I had stopped in before and spoke to Gary and Nicole about a custom L shaped desk, but I was…read morefinally able to get the dimensions laid out in my office to get this piece ordered. This is very nice furniture that is well built and I couldn't be happier with the outcome. Unfortunately there was nothing in the store that was exactly what I wanted so we had to go the custom route. So I wasn't totally sure how things were going to turn out. But I am beyond thrilled with how the desk turned out. When I put my deposit down I was told it would be 8-12 weeks and it ended up being right at 12 weeks. Factor in the holidays and it may have come in a little sooner. We are in the market for some new patio furniture and I will be going back to get the pricing. Thank you for all you do. I will be back soon!

RUN AWAY AS FAST AS YOU CAN!! Wish I could give zero stars. We have been ghosted multiple times…read moreby owner Gary after our several attempts to resolve an issue with the custom dining room table set we purchased over 4 years ago. They seem to care while trying to gain your business, but once they've got your money and delivered your product, their follow service is atrocious. We purchased $10k worth of custom furniture from their store in late 2019. For the dining table set, I asked the owner's wife, who was assisting us, if a rough sawn table top would still be flat enough that a plate wouldn't wobble, while still achieving a distressed look. I was assured that was true. Our table's surface is so uneven that we have to be very careful with where cups and plates are set so they don't wobble and spill, which is completely impractical for my family with young kids. Then, after just a few short months of use, we began having issues with the finish flaking off. Our table is stained with a glazed finish over top. Initially, we thought it was due to a piece of scotch tape that had been used to hold a protective covering on the table for a very brief time. However, over time, finish has flaked off around all edges of the table, just with regular use (no more tape). Additionally, the heads of 3 screws used to mount the tabletop to the supporting brackets underneath have completely fallen off and been found laying on the floor. This table does not get moved around; it has always remained in the same place, so the only reason I can come up with is that the screws were overtightened during assembly. I emailed Gary with my concerns in mid-2020. He responded, offering to run the top through a sander and he was going to check into the concerns with the finish. He said he could pickup the table in about a month, since things were crazy with the lockdowns (perfectly understandable). I reached out 2 months later, and he said he'd come pick it up within a few weeks. Two more months went by, so I reached out again. This time - no response. I reached out again another 4 months later (early 2021)...nothing. An entire year went by and we heard nothing. By this time, we had 3 young kids, so it was hard to find the time to follow-up. My husband finally went to the store in early 2022 to talk to Gary directly. Gary claimed he "hadn't forgotten about us" and would reach out soon to arrange pickup and repair of our table. Here we are two years later, and we've still heard nothing from him. So, we are stuck with a several thousand-dollar piece of furniture for which we can get no remedy because of Furniture Nook's awful customer service. I strongly suggest you save yourself the headache and time, and shop elsewhere!

If you're looking for high quality furniture that will last a lifetime, Sedlak's is a one stop…read moreshop! I had been looking for a television stand for a newly purchased 75 inch Samsung and was conflicted about where to buy one. After searching online for area furniture stores, Sedlak's caught my eye and I decided to pay them a visit at their Solon location. The store is inconspicuous from the street and more closely resembles a hotel or country club from the outside. Upon walking in I was greeted by a kind lady at a desk and she directed me down a hall to the back of the store. This place is absolutely massive! There are numerous sections, each of which specializes in different home furnishings. The variety is extensive and offers a vast assortment of items. I found the section that has televison stands and after roughly 15 minutes decided on an attractive wood and glass stand with cabinets. I found a sales clerk who was more than helpful and collected my information. She then advised that the stand would be delivered in one piece, which would spare me the time of having to assemble it. She advised that the delivery would be carried out within a week and guided me to the front to submit payment. One I submitted payment, a delivery date was agreed upon for the following Monday (4 days) and I left. Sedlak's contacted me the day prior to the scheduled delivery to confirm. On the day of the delivery, two Sedlak's professionals contacted me upon arrival and I let them in. They carefully setup the stand and were even kind enough to place the television on it. The stand is of inpeccable quality and the customer service was top tier! I am happy with my purchase and would definitely buy from them again!

Just left. We were in town for the weekend to get a whole house of furniture for own new home. A…read moredesigner never came over. Just a sales man who wouldn't even look at our prints. He seemed afraid I was going to give him COVID! Couldn't believe how uninterested they were!

If you're looking to get a great deal on quality furniture, then Arhaus - The Loft will deliver…read moreexactly that. The challenge, if you are new to shopping the store, is that there are a few things you will want to know. 1) Most of the items in inventory come with some minor cosmetic issues. That is why the cost is often half the price of going to Arhaus. 2) They do not offer delivery, so you will need to arrange pickup on your own. 3) Additional sales are ran often and you can score up to an additional 30% off the already reduced prices. I think that sometimes people give this place a bad rap because they go once and they don't see much inventory, or they see items that are damaged. I was guilty of this after the first time I went. I then learned that this is a store you need to go to often as they are always getting in new inventory. Once I started going more frequently, I actually enjoyed the store much more. Not to mention, I found some great deals. Will what you buy from this store be perfect, probably not. Will the items you buy come at a fantastic price, and you will most likely be the only one that knows there is a cosmetic issue, probably. All in all, it's worth it!

Nice spot to find some amazing finds! Find a beautiful rug, coffee table and two accent chairs…read more Miguel was super helpful and extended great customer service!

We have purchased several pieces of great quality furniture from Ohio Hardwood Furniture. Every…read moretime we have had outstanding sales staff member help us with our choices. In addition the owner, Pascal has gone above and beyond making sure we were pleased with our purchase. Pascal assisted us in any changes and even spend hours at our home on a repair. We've purchased chairs, a couch, end tables and more and would recommend those looking for quality pieces and a great sales staff to give Ohio Hardwood a try.

This company is amazing at customer service - the BEST customer service we have ever received!!!!…read moreWe live in Arizona and ordered 5 pieces of furniture including 2 leather recliners. Shortly after receiving the furniture, we noticed the leather on the recliners was deteriorating rapidly (cracked and losing the top layer). When we sent photos, there was never any hesitation on their part to correct this. Rather than make us send back the chairs or at least the seat parts, they told us they would redo the chairs and when finished send the new ones and then take the original recliners back. We were never inconvenienced for one moment. We cannot say enough good things about the company. Oh, and the quality of the furniture and upholstery is excellent as well.

Highly recommend for great furniture bargains. There is someone onsite whose job it is to make…read morethese "leftovers" salable. Many rooms to walk through. Well organized.

A huge selection of interesting items! A good place to find unique treasures - furniture, art,…read morevintage items.

May 4th, I stopped by Petitti's in Oakwood, usually go to Chagrin Falls location. Beyond pleased…read morewith not just the selection here in Oakwood but the service! Ms. Aaliyah not only went and secured an extra cart, but placed a brick behind my cart so it would not roll. Then she helped me with my carts to the car, near closing time, and asked if I wanted "plastic liners" so I wouldn't get my Bronco dirty; helped me load up my car. That is going above and beyond, exactly the type of service desperately needed in all retail environments! I'll be back!

I visited Petitti's recently to purchase some grass growing supplies. I talked to Rachel, who told…read moreme which grass seed, starter fertilizer, and peat moss to buy. I aerated my lawn and then spread the grass seed per the instructions, along with the starter fertilizer and peat moss. I've been watering for three days and I can't wait for the grass to start growing. Petitti's customer service was friendly and they pointed me in the right direction. They had everything that I needed in stock and in varying brands and quantities. I'll visit again when my garden needs help.

I don't think that i could tolerate a customer as indecisive as me. I have been working with…read moreCheryl and she is not only very patient and helpful, she's even texted me about furniture, etc on her days off. Who does this? I'm finally getting the furniture i bought so far get delivered next week. I still have a few more pieces and I'm hoping Cheryl will still tolerate me. Follow up after furniture is delivered. Ok. I just had my furniture delivered and i LOVE it!! Beautiful. Well made. I'm so happy with the furniture, the people, the customer service, absolutely everything about this experience has been outstanding. Thank you Cheryl. You're a saint!

Wonderful family owned business with great service, selection and prices. They don't nickel and…read moredime you (don't charge extra for delivery, fabric protection etc..) all the things that can really add up even though some places say they are low price. They have hundreds of fabric choices and can order products that are not on display. I HIGHLY recommend them. I referred six friends and family members to them and all were pleased with their purchases (sectionals, sofas, accent chairs).