I'm very disappointed on the level of service provided by Buena Vista. Mid transaction I switched…read moreto a commercial bank and the service and information received from the Mtg Lender professional could not begin to compare. I do not recommend using Buena Vista; unless you like delayed handling, text messages instead of direct communication, sporadic responses from their team and just poor customer service.

Veronica is such a pleasure to work with! She is very knowledgeable, yet can explain things in a…read moreway for the lay person to understand. She is available when needed, and stays on top of everything during the process. I must add that I found Veronica's demeanor to be very calming during the natural tension of the home-buying process!

Veronica is amazing!!! She has helped our family through multiple processes of buying a home...She…read moremade it simple and easy for us to understand as first time homebuyers.. Her customer service is outstanding..She answered ALL if our questions clearly(and we had Alot).. Over all our experience with Veronica was easy , professional, and friendly.. That is whe we have done business with her for over 10yrs and will continue to.

They aren't perfect but they're the best i've ever had PROS:…read more1. Gave almost my full security deposit back (huge deal). 2. Maintenance fixed all of our move in related repairs very quickly. 3. Nice people for the most part 4. They leave you alone after the move in. CONS: 1. Getting in touch with these guys for a maintenance issue after move in can be rough, and there are things that they will just refuse to fix and tell you to do. 2. The girl we had was pretty rough around the edges, didn't smile much and she was our main contact for problems. She didn't really seem like she wanted to help which is kind of her job. I'd say definitely rent from these guys but write down EVERYTHING you may have a problem with before you move in because that's when they'll fix it. I hate all these yelp reviews that say "the people were meeeaaan :,(" grow up you're an adult people need real advice.

We went to an open house at 6410 Spring Ridge Dr in Bakersfield listed by Rachel Wang. As soon as…read morewe walked in, she assumed we were "laborers" instead of potential buyers. We're Hispanic, and the assumption was disrespectful and uncomfortable. We turned around and left immediately. No one should be treated like that just for showing up to view a home.

I've worked with Daniel Estrada and the Estrada Team at CrossCountry Mortgage for years, and…read morethey've delivered for me and my clients every single time. Daniel really knows his stuff, but he also explains everything in a way that makes sense to people. My clients always tell me they feel a lot more confident after talking with him. His team offers a wide range of loan programs, and they truly work hard to make things happen, even on the tougher files. They don't give up easily, and that kind of effort makes a big difference in this business. What I appreciate most is their follow-up. They stay connected with clients long after closing. As a real estate agent, I'll admit my follow-up isn't always perfect, but Daniel's team keeps that relationship going for months and even years. It takes a lot off my shoulders and gives clients the ongoing support they deserve. Daniel Estrada and the Estrada Team are well established, highly reviewed, and completely dependable. I recommend them to anyone who needs mortgage financing and wants a team that actually cares.

was incredibly responsive and always made time for our questions, no matter how late it was. Their…read morecommunication was clear and concise, and they kept us informed every step of the way. We felt like they were truly invested in our success and made the entire process a pleasure."

Tracy was fantastic and made sure I had everything completed and so that I could close early on my…read morehouse. She was super helpful and went far beyond anything I could have asked for! Highly recommended.

Was referred here by my realtor, and boy do I regret it. My wife and I took the time to gather all…read morethe required documents and send all the necessary information. Nicole stated on multiple occasions that she would contact us with updates/news on a certain day and never did. She never even contacted us back when we reached out to find out what was causing the delays, via phonecall and email. Communication was horrible and the professionalism was just not there. An absolute waste of our time. I will not be recommending this establishment to any of my friends or co-workers.

Had the most amazing experience with Angie, who assisted me with obtaining a mortgage loan with…read moreCornerstone lending. She made the process super easy, and explained everything in detail, I would do the process with her again in a heartbeat.

I first contacted Bryan about refinancing our home and after going back and forth a bit he actually…read morerecommended not refinancing at that time. I really appreciated that he wasn't willing to put me in a loan that wouldn't meet my needs. About a year later the rates dropped and we ended up refinancing at a much better rate. Even then before we signed he actually asked me if we had plans to move in the next couple of years. He mentioned that if we were planning to move he suggested not refinancing as we wouldn't realize the cost savings over a short time. Again I appreciate that he's honest to the point of not making money on my loan if we decided against it. Having all the information makes the decision making less stressful. Once we decided to go ahead the process was quick and simple most things were done online via accu-sign. It's done, and we're happy, I would highly recommend!

Sasha Windes surpassed expectations. Working with her made buying a home a smooth and pleasant…read moreexperience. Her communication with me was pristine. She always made sure I understood everything along the way. I am extremely grateful for her efficiency throughout the process of purchasing a home. Sasha is pretty amazing. If anyone ever gets the pleasure of working with her you wouldn't be disappointed.

Sasha and Tyler were very helping in the process! Very informative and attention to detail. Great…read morecommunication and helpful!

I wish I read the reviews before wasting our time. Very poor customer service from Kristy. It's…read moredifficult to get a hold of her or to get your calls returned. Very disappointing. I do not recommend. We're taking our business someplace else. It's so unfortunate. The company doesn't seem to realize the impact their poor service has. Especially for first time buyers like us. But, we are much better off with another company.

This is the Third time they have called to update my file.I have already told them to take me off…read moreof their list and do not call me again After explaining the horrible experience I had with them. Kristy Gannon the loan officer gave out all my personal information to the seller. The seller backed out of the sale. Tried to withhold my 1500$ deposit. I had to take her to court where she revealed that she was also a realtor and Kristy Gannon had given her my personal information and told her that she did not feel like I would be able to close. when I had already been pre-qualified. After 9 months the court ruled in my favor and I was able to get my deposit back. Such a bad experience!!!! Wish I hAd never went through this Company!!!!