I wish you could give it 6 stars. This is the nicest hotel I have ever stayed in. Top of line all…read morethe way around. And the views... Oh my gosh... The views! The check in and check out procedure is so personal. They sit you down and treat you as one on one. Unlike anything I have ever experienced. Upon checkout, they give you a small parting gift too. The dinner was fantastic albeit small portions but 8 courses! The cheese bar is out of this world with 20-30 different cheeses. You can also get cheese to go if you want. As much as you want. They have a neat little cigar bar with Cubans of course. The breakfast buffet in the morning was fantastic with plenty to eat. Oddly, we never got to the spa or pools but we did check them out. Next time... If there is a next time.

Just came back from a stay at Lenkerhof. For sure it was a highlight. A great way to end a long…read morevacation to relax and unwind before heading back home. The town of Lenk is very small but oh so beautiful! Very fortunate the weather was clear and warm compared to the rest of my rainy and grey trip. It is a journey to get to the resort. I was coming from Salzburg which was about an 8hr journey. If you're coming from Zurich it's about 2.5 hrs and if you're coming from Bern it's about 1.5hrs, all by train. Long story short, since I was coming from Salzburg the journey took longer than expected and we didn't check in till about 21.30. We were so tired and hungry when checking in they could sense how exhausted we looked and they called the restaurant to see if they would stay open for us and they said yes! We immediately went to eat and the servers never rushed us and they treated us so well. I was very grateful they stayed open late for us. Tips/Comments: The website, at least for me, was very difficult to get information on what was included in my booking. Friends were the ones who told me about this place and I just mimicked the same packaged they got. So when we arrived I felt like such a cheapo asking if this and that was included b/c i just didn't know. So with the gourmet package dinner AND breakfast is included. Couldn't find a place on site to eat lunch except for in the Sauna they have this vegan broth that provided some substance. Also the contents in your mini fridge are included as well (thank god!). It was the first and only part of our trip where we had free water. Speaking of which, note that most of Europe's drinking water comes from Switzerland so drinking the water from tap is completely ok, even at the airport. When you're at the fancy dinner you can ask for free tap water as well. You also get a city card that lasts the duration of your stay. Highly recommend taking the lifts up to the top (about a 20minute ride) and the views are worth it. If you ever wonder why the town seems empty or quite it's because everyone is on that mountain hiking down. And let's not forget the sulphur pools and sauna. The pool is wonderful and just note that the Sauna's are nude. I get nude is totally an ok thing for Europeans but I'm sorry, my American-ness just couldn't strip down. They do provide a thin towel that I wore to cover up while i was in the sauna, just don't expect anyone else to do the same. Also, don't talk in the saunas. You will get scolded. Last but not least, if you decide to go into town and eat food off site its is VERY expensive. My lunch of a soup, salad, and coke was 38 swiss franks. 0_0

Great proximity to the town & lifts. Absolutely wonderful service and our teens loved it, too…read more 10/10 would stay here to ski again.

Our favorite boutique hotel in Zermatt. Great view on the…read moreMaterhorn. Friendly staff. The rooms are well designed and comfortable. It is always a pleasure to spend time there in the winter and at any season.

Hotel Schönegg is the definition of lipstick on a pig. It charges luxury prices, but the experience…read morenever came close to feeling luxurious. The breakfast buffet was genuinely excellent and was easily the best part of the stay. Unfortunately, that's where the compliments end. The staff were about as warm and comforting as a splinter under a toenail. Every interaction felt like we were inconveniencing them simply by being guests. Hospitality should make you feel welcome; here, it felt like they couldn't wait for us to leave. As for Wengen itself, it's undeniably beautiful. The mountain scenery is spectacular. But beneath the postcard views is an overcrowded, overpriced destination packed with tourists. After experiencing it firsthand, I don't understand the hype. Between the inflated prices and the lackluster service, it's simply not a place I'd spend my money on again. The scenery earns five stars. The overall experience does not. I won't be returning.

A fantastic experience. Superb customer service. Incredible location and view of the Alps…read more Our room and the whole place was spotless. Onsite restaurant was surprisingly great. Still remember a delicious smoked mashed potatoe side dish with beautifully prepared pork chop. Great breakfast spread with awesome local bread selection.

excellent breakfast, comfy room and attentive service. view of the matterhorn and a great location…read moreto get to everything in Zermatt

This hotel was fantastic. Staff were very helpful and breakfast was a perfect start to our day…read morereturning to Zurich. This hotel has a shuttle to and from the train station but it is also in walking distance.

Our stay at this sumptuous hotel was truly a pleasure! We were there 4/2-4/5 (Early spring) of…read more2023! First our room ...it was a lovely suite, with awesome balcony, floor to ceiling window views overlooking the LAKE and alpine mountains beyond. Simply breathtaking. I could easily have lived there ( no seriously) for a month ( if finances allowed) ! Very reminiscent of The Gilded Age, this hotel property has been updated but maintains its old world charm & elegance. If I didn't have a desire to see all the beauty surrounding me in Montreux, I may have Just lounge Md around in our room & enjoy the hotels many offerings! My husband's favorite part was the brunch/ Breakfast..served in a Conservatory (glass enclosed) space with views overlooking the lake & mountain vistas! Lots of fresh offerings enough to satisfy even the pickiest eater. The LOCATION, also a big part of our ease of stay. Very short walk from the rail ( train) which runs like a reliable SWISS clockwork! Clean, and timely rail cars make using the trains in Switzerland a real asset to a traveler eager to see many sights! Overall I loved this hotel, and Montreux. Switzerland has my heart! Hope to return in the near future. Possibly to their famous JAZZ FESTIVAL!

A storied hotel in a prime location with a wonderful pool and spa, Great Lake views yet lacking in…read moreother ways. As we now spend a lot of time traveling as I was planning the finale of our two weeks in Switzerland I was seduced by the sirens song of the Palace-beautiful belle époque exterior right on the lake. Plus at over $1,000 a night, I had high expectations. Unfortunately these expectations proved impossible to meet: PLUS: we booked a superior lake view king, but were "upgraded" to a two-rooom suite in the oldest part of the hotel on a very low floor. MINUS: Arrived at the hotel-had to wait 90 minutes past "guaranteed" 4 pm check-in time for our room, although the desk staff parked us in the bar and bought us a drink while we waited. PLUS: across the street or via underground walkway you can reach a new, beautiful spa. We spent a nice afternoon there PLUS: our rate included the lavish breakfast buffet with eggs cooked to "order" MINUS: service is very hit/miss at the hotel. At breakfast instead of eggs Benedict we got a hard poached egg on a dense muffin had after a long wait. Another day in an empty restaurant it took 20 minutes to get a single egg scrambled with tomato. PLUS: the rooms have AC that does a great job Minus: my request on the first morning to fix a noisy AC FAN never happened -lucky it was the sitting room and not the main bedroom. PLUS: we had a two room suite to spread out Minus: the small cramped bathrooms (yes we had 2) had showers the size of phone booths. Bottom line: in my opinion this hotel isn't geared for people like us-luxury travelers looking for a memorable experience. Instead this is a mass-market hotel solely focused on groups and incentive travel. A large Mary Kay convention was in house during the first half of our stay followed by an Edward Jones group. There was also a wedding. Staff is kept busy managing their banquets and events and the individual traveler can get lost in the shuffle. Even the concierge desk is only intermittently staffed. I don't think I could recommend this hotel to a friend-certainly not at $1000 a night (maybe at $500).

Everything about our stay at Hotel Eiger was first class. The mountain view was extraordinary,…read moreprobably the best view I've ever had from a hotel. The food and drinks were so good that we only wanted to eat our meals at Hotel Eiger. That's super rare for me as I usually like to sample different restaurants. But the meals were just so good that I couldn't imagine getting a better meal elsewhere. The beef entrecôte with béarnaise sauce was my favorite meal of our entire Swiss vacation. The Schwarz Mönch beer was available and was as delicious as everyone said it would be. And the fresh orange juice machine was so fun during breakfast and made the best juice.

Welp, we didn't stay here but we sure ate here. It was our first night in Murren. I wanted to try…read morethis place out. Again, like this was an experience of a lifetime and OMG wow. The service was great, the view was incredible, and the food. WOW. We had the prawns to start, and their bread was amazing. I mean this place was crazy delicious. We had a mushroom ravioli that was out of this world, and a diablo chicken. I mean all this was so delicious and just fantastic. We did have something for dessert, but I don't have the photo for it. It was probably delicious as well. I would love to come back and check this out during the winter time. The patio was the best way to finish out our meal. See photos for some of what we ate. :)

First of all, the view from the lakeside suites is incredible. The mont blanc, the aguille du midi,…read moreeverything is in sight when you look outside your window. I've been there a couple of times, maybe 8 or 9. So I have already been to some of the suites. The best ones are on the 1st floor and have a nice view on all the mountains. I've never had problems with dirty rooms oder towels, so I can't complain. It is to say that this resort is based a little outside of central Chamonix. It will take you about 20 minutes to get to the city center by foot. But there is a nice skying resort nearby. There is a restaurant based right inside the main building, which serves some decent local, and international food. If you like cheese, I would suggest to try the swiss raclette. Watch out, Hapimag is everything but cheap. You can expect a nice bill for room cleaning at the time of departure.

Perfect stay, very friendly staff, nice spa and food. One point I did not like was the fact you…read moreneed to order your iron and board and the board was not straight was a bit rundown. They were nice and brought it in fast upon request. I requested extra toiletries and they also brought those and I got free tickets to go up the mountain which was super nice too.

Given the state of the W brand ever since Marriott took over I was very skeptical that this hotel…read morewould impress me but impress it did. W Verbier is a throwback to what the W hotels used to be like with their tasteful and cheeky modern design, plentiful considered amenities and great service. Actually the service here is better than any W I've ever stayed at, even before the Marriott purchase. We were provided with a personalized tour of the facilties, a welcome gift, and a very warm reception from the staff at the front. When they learned our check out had to be really early in order to take a car two hours away to catch a train, the staff arranged for the private driver and made sure we had breakfast packed for our morning journey. Fabulous! The rooms are fun cross between quirky modern W design and chalet, just as you'd expected. Ours came with a large balcony overlooking the valley and the cable cars which couldn't be more appropriate for this kind of place. I do take issue with the tedency of some W hotels to partially expose the bathrooms; this should be an option to enable rather than the default as not every stay is going to result in lewd behavior but it's a nitpick. The only minor gripe with the hotel is the main restaurant brasserie is just O.K. While the design of the space is spectacular and the service is great, the food is standard issue Switzerland: just O.K. and extremely expensive. Overall, wonderful. Recommended.