I recently wrote a bad review for Lentz eye care. I accused the 3 stores of only being open 3 days…read morea week. I was wrong and apologize for my words. They were simply not open for one Friday and one Monday for new softwear training. I can feel the egg on my face as I am writing this. On the flip side i was able to pick up my new sun glasses. They are so darn cute and the prescription perfect! They have the best selection in town! Thank you!! Nancy Bonner

after they charge your insurance then send us a bill for…read more174.00 after 3 months for the price of an eye exam. Medicare doesn't pay?!

They are great! They are very patient with our kids when it comes to their eyes, and they are great…read morewhen it comes to our Eyecare!

The glasses did not arrive as promised and were received until into the next week. They had to…read moresend them out to be cut ? On bi focal. I am used to working with a very professional staff, as a business professional. They recommended o e thing then backed off making a letter recommendation to justify it. Very disappointed and lacking confidence in their recommendation now. Now I will need to go somewhere else with the glasses received to find out if they really work.

Idk where to start. Shes amazing. I had to find a new eye doctor. I knew my glasses were not right,…read morealso knew something was going on with my eyes like getting worse. I went to the new location and while scheduling a woman was bragging about how amazing the lady is. Im terrible with names but that was a good start. Anyways few weeks later i see the doc Baldwin. She listens to my concerns about dryness, irritating, vision is off etc. she already knows the answers. I felt only good vibes with her, friendly, understanding, non judging, i mean just a beautiful human overall. Energy is great. O trust her and when i cant make up my mind i usually tell her to do what she thinks is best for my eyes, that i trust her. She cares. I could go on and on only for the fact she is amazing and that its taking 35 years to find a doctor i trust and plan to stay with. I also am obsessed with my Kate spades glasses and work safety glasses. My only request is that they add more diamond glasses and more nerd type glasses like Steve Urkel glasses because im obsessed. Anyways hope this helps you make ur decision!

The doctor who did my eye exam was super friendly, but getting contacts is a pain. My contacts are…read morein but the staff won't take 5 minutes to show me how to get them in until I get an appointment. Drove out here for NOTHING while the staff sits around. EDIT: When I finally got the appointment the staff was helpful, but having been to the place four times previously and not having walked away knowing I'd not simply be taken care of when my contacts were in was a pain.

Exceptional experience at Grene Vision Group, praising the friendly, compassionate, and…read moreprofessional care I received throughout my visit, from check-in to selecting glasses with Bree. Best place I've been in years.

Negative 100 stars would be the best rating, but that is not an option. Sorry about that. Anywy--…read moreMy friend went to pick glasses from Grene Vision on Maize Road, Wichita, Kansas on Wednesday afternoon. He had forgotten his medical method of payment card. His wife tried to call to pay with the medical card, but they were unable to answer the phone. (If you are familiar with Grene Vision's phone service where they never pick up, you get in a loop, and it finally hangs up from you, that is what was happening again.) No one answered until the answering service answered toward evening. She called back in the morning to pay and have the still pending transaction cancelled and to pay with the medical card. Reception answered and was transferred to billing. Billing said they cannot cancel the card, but they transferred her twice more, ending up with the conclusion that optical does not get into the office until around noon. Finally, late in the afternoon, someone called to cancel the still pending credit card and take the medical card over the phone. The medical card went through immediately. The credit card CREDIT posted over the weekend. The day this was attempted to be cancelled and repaid with the medical card was Wednesday. The day no one in optical was working was Thursday. The medical card was charged and went through immediately on Thursday. The credit card was fully charged through the credit institution late on Friday. No credit was made. No cancellation of the charge was made. Now, we have twice the amount that we paid. What happened? They don't need to charge for the glasses until they are picked up. Then, they wouldn't have all of this extra work to deal with. That money should have been credited right away on Thursday or not even taken on Wednesday. Be wary here. The doctors messed up my friend's eye while they did cataract surgery, charging thousands for it and charging even more for follow-up appointments that will never correct their mistakes. Now, they took twice as much for a pair of glasses that he did not even require.

Don't ever pay in cash at Eye Care Associates of Wichita…read more Back in Feb, I took my son to the same eye doctor he has seen since he was 5. I made the stupid mistake of paying $90+ in cash, BACK IN FEBRUARY, for glasses. Now this morning, I realize we've never heard about his glasses. I have called today and found out that they took my $92.XX but have no record of the payment I made. Do I have the receipt? No, because it's been over 60 days and I stupidly thought this was all paid for and we were waiting on their call for his glasses. To say I'm furious is light weight. I am a single mom who has to budget every dollar I have and now they're wanting me to pay another $92 that I already paid. I'm sure there are cameras with footage of me paying the receptionist my $92.XX but was told they don't have that. As of now, "they're looking into it and will get back to me". When I asked what that meant, she gave me no clue or idea on what looking into entailed. Super disappointed. I'll be in to get the prescription in the morning, request they pull their camera footage of me paying at the front desk, or count their cash that day because if they have no receipt or record for it, they should have been over $93 dollars in cash that day. I do know today the optical lady called me back 5 minutes after I called and said Dr Eubanks said there was no cash transactions that day. Same guy who we've dealt with for over 10 years, now calling me a liar because I doubt you got that info in 5 minutes from two months ago for Trisha to call me back with when you couldn't call for two months to say I owed you $92.XX till I called this morning looking for his glasses.

I was visiting Wichita for a golf tournament. My eyes had been bothering me for quite some time and…read moreit had been almost a year since my last eye exam. I called last minute to get in for an eye exam and they were able to schedule me for the same day within an hour of calling. I got there 20 minutes early and they took me in early. The exam was thorough and the staff was friendly and professional. I highly recommend.

I felt very welcomed from the moment I walked in the door. The staffs were all friendly and…read morehelpful. The check in process was so smooth. This place is very modern & clean and equipped with the latest technology. I appreciated how thorough and professional Dr. Boswell was. I'm glad I left my old place and would highly recommend Andover Family Optometry to anyone.

Even tho I feel I received a good, comprehensive exam...the check in process, optical dispensary,…read moreand insurance billing processes are frustrating, and frankly not worth the hassles. My family and I will be going elsewhere in the future. This business is just out to steal as much money as they can from patients.

Annual eye exams are a crucial aspect of maintaining ocular health. This is my fifth annual eye…read moreexam with Doctor Williams and I'm still in awe of her professionalism and demeanor. Not only does she employ traditional methods with the latest advancements in eye care technology. The adoption of retinal scanning technology, for instance, offers a less invasive alternative to dilation and can provide a more comfortable experience. I highly recommend this. The office technician is very pleasant and well trained in the use of the pre-exam optical equipment. It's clear that Doctor Williams and her team are dedicated to providing exceptional care and staying at the forefront of optometric practices.

Great experience overall. Dr. Williams was super helpful and very easy going! I used to find…read morewearing contacts irritating as my eyes are easily agitated. But Dr. Williams was able to recommend a few specific contact brands that fit my condition (allergies, dry eyes) as well as my budget. A massive improvement! Very knowledgeable and a true pro.

I took my wife to have her eyes checked. The problem is that my wife has Alzheimer's. Working…read morewith her requires immense patience. I could not be more impressed with care and love afforded my wife by Dr. Patel's staff. very professional! A big thanks to all of the staff. Ray Walker

From Dr. Patel's recommendation, I was told to forgo LASIK and instead opt for PRK. Initially, I…read morewas surprised as I had gone to two other nationally recognized ophthalmologists who specialized in LASIK and both told me I was a perfect candidate. Both of the other doctors missed that I had a history of severe dry eyes whereas Dr. Patel knew from just a 10 minute eye exam. I ended up getting PRK and on the day of my surgery, I was guided through all my questions, concerns, and given detailed instructions on what to do post surgery and what to expect during recovery. The surgery was surprisingly quick and painless. I was given a goodie bag with drops and lubricant. I followed the directions (use the lubricant liberally!) and although the first couple days were painful and I mostly slept, I could see decently in about a week and almost perfectly within 2-3 weeks. It's been nearly a year from my surgery and I can't begin to tell you much my life has improved without glasses. I'm so glad I listened to Dr. Patel's advice for PRK because even though the recovery time was longer, I have zero issues with dry eyes. I've never felt more appreciated and cared for at any other doctor's office than at WVI.