I just used this car service for a pick up from Newark airport and had an excellent experience. I…read moreemailed Val the day before and and was quoted a flat rate including tolls, tips, tax etc so no hidden charges. The flight was 45 minutes early, but the driver had checked the flights and already knew this. He actually called me while I was still on the plane to let me know he would be there and where to meet him. It took us a little while to get through immigration/customs etc and when we came out the arrivals entrance he was waiting. The car was a brand new Lincoln and very comfortable and clean. The driver was courteous and took the quickest way back to Dobbs. Overall a hassle free experience and I will definitely use them again. Update 10/13 I used them again for an NYC pick up of my parents and kids and drop off in Westchester. Once again the service was excellent, car clean and driver extremely helpful and courteous.

Did not show up for an advance booking to JFK made days in advance. The company sent no…read morecancellation notices to us and did not return our phone calls. Do not do business with this company. Almost missed our flight due to how completely unreliable they were

Just reserved a Hummer stretch limo for 12 people for my best friend's bachelorette party, we got a…read morepoint-to-point service from Brooklyn to Manhattan. Sergio answered all of my questions and was super helpful before the date of our pick up. We had the best time, and our driver, Ahmed arrived early. Definitely would book again through Best Limo NYC!

Best Limo One was our transportation home from Tavern on the Green today. There was enough room for…read morefive in the back and I sat up front with the driver. He was great assisting everyone in and out of the limo. The AC was on but it was still warm to me. Not sure how they felt in the back seat. His driving was very good unlike the speed demon Uber driver! He sent me a text message since my Cousin gave the driver my number. My cousin gave him the wrong address but it was fine. We were dropped off exactly where we requested. I'm recommending Best if you need a Limo Service.

I contacted this car service after seeing it recommended in a local parent group, particularly for…read morebeing family-friendly and offering car/booster seats. I requested a quote for an airport ride within Westchester and was quoted $180 one way. I declined the reservation via email. After that, I received a phone call that I did not answer, followed by a text message asking why I declined and whether it was due to price. I replied that the cost didn't make sense for us compared to parking or other options. The response that followed included a condescending commentary about the type of service being offered, which I found off-putting and ultimately prompted this review. While the company is entitled to its pricing and positioning, I found the follow-up after a clear decline unnecessary. For a service that bills itself as "luxury," the level of tact and professionalism leaves much to be desired, especially at that price point.

This was not the first time we used BKM. We've lived in Westchester for over 30 years, and have…read moreused many car service companies, but BKM is the best. On the out trip, the driver arrived early, texted us, and assured us that there was no hurry. On the return trip, to JFK, there was some kind of demonstration, where the demonstrators only demonstrated that they snarled the traffic. Jesus, our driver, directed us by text to a convenient pick up spot, and then he did all the hard work getting there. The cars are always spotless, the drivers always courteous, the ride always smooth. What more could you ask for?

By far the BEST car service around!!! My husband & I cannot say enough about this amazing car…read moreservice. Always on time, friendly, vehicle is immaculate, our driver John is so friendly and we are so pleased when he drives us to the airport because we always have a very pleasant conversation with him and feel totally safe while he is driving. Shauna who help when I call to book our car service is incredibly friendly and both her and John go above and beyond to make sure we are very happy and well taken care of throughout the whole process, from the point of booking our service to right up till we get back home safe and sound from our trips. Atlas is the only car service we will ever use. Thank you John & Shauna for always looking out for us and always making our car transportation back and forth to the airports such a pleasurable experience. A+++++ George & Joy Bombace & Family!!!

trip to JFK and return 7 weeks later from Europe was a breeze. pickup at allotted time with arrival…read moreat airport with plenty of time to worry if plane would make the long haul to Europe. Pickup 7 weeks later was also a breeze. Atlas monitors your flight and while waiting in line for customs, John e-mailed me and stated to contact him when though with customs and luggage in hand. texted him and four (4 min) later he pulled up and off we went on way home. cannot say enough about this service from placing the order to arrival home . John is very courteous and knowledgeable in many subjects. He asked if temp in vehicle was OK several times to ensure our comfort. He also inquired about our trip and how we made out in Europe and seemed concerned that all went well on our trip. Atlas's vehicles are all new (2019) and very comfortable to ride in .......Coming back from Europe the airline ( LOT) switched planes on the flight home, and John even knew about this and which plane LOT switched to (Air Belgian) which I found impressive ! So if you are looking for fast ,comfortable and enjoyable transportation, call Atlas , you will not be disappointed !

Excellent drivers, clean and comfortable cars. Always early for pickup. Have used their…read moreoutstanding service for years and NEVER disappointed. You'd be foolish to use any other service. Thank you Leros!!!!!

Drivers are always early and always courteous…read more Drivers Know when to chat and when to keep quiet they always know the best way to go I always feel safe and confident that I will get to my destination Cars are brand new spotless and very comfortable I've never had any complaints

Booking with Lauren was a pleasure! She was so helpful and kind and made the process seamless! Our…read moredriver was early, wonderful to communicate with and made the day fun. He was extremely professional. Looking forward to our next ride with Top Class !

Beautiful and great service. Our driver was the best. I would definitely recommend. Mr. Richard the…read moredriver was so understanding of our day event and the fact that was raining. He was very patient. Thank you for everything will definitely use this service again. Thank you Lauren

I am so happy that I chose Cross County Limousine To Celebrate my daughters 17th Birthday. The…read moreexperience was perfect from beginning to end . The owner, Billy was not only so kind but also so helpful in picking just the right car for her special occasion. The driver was so patient and made them feel so special. I couldn't have asked for better service and the Limousine was top of the line. Thank you for making her day perfect!

I Highly recommend using Cross County limo! We used this company last weekend for our wedding and…read morehad the 34-passenger party bus for our bridal party as well as the 56-passenger coach bus as a shuttle for our guests to and from the venue and 2 hotels we had blocks at. Billy was excellent to work with throughout the entire process! He was reasonable, professional, very responsive and communicative with any questions I had. He let me see the fleet before deciding on which cars I wanted. The day of the wedding, the drivers were on time and so professional!!! Truly A+++++ service. Thank you Billy!!!!!

I was visiting, and I needed two cars at two different times to get various family members to EWR…read more The driver arrived ten minutes early each time. He knew exactly where he was going. He drove safely and well. Clearly a professional experience. They were also friendly and helpful. A great local service. I highly recommend based upon my experience.

The driver arrived on time, got us to the airport quickly, helped us with our bags, the trip was…read moreperfect