Russ was wonderful to work with. I would highly recommend Backyard Pools for your local pool needs.read more

Contracted Backyard Pools for my pool liner replacement in March. They came, measured, and 2 weeks…read morelater took my 4k deposit with the understanding that it would be a few weeks before the liner came in and once it did they would install it. Didn't hear a peep until May when they came back out, and attempted to install the wrong liner style and size only to find it wouldn't fit, manufacturer problem and not Backyard pools problem. I was told they were gonna re-order and told they were expediting so they can wrap this up in a week or two. Today, they handed my deposit back after 11 weeks of frustration. I can't get anything done now until August. Leaned forward with this in March because of a 30th wedding anniversary happening in June. I now have no venue for my wedding anniversary. Unless you want a smiley guy who tells you not to worry about a thing, we handle it all, but doesn't - I wouldn't mess with these folks. I know I wont again.

After two years as customers of Swimming Pools of Tupelo, we are ending our relationship with this…read morecompany because of repeated service problems, questionable chemical charges, billing issues, contradictory information, and the unacceptable way I was treated when I went there to resolve our account. Throughout the past two years, we have had ongoing issues with the pool not being cleaned properly. We have also been charged for chlorine tablets, shock, and other chemicals that were not left at our property and, based on the condition of the pool, did not appear to have been added as claimed. Most recently, we were told that 14 pounds of shock had been added to our pool and were charged approximately $300. The pool had been fine beforehand, yet within a week it was completely green. It is difficult to understand how a professionally maintained pool could turn green that quickly after supposedly receiving 14 pounds of shock. The company recently changed billing systems and informed customers that balances remaining in the old system had to be paid by a certain deadline or they could be sent to collections. I went to the business specifically to pay the old balance and resolve the account. Instead of receiving assistance, I was immediately met with hostility. The attitude toward me changed as soon as the person heard my last name. I was completely caught off guard by how aggressive, dismissive, and unwilling to help she became. The interaction was so unprofessional that I pulled out my phone and began recording it. During the recorded interaction, I was initially told that the woman involved was not an employee. That explanation later changed, and they acknowledged that she was an employee. Both statements cannot be true. The information I received was inconsistent and repeatedly changed during the conversation. Instead of reviewing the account, explaining what happened, or accepting the possibility that an error occurred during their billing-system transition, they blamed my wife and me. My wife had already gone in earlier that week to make a payment, yet we were blamed because the payment was not properly applied. A customer should not be responsible for a business failing to correctly apply a payment in its own billing system. They controlled the records, accepted the payment, changed the billing system, and were responsible for applying everything correctly. Rather than acknowledging that an internal mistake may have occurred, they pushed the responsibility entirely onto us. I did not go there looking for an argument. I went there to pay a balance before their stated deadline and resolve the issue. Instead, I was treated with hostility, denied reasonable assistance, blamed for their internal billing problems, and given information that contradicted what had already been said. I also felt singled out from the moment my last name was mentioned. Whatever the reason for that reaction, no customer should be treated with immediate hostility simply because an employee recognizes their name or account. I have now requested complete statements showing every service visit, payment, chemical charge, and the exact quantity of chemicals they claim were added during the two years we used this company. Based on our experience, I strongly encourage customers to carefully review every invoice and verify that the services and chemicals they are being charged for were actually provided. The video of the interaction is more than 20 minutes long, and I intend to release it in its entirety. I will not post selective clips or remove portions that may provide context. People will be able to hear the complete exchange, see how the situation was handled, and decide for themselves whether this is a company they want to do business with. After two years of poor service, questionable charges, billing problems, contradictory statements, customer blame, and the mistreatment I experienced in person, I cannot recommend Swimming Pools of Tupelo.

From the owner: Swimming Pools of Tupelo & More Superstore has been in business since…read more1978. We are dedicated to providing you, the customer, with the best service, selection of products and prices, and a large inventory to take care of your needs. We pride ourselves on getting to know each customer and learning their needs. Our main goal is to teach and educate each customer so they do not purchase unnecessary products. Because we are one of the state's largest dealers, we can keep our prices low. With the largest selection of in-ground pools, above ground pools, spas, and other products, we can meet anyone's personal taste. Also, our business consists of much more than just pools, with a full line of grills, spas, tennis and pickleball.

H&H Truck & Outdoor, managed by Brandon Westover, is a very friendly & professional Tupelo…read moreoperation. They sell tires & truck parts, but also freestanding buildings & carports with quick installation. They were reasonably priced, the installation team arrived exactly when I was told they would arrive & professionally completed the installation in about 2 hours. I am very pleased. I would HIGHLY recommend them to all!

If you want someone who lies, doesn't show up and installs a system that they can NOT program, then…read morelook no further. Dewayne has been working on our pool since January of 2016. I fired him today, November 14, 2016. After $4,249.58, my pool ran for a grand total of 5 hours and leaked out through the pipes and pumps. We agreed on price and an order supposedly took place after Jan. Amazingly, he didn't show on April 6th because claimed his mother broke her foot, then April 7th claimed overnighted equipment had NOT come in. April 25, he stated he was behind, June 22 - he claimed to have shipping issues, July 18th he claims he just left for his wedding anniversary so couldn't work, claims hospitalization the week of August 30, dentist appointment also on August 30, so missed appointment with us, fighting crowd at Wal-Mart on September 17, and the list goes on. He also or his employees left the hose on for three days and flooded my entire backyard. Two weeks later, they left the hose on again and forgot about it.

From the owner: Creative Pools LLC in Tupelo, Mississippi specializes in providing their customers with the most…read moresensational swimming pools and spas for the most competitive prices. You can always count on Creative Pools LLC when it comes to all things related to pools and spas including: new construction, excavation, swimming pool liners, swimming pool covers, concrete counter tops, outdoor kitchens, patios and cabanas. If you are searching for the best swimming pools and spas in Tupelo, MS Creative Pools LLC is the company to call.

Very friendly and great lawn service...highly recommended...great pricing...great landscaping…read morecompany....

Follow up lawn maintenance was awesome! I am grateful for the care and work that is provided!read more

Love Scruggs for my one stop needs. They have the most variety of every tool or implement you will…read moreever require.

It was my first Job and I started as Scruggs farm and garden supply. I was a hard worker, worked…read morewhen Marasole called me. Schedule never show when everyone was to take their lunch or breaks. There was trouble with the air in the boots and jeans dept. I got so sick I took my break and sat in my car to get cool. When I went back in Shelia, who tells she is a manager (she is not) said she was suppose to take her lunch then and reported me to a manager, even though I had been made assistant manager in my dept. So I was fired because she was tired of me doing what I wanted.?? She comes in at 7am and saves her lunch till 2pm and off at 4. After that they had the guys in the grain dept. watching the workers in boots and jeans. Getting away from there was the best thing I could have done.