My house has been completed for about a year. This was not my first house I had built, so I thought…read moreI knew what to expect. I was wrong, problem after problem. The previous review from Jolanda J., reminds me of my experience. From issues on the roof to the pool. Dents and dings in everything, poor workmanship everywhere and everything in between. Right from the beginning working with Gary Trombley, the sales person. Gary made many promises and kept none. Gary single handed cost me at least $20k. Get everything in writing, do not trust. My roof was built not to code. They had to tear it off in sections and patch it back up. My roof is a big patch job, but Matt Trombley said is was ok, REALLY? They kept it secret and I just happen to discover the issue when I stopped by the house. The inspector said it was a patch job. Very disappointing. The pool, from Tropical Pools. The pool never worked from day 1. The circuit breakers tripped about 4 times a week. Tropical pools said i needed to replace the motor at my cost of $5k. I tried to get this fixed from DM Dean and tropical pools for the next year. Excuse after excuse, I finally call an electrician and he fixed it at my expense. Tropical pools also sent me multiple invoices that were not mine. When i asked for an explanation they said they were all mistakes. Also another mistake was the automation for the pool. Big issue here, first it was in the contract then it was not. Another mistake that cost me $5k. Terrible pool installation, would never recommend this company. The granite, from Stone Art Creations. Very poor job. Promised to give me the granite for standard price, then at closing he charged me $4k. The fact his granite is graded higher than the competition in the area means he is priced higher for the same granite, a double whammy. When i tried to discuss he wouldn't answer my phone calls or call me back. Also, interesting there were other complaints on the BBB site this company did this same thing to others. How about the water leak I pointed out at closing. Asked to have it fixed for months, i finally had to hire a plumber at my expense to get it fixed. Multiple calls did not move Matt to get it fixed, this was a common theme with Matt and DM Dean. The punch list at closing was about 20 item's. Took me over a year to get these fixed. I fixed half of them and paid for others after frustration. I learned the hard way, Do Not pay DMDean the balance until the entire job is done, they will never complete the job. How about the plumbing in the laundry was put on wrong the wall and the window was the wrong size, much smaller than plans. I pointed this out multiple times, nothing done. How about DMDean changed the back elevation on the house. I was not told and discovered this change was made without my approval. Other changes also done without my approval. They did what ever they wanted to. I could continue with the dents and dings in everything, the poor landscaping, etc. but i think most get the message. There a lot of builders in the area, my recommendation is to pick someone else. The quality was poor , the communication terrible, the support terrible, lots of other issues. I made a big mistake!

A great house? Sure--if you don't need a roof! When we…read morepurchased our brand-new home from DM Dean, we were promised a high-quality build with a roof that could withstand winds up to 135 mph. Yet, within just four months of moving in, an 80 mph windstorm tore off two-thirds of the shingles--proving their so-called "industry professional" roofing company, First-Rate Roofing, is anything but first-rate. DM Dean claims to be committed to "extraordinary quality," yet our home was delivered with missing paid upgrades, cracked shelves, damaged tiles, broken pavers, scratched windows, missing or cracked grout lines, missing light fixtures, and botched paint touch-ups--and that's just the beginning. As for the pool, Tropical Pool installed it backwards. When we brought this to the owner Ralph's attention, his response? "Sure, we can fix it, but who's going to pay for it?" After exhausting conversations, we reluctantly accepted their mistake in exchange for a "free" water heater and upgraded tiles--neither of which were properly delivered. We had to remind them to install the heater after moving in, and we are still waiting for the upgraded tiles that should have been placed on the steps. DM Dean is quick to take your deposit, but after that, you're on your own. Communication is non-existent, and getting updates is a constant struggle because no one takes ownership. Even in the final months, when we requested the total cost of the home, we received multiple conflicting answers. The entire process was filled with stress and frustration. The so-called home warranty team? They miss appointments without notice, and when we follow up, they seem clueless about any scheduled service. We've been in this house for eight months and have already had to replace the entire roof at a cost of over $40,000, in addition to fixing numerous warranty issues ourselves. We were misled by what was once a reputable builder, but as we've now learned from many homeowners, DM Dean's good reputation is long gone.

If you are looking for someone who is professional, highly knowledgeable about the housing market,…read morehas outstanding negotiation skills, AND get the job done, MARYANNA ZITO is the one. Maryanna was able to sell my condo in just a few weeks at the original asking price. She is the best realtor I have ever worked with, and I worked with a few in my time. I highly recommend her. Thank you Maryanna!!!

Frequently not avail to answer questions during purchase. Left house and fridge dirty calling it…read more"broom swept" Fridge had pools of blood in bottom trays that agent made no offer to have cleaned out. Just disgusting to buyer paying $350k for house!

Kellie Smitha is very helpful and we're very happy with the house we rented. We had a couple very…read moreminor maintenance issues but these were resolved quickly. Brian and Dusty are also very helpful. I highly recommend Horse and Chaise!

My partner and I rented a home in Venice, Fl. for the months of February and March, 2025…read more Unfortunately our experience was less than we expected as the home was not ready for occupancy when we arrived on Saturday, February 1st. Because it was a Saturday the office was closed and we had to obtain our entry packet through a lock box. Our first problem was trying to enter the front door with the code we were given. The code was incorrect and we spent quite awhile trying to make it work. A phone call to Horse & Chaise was answered by a recording. We went around to the side and were finally able the get in using the keys. but to our dismay the paving bricks all along the side of the house were loose. An orange construction cone was on top. The pavers along the pool underneath the cage were also loose. This was a problem as our 4 and 2 year old granddaughters were coming on the 3rd. We finally got ahold of someone at Horse & Chaise on Monday but although Brian came and took pictures, it was over a week until the pavers were repaired and as we feared our granddaughters tripped and fell. It was several days until the code was changed so we could access the home through the front door. There was a CharBroil gas grill out by the pool under the cage. It did not appear it had been used in some time. It was rusty and the warmest it got was 250 degrees. We used it once after scrubbing it with a brillo pad but our food had chunks of rust and metal on it. We went to Ace Hardware and bought a small grill. Also evident was the cockroach infestation. We killed several. Finally, the bench alongside the bistro table in the Florida room was missing a support rail and was wobbly. We approached Horse & Chaise regarding some compensation for our less than satisfactory experience. We were rebuffed. Think twice about renting through Horse & Chaise.

Do yourself a favor and avoid this location. The staff is extremely unprofessional, especially Ann…read moreMcKay. Anytime I had an issue that needed to be taken care of, she was and cold and twice she failed to have a maintenance guy come to my apartment. She set up my time for move out, and when I came in with my keys, she told me that I would have to wait another day. When I asked her how long it would take to get my deposit back, me that IF I get my deposit back, it can take at least 30 days. She was snotty and disgusting. As far as the apartment goes, there was a roach issue. I also found fleas in my apartment, and when I contacted the office to let them know that the carpets needed to be cleaned, they completely I had to hire a professional carpet cleaning company. They either were from the previous tenants or From out in the grass. Constantly, the lawn service was neglected, most of the time the grasp being dry and crusty as they were not watering. I cannot count how many times the pool was shut down and we were not allowed to use it for days if not weeks on end.

I just moved out 10/3/25, when I first moved in I was told in between each tenant they replace the…read morecarpets, because they're a pet friendly complex, and paint because they offer an accent wall so they do it regardless. Well add all that to the pile of lies this management tells people to get them to sign. I'm paying $60 for nail holes I could have just done myself and $270 for a new carpet. Renter beware! I was there one year and this was consistently my experience: The pet area was hardly ever manicured, so it gets infested with flees easily (they'll blame the dogs digging). The gates malfunction basically weekly so you're either trapped in/out or they're just left open. Same with the pedestrian gates. The water feature in the lake stopped working for months (was still broken when I left) so the water just sat there rotting and started to smell. People stopped picking up after their dogs in several areas and nothing was done about it. This past summer the pool was open regardless of several health and safety violations, so the FD showed up midday to shut it down (suspiciously opened like a day later). The amount of bugs I had in my apartment on the THIRD floor was puzzling. Forget 24 hours notice for entering your apartment, several (at least 3 I know of) tenants experienced maintenance men using their key and just walking into their homes while they were home! I was completely disappointed in every aspect of this apartment complex, and they couldn't even separate gracefully. I don't love being 'that person' to leave a negative review, but after I received my bill today (10/27/25) less than one month from move out from COLLECTIONS no less (they didn't even send an original to me?? I have perfect credit?? In this economy?! Plz.) I genuinely feel the need to protect people from this place. There are WAY better less expensive places than this establishment. Absolutely disappointed and happy to be out of there!

Our apartment had mold…read more Fun fact: if you have a pet they will charge you over $500 to replace the carpets, no matter the condition. That is only the beginning of the issues. Half of the management is great. The other half is the worst. We moved out of our 2 bedroom 2 bath apartment unit on the 3rd floor and just moved into a 3 bed room 2 bath home built in 2023 for $100 less than what we paid for rent here. You have many other options that are better. If you have read this far, this is your sign to live somewhere else... don't get trapped here like we did.

Pm me! To much to post. Jeff Kittle (owner) Has never…read moreresponded to my concerns. Just google Kittle properties and see the awful his properties are managed Turnover of staff is very high due to poor management. Again. Google it Please don't rent there, I am renting a authentic luxury apartment for 300 less !!

Daniel always makes herself available. She is quick with responding and quick to find the right…read morerenter for us. The administrative staff is equally as helpful and friendly.

after traveling and moving over 1400 miles and starting my life over at 59 years old, the staff has…read morebeen nothing but gracious. The property grounds are beautiful along with the apartments being very spacious. I look forward to my new home with my significant other.

if I could give this place zero stars. I would. first of all, luxury?? The property manager…read more"jessica" takes the luxury, the class, and the reputation of this place to hell. She is by far the most rude, unprofessional manager that I've ever met in my life. SHE is the reason y'all don't get 2500/month from me anymore. She's nasty and extremely unchecked. She is the sole reason that I and 6 other families have left and will forever spread the word of mouth to NEVER move in! She ruined my snow bird stay at lakes of tuscana. She only should get what is deserved. STAY. AWAY. FROM. THIS. DUMP!!!

Don't let azure at Capri Isles fool you. The original name was Venetian at Capri Isles. I have…read morebeen here with my boyfriend and our 2 esa dogs since Oct 10th. First it was great for about a week. Then it just went downhill from there. We were force to move out of the one apartment to the next Erica said that nothing will change. In fact it did. Our lease change from September 2026 to February 2027 without out our knowledge.

Recently moved here and the staff have been nothing but friendly. Loved the community and is…read moreexactly what I was looking for. Would definitely recommend to anybody looking for a new place!