Purchase of our mower to meet our needs. Listened to concerns and gave feedback that we were very pleased. Good pricepoints Mod priced but customer service was amazing. read more

Excellent customer service, great products staff were very professional and knowledgeable on all the products and helped me make the right decision on a new Zero turn mower Ferris 400 and i would definitely buy here again no hassle buying and product knowledge made my experience outstanding just another reason i like to support local family businesses 5 Stars all the way read more

Leslie's Outdoor Power Equipment - Farm Equipment Repair Near Me - Longview, Texas

Could not get the generator to run well. The generator is too big and heavy to load into the car, but Leslie's came to the house, picked it up, fixed it thoroughly, and brought it back. The work was excellent and the price was reasonable. read more

I was recommend to buy my mower here because I would have a place to take it to be serviced. After 2 1/2 after I bought a $4,000.00 lawn mower it started running rough. So I had my maintenance guy come with me to get it repair. Jason that works behind the counter had an attitude to start with. He would not let us drop off the mower because we asked about the warranty and that it might be covered under the warranty. We also asked if they could tell us what was wrong before they fixed it. He said they could not do that. If we left it they where going to fix it at $75.00 and hour but couldn't tell us how long it would take or how much it would cost. He then refused service. We told him that we would be writing a bad review and he didn't care one bit. I wish I had bought my new mower from Home Depot. I would have gotten better service. I will be driving our business van around town that has a huge sign on it on with my experience. read more

Great service, affordable prices. On my first visit, I brought blades in to be sharpened, and I was serviced quickly and a fair price was awarded. About a year and a half later, I came in for a new mower, and there were tons of options. I ended up with a Toro 48" zero turn, and it's served me well ever since. Great business! read more

Wonderful service with great prices. I've used Leslie's since moving to Longview. Their prices are affordable and brands carried are very high quality. They offer a great service department as well. The employees are very courteous,always willing to go the extra mile. read more

I thought that I had a real science project problem with my zero turn mower that I couldn't resolve. I took it to the experts at Leslie's at 9:30am and picked it up at 4:30pm. I bought this mower from them 10 yrs. ago and will continue to do business with them. They have always been very helpful and quick. I highly recommend. read more

I brought my lawn mower to Leslie's outdoor for maintenance and I can't believe I got the lawnmower same day! The staffs are very friendly, respectful and they enjoyed talking to their costumers. I enjoyed my short visit at Leslie's.(Kudos to Jam who helped me secured the mower at the back of the truck! ) I would highly recommend Leslie's outdoor to anyone who need a fast reliable service for their outdoor equipment ! read more

Rating is for their service department. Retail side is much better. I think the employees in the service department are less than truthful. I think they find problems where there are none and then charge a ridiculous high price to fix the phantom problem. read more

My personal experience wasn't a good one. Perhaps just a run of bad luck with my mower. I will leave it at that.

I highly recommend that you take your lawn mower anywhere else. They were very friendly when I bought the mower last May and the lady was very nice. My feelings of Leslie's changed when I had a manufacture defect and had to take my mower into the shop to get a repair kit fixed on my deck for the 2nd time. The first time was last July, they made the correction and called and told me my mower was ready and while loading it I noticed the belt was frayed, I pointed it out and Richard said they installed the wrong belt and they would install the correct belt. I question how their mechanic didn't notice the belt he just installed was frayed. Unfortunately, I had to bring it back for the same failure on May 4th 2015. When I dropped it off this time I heard Richard complaining that he is tired of "customers wanting work done for free", I thought nothing of it bc I was covered by my manufacture warranty. Richard told me he just needed to adjust the idler/pulley arm and that would correct the problem(this is common failure with the Snapper 42in), so I said ok let me know when THAT's done. I called and checked on the status and was told my mower was ready. When I arrived I was told I owed $38 and it needed new blades (seems to be common repair/"upcharge" there). I asked if it was common to replace blades on a mower less than a year old he said some people do. I asked why they did not call to get my Authorization to replace them and he said "they are to busy to call every customer and they make repairs that are necessary, he would show me my old blades" (bc they don't have a million blades laying around that might be mine might not) I said "that's ok, I don't appreciate them not notifying me when I called". He said he would replace the blades with my "originals" and he said "he was tired of customers wanting a hand out and work done for free". I was tired of being accused of being cheap so I raised my voice saying "I don't want $%@$ for free" I just wanted an explanation of why they didn't call to get permission. Once agian I tried to explain I will pay for the blades but I didn't appreciate them not calling and asking, it could have ended there by him saying "I'm sorry we didn't call" but instead he continued with accusing me of wanting something for free. My checking account is not open for them to do repairs without my permission. I never gave him permission to make Unauthorized/any repairs other than repairing my deck for the 2nd time, so I paid the $38 bc "I didn't want anything done for free or a hand out" just a little customer service and the warrantable failure repaired. So if you are like me and like to manage your own money, I would recommend finding a different repair shop. I brought the mower in for warranty repair that should be free and if the blades needed to be changed due to "safety" Richard should get authorization from his(ex) customer to do so. read more