Well, went only 3xs within 3months. Yea, . If there was a menu in the station to look at, hair color pictures and styles would be more helpful. It should have only been my 2nd visit. I never said that I want dark blonde, or brown roots I wanted blonde to blend in with white hair. Yea, sucks I look like crap. :/ No signage posted for pricing either. For anything. She is nice read more

Service was awful! Me and my mom came in to try on and pick out a wig for her and Holly would not let my mom even try any of the wigs on, she was very confusing and wouldn't listen or understand what we were trying to say. she flat out told my mom she wouldn't be able to try a wig on when my mom was interested in buying one off the shelf that day. would not recommend, very bad customer service. read more

Awesome job Holly dud! My hair is a bit wavy and she "dry cut" it after straightening! So she could get a better look at how to cut!!! read more

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Love Holly! Very fair prices and always does a great job. Won't go anywhere else. Cut, style color...took my husband to see her the other day and can't stop swooning! read more

I booked myself a day of pampering, mani/pedi/facial. This salon didn't seem set up for anything other than hair services. My manicure was ok, some nails were unevenly shaped. The pedicure was anything but relaxing as i was seated in a shampoo station chair, not really meant for comfort. I basically got a polish change as the girl doing it said she was out of callus files (?) so no callus work was done & as we were kinda in everyone's way it was very awkward. The area i was taken to for the facial was pretty awful. I was taken barefoot (no one offered those flipflop things most salons put on your feet while polish dries) down into a dark, dingy basement, the floor was very gritty & dirty, the bottoms of my feet were gross afterward! I left feeling pretty bummed about my day that I'd looked so forward to... read more

I love Holly and her salon! It's very cozy! Always does a great job great listener and advice giver! See ya again soon

Down to earth, friendly, excellent quality of service for a great price. After years of hearing my cowlick was unmanageable, Holly gave me the fringe bangs I wanted, perfectly cut and offered advice on managing them on my own. There was no pressure to buy products, no rude comments about my diy dye job, in fact she complimented me on the color. This is now my go to salon. read more

I am a retired cosmetologist, but I write this review as their first-time customer. I was pretty nervous about the service that I was calling about. Tattooing eyeliner sounded barbaric, but I really wanted it done. Mandie chatted with me about anything and everything I knew and didn't know about the procedure. Between the 2 calls, I would say that she spent 45 minutes with me. I was ready and excited. The day of my appointment, the first person I met was Holly. OMG...what a breath of fresh air. I, honestly, never felt so very welcome when entering a salon. I asked if I could snoop around before my appointment (I was quite early), and she let me snoop snoop snoop--without her hanging over my shoulder trying to sell me something, or worse yet, thinking that I might steal something. I was so surprised how clean the place was. I know that that isn't easy. She mentioned to me, through a totally different conversation, that Mandie was in the previous night, setting up for my appointment. WOW !! My appointment time came and Mandie (too beautiful and NICE to be human) made me feel, not only welcome, but excited that I was there...during the entire appointment. Her work is so personable that it blew me away. I fell in love with my eyeliner and can't wait until I get my lips done; and lucky for me, my hair is needing a little attention, too. Thankfully, their prices are affordable and reasonable. I never understood what people meant when they said "go TREAT yourself to a salon service". I HATED GOING INTO A SALON. Now I know what they mean. So, as a client, I am extremely happy; and as a Cosmetologist, I am very impressed, and that's not easy to do with me. read more

This place is a joke!!!! I would not recommend any one going there. As a surprise for my sister in laws 30th birthday I decided to schedule her a spa party at Leo Thomas. I should have known from the beginning that it was going to be a disaster. I called 3 weeks in advance to book our appointments for massage, facials and mani/pedi's. I spoke with Holly and told her that I was planning this surprise for my sister in laws birthday. Holly said her "girl" would call me back to schedule. 5 days went by and this girl never called me so I had to call back and tell them I was waiting for some one to schedule my appointments. Holly gave me a lame excuse that she was sorry they hadn't gotten back to me yet and that there were some other people who were trying to schedule that day to and that again her "girl" would call me back. She did finally call me back that afternoon and gave me the excuse that she couldn't get a hold of the massage therapist to see if she was available that day. I said that was fine and if they couldn't get a hold of her we would just all do facials instead. She put me in the schedule and that was the last I heard from them. The day of the appointments came and we drove all the way from an hour away to Rapid City to make our 9 am appointments. My friend got there before us and went in to check us in and the place was dark. There was Holly sitting in the front and one other lady doing some one's hair. Which seemed very odd seeing as Holly told me before that the reason they hadn't called me back to make our appointments was because there were a bunch of people trying to get in that day. We were expecting the place to be packed. My friend told her we were there for our spa appointments and Holly so rudely tells us that they cancelled our appointments. Holly said that her "girl" (again with the girl thing) left me a message on my cell phone the previous week to call and confirm our spa appointments and I didn't return there call. That was a bold face LIE! They never called me and they never left a message. Holly even had the nerve to say, "I heard my girl leave her a message to call us back." If I had received this message I would have defiantly called them back! As I said before I planned this for weeks in advance and drove all the way to Rapid on the day of our appointments. Holly and her "girl" do not behave or conduct the business in a professional manner. She lied about calling us and left us scrambling to make plans for the day. She even rudely suggested some other places we could go for the day. No one could take us at other spas because it was a Saturday. Everyone we spoke to at other spas had nothing nice to say about Leo Thomas Salon and they were appalled at the way were treated there. Thank God for Paris Nails in the mall. They were very understanding and were able to get us all in at the same time. Save yourself time and energy and go else where for you Salon and spa needs. I wouldn't recommend this place to any one. And just so everyone knows the place looks nothing like it does on there website. You pull up and see a nasty parking lot with an old limo sitting in the front and a run down building. I told her I would tell everyone I know about how badly we were treated and I am following through on that! If you want your plans to be cancelled with out notification and to be treated badly then I would recommend this place. read more