Nick along with the other barbers are professional and always friendly and helpful. I have…read morewitnessed there kindness, when it comes to those whom may have challenges when in come to getting a haircut. They always strive to give the best haircut they can.

They squeeze my son and husband in very last minute for very professional, very friendly and did a…read moregreat job !! We will return !

This babe we shop and it's crew is how do you say?... Dynamite lol . I love coming here everyone…read moreis on their grind and ready to work. I believe they still take credit card payments and they also allow you to pay on cashapp depending on the chair. Although I haven't been lately I'm looking forward to paying a visit with them.

I needed place that caters to women.It seemed like a salon for men. But I appreciate their response…read moreto me.

A few things: You said I booked a $25 beard trim. What I actually booked was a $32 (obviously,…read morebefore the reversal). I can show you the receipt. You said I was 11 minutes late. 11 minutes. Most dentists, doctors' offices, and social services offices provide a grace period of 15 minutes. That's a reasonable accommodation for traffic conditions. Even still, being 11 minutes late has nothing to do with me not having an empty chair when I got there. I could understand if it was 20 minutes. I arrived early to my 1st and 2nd appointments; and, the 1st appointment was good , which is why I booked the 2nd. I still waited 30-40 minutes before the second appointment began. On my 3rd appointment, I waited 10 minutes until the receptionist was off the phone just to be checked in and told that another barber would be completing my service. I said OK and was told he was finishing up. I waited another 10 minutes (while I read the reviews of the lounge) before I walked out. If we are talking about punctuality, I'll give you the 11 minutes, and you still owe me some time. I guess all those other people in the reviews complaining about your double-booking were 11 minutes late as well. You already stated in your own words, "To feel slighted is absolutely understandable and I will personally own that." There is nothing more to say after that. To accuse me of being condescending when all I am doing is telling my side tells me two things. #1, you don't know what condescending means. And #2, you don't know what accountability means. Lastly, I have never seen or spoken with a Lozell S. I spoke with a woman that day. I did not get her name. I was never asked, nor was I ever offered an opportunity to speak with the owner. If I had, I would have taken that opportunity. I am a reasonable person. I asked her if I could receive 50% back. She said no refunds. I said OK. She never mentioned a refund at all. I took it like a life lesson, and I left peacefully. I did not know I had been given a refund until after I left my initial review. Even then, I only asked for 50% back. If anyone says anything different, it is a lie. I did receive the deposit back, and it is appreciated. To anyone reading this: Read my comment carefully. Then read the response from the owner. Then ask yourself if you really want to take the chance of having to deal with this. A professional owner would have stopped at "To feel slighted is absolutely understandable, and I will personally own that." Instead, this owner would rather call the customer a liar in a Yelp review. Read the other reviews and ask yourself if you think I'm lying. This has been wild.

Lew got skills! He got my son and I in and out promptly And blessed my boy with a fly part for his…read more1st day of school

Got in at a great time, right into the chair. Nice line up and great prices. The owner did my…read morelineup. Asked what I wanted and he nailed it.

A Warrensville Heights neighborhood jewel ran by the same owner for over 30 years. The shop has a…read morecommunity atmosphere for all ages from small kids to seniors. It's also a great networking hub, where many well known Cleveland black professionals cross paths.

Clean shop. Friendly. Was able to squeeze me in and gave me a nice cut. Will come back.read more

$35 For a sub par haircut. Would not recommend. The barber struggled to cut a basic fade.read more

Prices way exceed the normal barbershop price. In addition, there is no neck shave, warm towel, or…read moreanything extra. Great Clips is the K Mart of hair care facilities and may this company meet the same demise. Never again!

Phone call to location. They don't do shampoos and they don't schedule appt with certain stylist…read more What a disappointment. I guess I need to look for a real Stylist / Barber

Phillipe did my haircut and he was awesome. My partner also got his haircut but Kevin and said he…read moredid a great job. The environment of the shop was so chill, music was sick, and the barbers were all chatting like they were close friends. It was a very warm welcoming atmosphere and we will be back!

Willy is hands down one of the best barbers around. I get the same cut every time. My fade is clean…read moreand consistent every time, which is hard to find. I've been coming here every month for years and wouldn't switch. When I first moved near Brooklyn, next to Ridge Park Square, I tried a few other barbershops, but none of them compare. Best value and always a great haircut. My hair grows in every direction and is hard to tame--from the sideburns to the flat back--but Willy gets it right every single time. Even when Willy isn't available, Kevin, Philipe, and the other barbers always do an amazing job. It's a great vibe in there. Great music, lots of laughs, and it really feels like family in there. If you want a reliable barber and a fresh fade every time, this is the place to go.