I wish you could give it 6 stars. This is the nicest hotel I have ever stayed in. Top of line all…read morethe way around. And the views... Oh my gosh... The views! The check in and check out procedure is so personal. They sit you down and treat you as one on one. Unlike anything I have ever experienced. Upon checkout, they give you a small parting gift too. The dinner was fantastic albeit small portions but 8 courses! The cheese bar is out of this world with 20-30 different cheeses. You can also get cheese to go if you want. As much as you want. They have a neat little cigar bar with Cubans of course. The breakfast buffet in the morning was fantastic with plenty to eat. Oddly, we never got to the spa or pools but we did check them out. Next time... If there is a next time.

Just came back from a stay at Lenkerhof. For sure it was a highlight. A great way to end a long…read morevacation to relax and unwind before heading back home. The town of Lenk is very small but oh so beautiful! Very fortunate the weather was clear and warm compared to the rest of my rainy and grey trip. It is a journey to get to the resort. I was coming from Salzburg which was about an 8hr journey. If you're coming from Zurich it's about 2.5 hrs and if you're coming from Bern it's about 1.5hrs, all by train. Long story short, since I was coming from Salzburg the journey took longer than expected and we didn't check in till about 21.30. We were so tired and hungry when checking in they could sense how exhausted we looked and they called the restaurant to see if they would stay open for us and they said yes! We immediately went to eat and the servers never rushed us and they treated us so well. I was very grateful they stayed open late for us. Tips/Comments: The website, at least for me, was very difficult to get information on what was included in my booking. Friends were the ones who told me about this place and I just mimicked the same packaged they got. So when we arrived I felt like such a cheapo asking if this and that was included b/c i just didn't know. So with the gourmet package dinner AND breakfast is included. Couldn't find a place on site to eat lunch except for in the Sauna they have this vegan broth that provided some substance. Also the contents in your mini fridge are included as well (thank god!). It was the first and only part of our trip where we had free water. Speaking of which, note that most of Europe's drinking water comes from Switzerland so drinking the water from tap is completely ok, even at the airport. When you're at the fancy dinner you can ask for free tap water as well. You also get a city card that lasts the duration of your stay. Highly recommend taking the lifts up to the top (about a 20minute ride) and the views are worth it. If you ever wonder why the town seems empty or quite it's because everyone is on that mountain hiking down. And let's not forget the sulphur pools and sauna. The pool is wonderful and just note that the Sauna's are nude. I get nude is totally an ok thing for Europeans but I'm sorry, my American-ness just couldn't strip down. They do provide a thin towel that I wore to cover up while i was in the sauna, just don't expect anyone else to do the same. Also, don't talk in the saunas. You will get scolded. Last but not least, if you decide to go into town and eat food off site its is VERY expensive. My lunch of a soup, salad, and coke was 38 swiss franks. 0_0

Great proximity to the town & lifts. Absolutely wonderful service and our teens loved it, too…read more 10/10 would stay here to ski again.

Our favorite boutique hotel in Zermatt. Great view on the…read moreMaterhorn. Friendly staff. The rooms are well designed and comfortable. It is always a pleasure to spend time there in the winter and at any season.

A fantastic experience. Superb customer service. Incredible location and view of the Alps…read more Our room and the whole place was spotless. Onsite restaurant was surprisingly great. Still remember a delicious smoked mashed potatoe side dish with beautifully prepared pork chop. Great breakfast spread with awesome local bread selection.

Don't go looking for a warm welcome when stopping in to this hotel restaurant. This was my first…read morevisit to Wengen even though I've been living in Switzerland for 13 yrs now. First impressions mean a lot so when you walk up to a waitress in the restaurant and before you can even ask a question she says "Our tables are all reserved. There is nothing free" with no hello or even a smile. We were only looking for a nice place to drink a quick coffee and look at the hotels around Wengen. We can easily check off this one as not meeting the minimum requirements of friendly greeting/service.

This hotel was fantastic. Staff were very helpful and breakfast was a perfect start to our day…read morereturning to Zurich. This hotel has a shuttle to and from the train station but it is also in walking distance.

I am not sure how this place has the reviews it does. Terrible service and for the price, honestly…read moreit is not worth staying here. The workers were rude and not respectful of us at all. For a $500 hotel you expect much more. The room was small and the air conditioning didn't work. The front desk blamed us and said it "isn't what you are used to in the United States". It wouldn't even turn on... I got a massage at the spa and it was the worst massage I have ever had. She was not an experienced therapist and didn't give me an even massage (missing an arm completely). We voiced this to the manager, who seems to be the owners son, and he tried to intimate us by getting in our face and telling us she has 40 years of experience and that she has given "royalty" massages. There was no way this is true. He was just a rude man with an ego issue. It was a terrible experience and I urge you to consider staying somewhere else that will treat you right.

This hotel is gorgeous & huge. I love that it sits across from the water so you'll always have a…read morebeautiful view. The rooms and bathrooms are spacious. The in room snacks & drinks are delicious. Everyone is friendly & they provide excellent & attentive service.

Our stay at this sumptuous hotel was truly a pleasure! We were there 4/2-4/5 (Early spring) of…read more2023! First our room ...it was a lovely suite, with awesome balcony, floor to ceiling window views overlooking the LAKE and alpine mountains beyond. Simply breathtaking. I could easily have lived there ( no seriously) for a month ( if finances allowed) ! Very reminiscent of The Gilded Age, this hotel property has been updated but maintains its old world charm & elegance. If I didn't have a desire to see all the beauty surrounding me in Montreux, I may have Just lounge Md around in our room & enjoy the hotels many offerings! My husband's favorite part was the brunch/ Breakfast..served in a Conservatory (glass enclosed) space with views overlooking the lake & mountain vistas! Lots of fresh offerings enough to satisfy even the pickiest eater. The LOCATION, also a big part of our ease of stay. Very short walk from the rail ( train) which runs like a reliable SWISS clockwork! Clean, and timely rail cars make using the trains in Switzerland a real asset to a traveler eager to see many sights! Overall I loved this hotel, and Montreux. Switzerland has my heart! Hope to return in the near future. Possibly to their famous JAZZ FESTIVAL!

Welp, we didn't stay here but we sure ate here. It was our first night in Murren. I wanted to try…read morethis place out. Again, like this was an experience of a lifetime and OMG wow. The service was great, the view was incredible, and the food. WOW. We had the prawns to start, and their bread was amazing. I mean this place was crazy delicious. We had a mushroom ravioli that was out of this world, and a diablo chicken. I mean all this was so delicious and just fantastic. We did have something for dessert, but I don't have the photo for it. It was probably delicious as well. I would love to come back and check this out during the winter time. The patio was the best way to finish out our meal. See photos for some of what we ate. :)

We stopped by the restaurant at Hotel Eiger during a quick trip to the beautiful mountain village…read moreof Murren. It was past lunch time but they were still serving food. They are open throughout the day so that was great. The cream of tomato soup and Indonesian vegetable rice were very well presented and soothing on a cold, rainy day in the mountains. Prices are exorbitant but that is expected when you are in such a remote town in Switzerland. Service was quick and friendly by Swiss standards :)

First of all, the view from the lakeside suites is incredible. The mont blanc, the aguille du midi,…read moreeverything is in sight when you look outside your window. I've been there a couple of times, maybe 8 or 9. So I have already been to some of the suites. The best ones are on the 1st floor and have a nice view on all the mountains. I've never had problems with dirty rooms oder towels, so I can't complain. It is to say that this resort is based a little outside of central Chamonix. It will take you about 20 minutes to get to the city center by foot. But there is a nice skying resort nearby. There is a restaurant based right inside the main building, which serves some decent local, and international food. If you like cheese, I would suggest to try the swiss raclette. Watch out, Hapimag is everything but cheap. You can expect a nice bill for room cleaning at the time of departure.

Given the state of the W brand ever since Marriott took over I was very skeptical that this hotel…read morewould impress me but impress it did. W Verbier is a throwback to what the W hotels used to be like with their tasteful and cheeky modern design, plentiful considered amenities and great service. Actually the service here is better than any W I've ever stayed at, even before the Marriott purchase. We were provided with a personalized tour of the facilties, a welcome gift, and a very warm reception from the staff at the front. When they learned our check out had to be really early in order to take a car two hours away to catch a train, the staff arranged for the private driver and made sure we had breakfast packed for our morning journey. Fabulous! The rooms are fun cross between quirky modern W design and chalet, just as you'd expected. Ours came with a large balcony overlooking the valley and the cable cars which couldn't be more appropriate for this kind of place. I do take issue with the tedency of some W hotels to partially expose the bathrooms; this should be an option to enable rather than the default as not every stay is going to result in lewd behavior but it's a nitpick. The only minor gripe with the hotel is the main restaurant brasserie is just O.K. While the design of the space is spectacular and the service is great, the food is standard issue Switzerland: just O.K. and extremely expensive. Overall, wonderful. Recommended.

This hotel is rated as the best ski hotel. Even I was here off season, I can understand why it is…read morethe best ski or best hotel regardless of the season. The room is posh. They upgraded me to a duplex suite for being a Platinum member. All amenities in the room you need, and more. The staff is professional, courteous and friendly. Definitely a place to return.