritan refused to see him! After spending almost $4,500, they refused to see him back. They are absolutely the worst! Not only did they miss what was actually wrong with our dog the first time around, they then refused to see him after they were the ones that provided the treatment. Thankfully, the emergency clinic called Apple Valley animal Hospital. Apple Valley animal Hospital took in our dog that very morning. They had him in for observation the rest of the day. They provided IV and antibiotics IV pain medication for our dog. Sent home additional medication to help him with the infection. They unfortunately had to do another drainage towards the bottom of his leg that Samaritan also missed. There were more cuts towards the bottom. Don't even go here if your pet needs help. They will just take your money and then refuse to actually care for your pet.

I'd like to thank the staff for accomidating us on short notice with a kitten emergency. Kaitlyn,…read moreMelissa, and Dr. Selzer, were professional, kind, and honest with us throughout our visit. I'd definately recommend them.

My lab had emergency surgery 2 weeks ago. They caused SO much anxiety, full body shakes, drooling,…read moreeyes bugged out, crying, jumping in my lap. Tried taking her back in for bloodwork and staples removed and she was SO scared, she refused to go back. They REFUSED to treat her in the room, would not let me go back with her. They DO NOT KNOW HOW TO ACCOMMODATE FOR DOGS WITH PTSD! Had to walk out without services. Going to have to figure out how to remove staples ourselves. Not great service!!!! P.S. Great doctors there who saved her life. But poor policies to keep pets safe and calm.

Course of treatment is poor. Bear Valley Animal Hospital Review…read more I brought my pet to Bear Valley Animal Hospital back in April for an ear infection. They tested the ear residue, and the results came back showing yeast. We started treatment based on those results, and I followed the treatment plan. Eight weeks later, the same problem had not resolved, so I brought my pet back for a recheck. I was very disappointed to be told that I would be charged another full office visit fee and essentially the same treatment at the same price. When I questioned why I was being charged a full office fee for a problem that had not resolved from the original treatment, I was told that it could be a "new infection." What I don't understand is: if the original infection was confirmed to be yeast, and the same medication is being recommended again, how do we know this is a new infection without testing it again? If the problem is considered "unknown," shouldn't it be tested before simply repeating the same treatment? The original bill was nearly $500, so being asked to pay another full-price visit and repeat the same treatment without addressing why the first treatment didn't resolve the problem was extremely frustrating. From my perspective, it left me questioning whether the priority was actually treating my pet's unresolved condition or generating another charge. I ultimately requested my pet's medical records and decided to seek treatment elsewhere. I expected better communication and a more thorough approach when bringing my pet back for a problem that had already been diagnosed and treated by this hospital.

In February, I took my 4-month-old kitten, Sweet Pea in to have her spayed and to repair a hernia…read more On Tuesday, 5/12/26, I took her in at 11:00 for a consultation because she was in heat. Dr. Velasco wanted to do a 2nd surgery that very day to go in and remove a small piece of ovary that was apparently missed. I told him she had eaten this morning at 9am, so wouldn't it be better to bring her in tomorrow after fasting all night? He insisted on doing the surgery that day and said it would be OK because he would take her as his last appt. He called me at 5:30 to come and get her. He sounded funny on the phone, like he wasn't telling me something. I got there at 5:30 and told the front desk that I was worried because of the Doctor's phone call, so could I please speak to him. I also got a receipt for the surgery of $2910.00 with all fees waived, including medications. I thought the Dr. felt bad about messing up the first operation, so her wasn't charging me for the second one. I paced for half an hour, very upset and worried. Finally, an employee came out with Sweet Pea and said Dr. Velasco had already left. Was he avoiding me? She kept assuring me that Sweet Pea was fine because they double checked her vitals. She also said the Doctor wanted to do a re-check appt. Wednesday morning, which was unusual and worried me even more. All the way home I felt like everyone there knew that there was a problem, but no one wanted to tell me. Sweet Pea was obviously in pain when I got her home. The employee assured me that she had been given enough antibiotics and pain medication to last until morning. At 10pm I had another dose of pain meds to give her, but she let out one loud scream and died. She was my love, my baby, my Sweet Pea. The whole house seems empty without her. I am left broken hearted, sick, and angry because this should never have happened. Why couldn't we wait a day? Why couldn't we wait until she was a bit older? Why so insistent on immediate surgery? I now think they waived the charges because they didn't think she was going to survive what they did to her, and they wanted to make sure she died at my house. I will be suffering over this for a long time and will never trust this Vet again. Sweet Pea is dead because of his mistake.

Same day appointment!! Great service and the extra mile to make Cali feel comfortable!! Highly…read morerecommend!

My entire experience was excellent. My Luna came home clean and her cut was exactly what we talked…read moreabout. The customer service was also top notch. I would highly recommend house of paws.

Absolutely the worst. Pretenders. All I can say is that the quality of veterinarians has sure…read morenose-dived and tanked in the last 15 years. They don't know a damn thing about lamenesses.

The veterinarian and staff are wonderful. They explain procedures and after care. They took great…read morecare of both my horses and me, as I am an anxious owner. They called and checked on my horses to make sure they were doing well. Their prices are very reasonable and I highly recommend them.

I cannot say enough wonderful things about my experience at this animal hospital, especially with…read moreDr. Ahmed. From the moment we arrived, we felt genuinely cared for and reassured. Dr. Ahmed was incredibly kind, compassionate, patient, and thorough. He took the time to carefully evaluate my dog, explain what was going on, answer all of my questions, and make sure I fully understood the treatment plan. I never felt rushed or dismissed, and it was very clear that he genuinely cares about both his patients and their owners. Having a sick pet is incredibly stressful, and the level of compassion and attention Dr. Ahmed showed made such a difference during a difficult time. The entire experience gave me so much confidence that my dog was in good hands. I am extremely grateful to Dr. Ahmed and the entire team for the care they provided. I would absolutely recommend this animal hospital to anyone looking for a veterinarian who is knowledgeable, thorough, and truly compassionate. Thank you, Dr. Shafeeq, for taking such wonderful care of my dog!

Dr Ahmed has no bedside manners and could possibly be a scam artist…read more I took my dog in for a neuter. He's a nervous dog so I asked to be around while they sedate him and they were OK with that but then Dr. Ahmed came in and listened to his heart for about point three seconds and was like oh he has a heart murmur. the surgery is too risky ...but the whole time he's scared of my dog and asking the tech to hold his head so he doesn't get bit. My dog doesn't bite. Long story short I went to Ark Animal Hospital for a second opinion, and they didn't hear a murmur. They spent a long time and two different vets listening to him. They took a while to let him calm down because he's a nervous dog. They were both able to pet him. Everything was fine such a great experience. Don't let this place talk you into spending thousands of dollars without getting a second opinion Pics of my dog super chill and sleeping at Ark

My dogs life is at risk because of the immaturity and attitude of the new people answering the…read morephone. They refused to schedule an appointment for my dog to get vaccinated numerous times and argued with me that he needed his "comprehensive " at the same time and simply refused to schedule a standalone appointment for vaccines. Then they refused to schedule for an in room appointment on a day I could make it in. My dog cannot be locked in a metal cage for 7-8 hours with noise and chaos to get a vaccine. Now my dog is no longer going to be up to date on crucial vaccines. I'm paying 700 dollars a year almost for my "plan" and now my dogs life is at risk because this clinic is refusing to update him on basic vaccines. And they are refusing to refund my money for the plan and just keep shoving me off to an overseas call center. So that's a total of two years worth of plan benefits out the window for a total of almost 1400 dollars and I still have to pay out of pocket at another vets office so my dog won't die.

Whenever my dogs have an issue and need to be seen quickly, the staff always does their best to…read moreaccommodate us. They can usually fit us in the same day or by the next day, and I rarely have to wait long for an appointment. Since this is the only Banfield location in the High Desert area, I really appreciate how responsive and accommodating they are. The front desk staff is always friendly, welcoming, and professional, and the entire team is kind and compassionate. They take the time to listen to my concerns and focus on what my pets genuinely need rather than recommending unnecessary treatments or services. It's clear that they truly care about both their patients and their clients. I've had consistently positive experiences here and would highly recommend them to anyone looking for quality veterinary care.

We had to say goodbye to our beloved dog today due to old age and declining health, and the staff…read moreat this animal hospital were incredibly kind and compassionate during such a difficult time. They explained everything clearly, treated us with care and respect, and made the process a little easier for our family. They were the only place open and available to help us when we needed it most, and we are truly grateful for their professionalism and compassion.

I am extremely disappointed with my experience at this emergency veterinary clinic…read more My 1-year-old cat began vomiting repeatedly, and after he had thrown up three times, I called this clinic around 6:30 PM seeking advice and emergency care. The woman who answered the phone was rude, repeatedly cut me off while I was trying to explain the situation, and told me that because my cat was not considered to be in critical condition, it could take up to six hours before he would be seen. However, she refused to provide any estimated wait time over the phone. Feeling helpless and concerned, I scheduled an appointment for the following day at 6:00 PM. A few hours later, around 10:00 PM, my cat vomited again--this time with blood and blood clots. Terrified, I immediately rushed him to the clinic and arrived around 10:30 PM. I explained that his condition had worsened significantly and that he was now vomiting blood and needed emergency care. To my shock, I was turned away and refused service. The same employee acknowledged that vomiting blood was not normal and stated that my cat needed to be seen as soon as possible, yet instead of helping him, she referred me to another emergency clinic in Upland, nearly an hour away. As a pet owner dealing with what was clearly an escalating medical emergency, I found the lack of compassion and urgency completely unacceptable. If a clinic advertises emergency services, pet owners should not be turned away during a potentially life-threatening situation. I left feeling frustrated, scared, and abandoned when I needed help the most.

We are extremely grateful for the care our dog, Dior, received at this clinic. After her spay, she…read moredeveloped unexpected complications that can happen with any surgery. The team responded quickly, monitored her closely, and kept us informed every step of the way. When her symptoms didn't improve, the doctor performed an exploratory surgery that revealed a severe infection, and thanks to their fast action and careful treatment, Dior made a full recovery. We truly appreciate the professionalism, compassion, and dedication shown by every staff member. Highly recommend this clinic for exceptional veterinary care. -- The Valdez Family

Absolutely butchered my cats spay. Her incision site is huge and had to go back due to…read morecomplications. Staff was hit or miss. I mean i guess it would be fine for vaccinations but i would avoid for surgery.