Great experience, staff were very sufficient and friendly,very clean and everyone very…read moreprofessional.Doctor and nurses were wonderful and did work on my tooth day of first appointment which I wasn't anticipating thought I would have to wait until next appointment. I Highly recommend this dental office.

I'm a big wimp with syringes, but a broken tooth needed to come out. This office was fast, accepted…read moremy sketchy insurance, and i was out in 45 minutes. She noted i need a few fillings and this time i think ill make an appointment.

I thought I found a good dentist that would take my insurance well that didnt last long and yes she…read moreis root canal Happy first I was told no new patients then I was told no fidelis patients at all another greedy dentist I would give this place 0 stars fits in with our government trying to punish the working poor now im in pain half to find another dentist my dentist that was good before her unfortunately passed away I personally hope her practice fails sorry to say

So, you guys have heard of that phrase "you don't know a good thing until its gone," right? Well I…read moresortof experienced that this week... You see, usually I plan a visit upstate in the early spring - visit family/friends, get my teeth cleaned with my fav dentist, have my hair cut by my fav long-time stylist, visit Wegmans, etc - but b/c of scheduling conflicts I'm not going to be able to make the trip this month. Soooo seeing as how I was at my 6-month mark I made an appointment with a dentist in NYC. After I left the appointment all I could think about was Clay Dental Care, and how much I missed them! I've been going to CDC since I was a kid and in 20-something years I don't have a single complaint. Why are they so awesome? Here are a few reasons: - The Dr's, the hygienists, the assistants - all of them are seriously the nicest people. They've got hundreds of patients and each and every person in the building remembers my name, and always asks how my Hubs and life in NYC is, so nice! - The place is so clean and up-to-date too. This is a team of people who care about where they work and making patients comfortable. TV & magazines in the comfy waiting room, all of the exam rooms are decorated with items showing off each dr/hygienists personality, there's XM radio playing smooth tunes. - The staff is great about explaining everything they're doing and they take their time - whether it's xrays, getting rid of that tarter buildup or shinning everything up. - There's an assortment of toothpaste flavors available for your cleaning. Don't be ashamed to ask for bubble gum! :-) - Not only do I get a toothbrush when I'm done - but toothpaste and floss and sometimes mouth wash. Once I was given a tooth brushing timer, which I still use occasionally! Did you guys know you're supposed to brush for 2 minutes!? It's true. I really really missed CDC this week... my next cleaning should be in about 6 months and I'm going to start planning my trip upstate now. I'd absolutely travel 250+ miles to get my teeth checked here. For those in central NY looking for a dentist - consider giving Clay Dental Care a call. They are seriously the best!

Today I went in with a cracked molar. Fully ready to have it pulled. Im afraid of dentists. As I…read moresaid in a previous review. But. Dr Aurora and Zhanna. Are. Both so wonderful careing and thoughtful. They listen to concerns and calm nerves while doing class A work! The Office staff was pleasant even as I was getting stressed about the long wait past my appointment. But. First of all. The doctor was attending to others just the way I wanted to be cared for and was cared for. So those voicing complaints about the wait. This is no cookie cutter dentist. Dr Aurora cares about you your teeth and health! So if your looking for an in and out visit. This is not it! I didnt have my tooth pulled today. I left with a temporary crown and a smile on my face! And feelingblikebI mattered!!!

Donna L the office manager needs re-education or should be terminated. Lori the elderly…read morereceptionist was very rude and aggressive, then began insulting patient behind the cubicle where everyone could hear her. Donna just sat there like an idiot, then when you make a complaint about it, she just sits there quietly, making it clear she's not going to do her job and educate her team properly. Pathetic dental team.

I have been going to this office since the days of Dr. Robinson. I have been very pleased with the…read moretransition and new leadership of Dr. K since he took over the practice. Updated office and equipment, friendly desk staff and hygienists. They are realistic with dental work and what needs to be done versus what can wait a little bit (keeping in mind that most dental plans require the patient to pay a good chunk of the bill out of pocket.) I no longer live in the Liverpool area, but continue to make the 25 minute commute here because I like this office so much and it's very personable, compassionate care. They are closed Friday's and half days on Wednesday's.

new patient , got me in quick and wonderful friendly staff ! I am so happy . everyone very caring…read moreand great care

Quality of care is ok. Office manager and financial coordinator are both extremely rude. A request…read moreby Dr. Patel to United Health for a rate increase resulted in us being billed for services previously covered by our insurance, which hasn't changed. We were told by the office manager that it is our problem with United Health Care, not theirs. We won't be returning.

Best dentist I've ever had!…read more Before your appointment: they send out email reminders 2 week before, 1 week before, 1day before, and the morning of your appointment. They also call to confirm your appointment as well. Waiting for your appointment: I have never waited more than five minutes for my appointment. They have never made me wait and I have always been able to speak to the woman behind the counter the moment I walk in. The waiting room is pretty and well kept. During your appointment: Everything is digital and they have computer screens to show you all the images of your teeth that they are looking at! They remember you and are polite and kind and make small talk, which is nice. Everything is to high tech and spotlessly clean. After your appointment: They give you a folder with your teeth X-ray in it for any specialist you want to go to and give you a goodie bag with Toothbrush and toothpaste and floss in it! I love going here and they are by far the best dentist business I have ever been to!

Dr.Romano and Ally were absolutely great. I had a root canal done and while I was very nervous they…read morewalked me through everything and made me feel comfortable. The whole staff was great and I plan to continue going here, highly recommended.

I was a loyal customer for several years. I've had several thousand dollars in dental work. The…read morepast few years were very disheartening. Dr. Romano put veneers on my bottom teeth that have slipped off several times. sometimes they broke so I'd have to pay for a new one. this happened more times than I can count. This caused me a lot of anxiety and money. Dr. Romano always seemed to hurry through my work. I just had a one veneer replaced a couple of months ago and have to have it put back on by another dentist because I have zero confidence at this point. I feel like I paid for high end cosmetic dentistry and was treated like I was an annoyance. When I requested my dental records be sent to my new dentist, all they sent were my x-rays. Wonder why.

I have been a patient of Dr. Pateras for around 18 years. He has earned my loyalty by performing…read moreexcellent work, and practicing "gentle dentistry". I had been very reluctant to visit any dentist before finding his office, because I have had terrible experiences prior to this. Dentists who were very rough, who would rather pull teeth than save them, and who botched work. Dr. Pateras restored my faith in dentistry not only through his skill, but also through introducing me to preventive dentistry. In the past I would have teeth that would break off with no warning, loose teeth, constant infections and lots of cavities. After becoming a patient here, and taking care of problems before they become irreversable, I have enjoyed good dental health ever since. I have had to have my share of restorative work such as crowns and bridges due to past neglect, but the remaining teeth have remained in good shape and I plan on keeping them. The office staff and hygienists are also worth noting...he only hires the best. They are always pleasant and professional.

From door-to-door: Efficient, courteous, polite, helpful and above all... utilizing today's modern…read moredentistry practices and technologies. Would recommend if you are looking for a new dentist or are new to the area. Each team member on Dr. Pateras' staff was cordial and helpful. The information given and care went above and beyond expected! Major kudos to such a well-orchestrated dentistry practice.

Ugh! Who really enjoys going to the dentist? Definitely not me! I breathe and I get a cavity and I…read moream one of those that never "feel" the cavity till it's gone so far to be a root canal- I guess I'm a dentists dream or nightmare. We know it can be super unpleasant so it's important to find someone who will make a unpleasant experience a pleasant one. Dr Chris and his staff do just that! They are super efficient, informative and dare I say painless?! My first visit consisted of X-rays galore and then a treatment plan for all the extensive work I'll need. Hey! Like I said I'm either their dream or nightmare. Although the cost of what my new mouth will cost me is astronomical it's not a surprise and on par with other dentists that have examined me. So why did I want to seek treatment here? From the front desk staff efficiency to the calming nature of the assistant and doctor I couldn't find a single fault or lack of professionalism. I have so far gotten a filling done as well as a crown placement and have been painless! Highly recommend them!

I have never been overly fond about going to the dentist. So, I have not been in many years…read more Yet, Chris Pateras, D.D.S., and his staff are awesome. I have been going to him for over a year now. This dentistry is very clean modern and excelled in making me feel welcome. The Dential Hygienetists have been great about explaining everything and working with my insurance. I have recommended Today's Dentistry my family and coworkers.

They make a dentist plan with you. The care to not go after your money but to actually fix your…read moreteeth. They are also able to not rush you into anything. They always accept new patients. Highly recommend!

I spoke with Andrea, who is absolutely lovely, for a total of 90 minutes. What I wanted, needed…read moreand expected were discussed in detail, the moon was served to me on a platter and I was thrilled. I filled out forms. Transferred my records. I did all the things, all of them Arrived to my supposed-to-be consultation with the dental proprietor of the establishment, to be served a cup of rinse. I rinsed. I spat. I sat awkwardly through 20 pictures of my teeth being taken by digital camera. I held the tongs when asked. My husband raised an eyebrow. I shrugged. I was there to discuss a plan for getting implants, as my teeth did not make it through terminal lung cancer as peppy as I did. When I informed them I was not there for the $149 super special super cleaning, confusion was thick. I said again, I was supposed to see the owner. Andrea said she works with the #1 implant specialist in the country. I was stoked. We then waited 30 minutes for the dentist who showed up delightful, gentle and absolutely clueless to anything. She asked why I was there. I said to fix my teeth. She said what's wrong with them. I said there's only 7. She asked what I was specifically there for. Now less sure, I answered... expertise? On... dental... implants? Did no one... sigh. She excised herself to peer at my X-rays for the first time, and then said she would not be able to help me, but handed me a useless post-it where 'a firmer cancer patient like me can go to get specialized care for my cancer deformity.' Um. Those teeth were pulled in the 90's, back when sedation dentistry wasn't really a thing, and my dentist pulled anything that needed more than 10 minutes work because I had panic disorder. Unacceptable in the late 80's and early 90's. Point is, it was a waste of time, a schmooze to get me there and it was irritating because now my sedation dentist is like: appreciate what you have. And maybe that's it. I'll give him 23k because my deformity, whether from cancer or anxiety, doesn't bother him And he knows I'd absolutely smack him if he said I was deformed. Because what a douche to the ego High traffic. Very busy. It's dark. Addams family decor (black blinds with dark blue floors). Don't recommend. Unless that's your thing. Then go for it.