Unfortunately, we have been to Ramen to Biiru for the last time. After 8 years as neighbours and…read moreregulars (monthly and sometimes weekly), and most recently prior to today 9 days ago, we must end this toxic relationship with the Mikkeller owners. We have stuck by this restaurant through several misses, portion reductions, price increases, and multiple recipe changes (mostly for the worse - fx when they changed the Spicy Goma from pak choi to cabbage and later to an entirely bland, white broth - at least the broth has changed back to its original now but you still pay more for a smaller portion and significantly cheaper produce). But this August and today especially will not be tolerated:
9 days ago, much to our surprise, the free water that has ALWAYS been out at Ramen to Biiru was removed to impose plastic bottled own-brand water (how effin stupid, stop commodifying natural resources). Hot tip: in Denmark, restaurants are not allowed to deny you tap water. Ask for a glass of tap water and you don't have to buy into this stupid capitalistic hellscape.
Today, we place our order and hand the waitress our neighbour discount card and stamp card - only for her to point at a freshly printed and framed A4 sign to her left declaring that pr August 1st, these cards are no longer accepted. Of course, this comes as another great surprise seeing as we were there just over a week ago - still very much August - and our cards were accepted just fine. Today as well, we had a free ramen to enjoy - well, no we didn't.
When the first of our ramens came, they were cold and the waiter had his whole thumb in my ramen as he served it. Disgusting. The last two ramens (we were 5 together) came over 20 minutes after the other three, and by then the rest of us were obviously done eating. Such poor priorities.
The staff is doing what they can, but unfortunately the Mikkeller owners are wet for profit and profit only. In the last year, the management has made extremely poor choices - surely benefiting their pockets in the short run, but guaranteed to hush all their regular and loyal customers far away.
Luckily, there are many new ramen places in town and none of them include Mikkeller. Choose a different restaurant.