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    MTS Business & Residential Phone Services - Error message that comes up every stinking time

    MTS Business & Residential Phone Services

    (5 reviews)

    MTS is the worst! I just want to add MTS on here with no particular location…read more They are cocky, and overcharge for services! Whether you are looking for home phone or business their rates are so much more expensive then what you can get at shaw. if you need an addition jack mts charges $55 for business rate! With shaw $0 amount! of course I found out after my incident! I have booked an appointment for a business phone line, the sale rep made the appointment date and on that day when the tech came in he told me to reconnect the line cost me $137 but the sale rep NEVER told me this over the phone otherwise I would have checked with shaw first!!!! The tech didnt have to do any work since there was an existing jack on the wall and tested my phone and plugged it in and it was already working and that cost me ($137 +your 1st month's bill and taxes) for him to come in? I was very upset and call their customer service line, they did nothing and wouldn't do anything. Then I emailed them online hoping to get some answers instead got an email from them telling me to call 941-6800 instead. Argh... they keep passing me around!!! So I called that #, no answer each time just asking you to leave messages, it took awhile to chase that customer care rep as I missed their call and I would have to leave more messages and finally we've talked, discussed my issue and she said she will find out what happened. 1 week after she called back and told me the same old thing that there's nothing she can do for me! WTF! What a waste of my time! Give it 10 years they'll go out of business, they know Shaw's rate is cheaper but MTS doesnt care and won't do anything about it. Slowly everyone will be leaving mts for Shaw.

    Scammers. The only company in my rural area, for 2 years MTS has refused to fix my wifi. At first…read morethey decided to blame us for it being slow, then they sent someone out who did absolutely nothing. My wifi cuts out 10-15 times a day and MTS does absolutely nothing about it. The reception is also so bad i have down my street to get service . Fck MTS

    Les.Net - isps - Updated May 2026

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