Very responsive and helpful. Recommend them highly. Yelp…read morewas a great way to communicate.

INCREDIBLE CUSTOMER SERVICE! My trunk window spontaneously crumbled to bits this morning. They had…read moreit replaced same day. On new years eve no less. THANK YOU THANK YOU!

Having a car accident is traumatic enough. But, when you entrust your vehicle to be repaired or…read moretotale, and you ask how long do you think it will take and all the receptionist can say is "a long time " is not helpful! Then asking for a clarification days, a week or weeks. "No idea" When you have not heard from them for over a week and you call and are told you will get a call back, but never do. So you wait a few more days and call again. No call back. Call again and finally speak to someone and it should only be a few more days. Horrible, unfriendly customer sevicespeak to someone

I received a call from the General Manager about my scheduling problem and he couldn't have been…read morenicer. Apparently it's a communication problem with the Insurance Company who scheduled the appointment and no Fault of Gerber Collision and Glass. I do recommend this business as they have gone above and beyond to take care of the problem. Just be sure that if your Insurance Company schedules an appointment, that you call first to verify. If you are scheduling with Gerber directly, it shouldn't be any problem at all.

Purchased a new Toyota TRD Pro 4runner had them tint my windows awesome communication, fast and an…read moreexcellent and professional job. Highly recommend.

Company truck turned out amazing! These guys did a great job and quality product with quality work!…read morePricing is unbeatable and customer service is spot on! Pictures say it all better than I could! Thanks guys!

They were pretty prompt in getting back to me. Patched my chipped windshield without issue…read more I had ordered a pair of wiper blades and rather than attempt to cob them onto my truck, the attendant kindly refunded me since what they had in stock didn't fit properly. Decent bang for your buck. Trust me it's better than replacing a window entirely.

100% DO NOT RECOMMEND!!…read more My experience with Safelite has been an absolute nightmare from start to finish. What should have been a simple windshield replacement has turned into a four-month-long disaster involving six separate visits, eight different technicians, and $500 wasted--all for a windshield that is STILL leaking. It began on January 24, when technician Austin replaced my cracked windshield and broke the side panel in the process. He told me he ordered clips to fix it and that someone would follow up. No one ever did. Soon after, the windshield began leaking severely, leading to flooding on my passenger-side floor, absolutely soaked and began to cause damage. On February 19, another tech came out but didn't even bring a new windshield--he just re-installed the same one, still with no replacement part for what was broken in January. Also came to fix my windshield while it was storming... makes a lot of sense. Another appointment was scheduled, but Safelite cancelled it without informing me. I had to call and reschedule myself. Technician Kevin came out, acknowledged the leaking, and told me to make yet another appointment. On March 18, a different technician showed up. I explained my ongoing issues, and he told me he was only assigned to replace the windshield and knew nothing about the broken panel. He contacted his manager and had him call me - the manager was rude, dismissive, lacked customer service, AND admitted they had the part but hadn't painted it yet. He said it was a "five-minute job" but couldn't take the time to do it. Unreal. Eventually, on the sixth encounter, I left my car with them, hoping it would finally be done right. I received a call claiming the leak wasn't the windshield, but the sunroof--a clear attempt to avoid responsibility. I asked for a video of the hose test to verify and was told they'd "try" to send one. They never did. Two days later, yet another different tech called saying my car was ready and the windshield had been replaced and side panels fixed. I asked about the video he was supposed to send --he simply said, "oh we don't do that." (Meanwhile, back to my appointment with Kevin, he told me it absolutely was not the sunroof, and that it was the windshield. He even stated that he, too, had a BMW and the windshields can be tedious to replace on our cars. After this visit, Kevin rescheduled my appointment for March 18. He told me he has been in the industry for many years, and that I would only have to deal with him moving forward. Never heard from Kevin again. P.S. not sure if they know this, but every single one of them will tell you they are the best technician and know what they are doing. Even Austin (Technician Number One) told me this, as he assured, he would do a perfect job. He was fired like a week later.) Guess what? My windshield is STILL leaking. FOUR MONTHS LATER. Despite this disaster, not once was I offered even a partial refund or any compensation. I paid $500 for a windshield that still leaks, damaged interior, and a huge waste of time and energy. I've spoken to at least eight different people, and not a single one took proper ownership or resolved this. As someone who works in the hospitality industry, I am genuinely embarrassed for the service standard, or lack-thereof, of Safelite. This has been one of the most frustrating and unprofessional experiences I've ever had. I wouldn't wish this on anyone, not even my worst enemy. DO NOT USE SAFELITE IN BRUNSWICK, GA. Save your time, your money, and your sanity.

We are the owner of a 2010 Genesis Coupe that needed body shop work. From the start, Bobby was very…read moreconfident that your shop could repair the car with OEM parts and get the job done right. When the repair was performed, Bobby was the first to notify us that the paint match was not up to your standards. He took it upon himself to get the car towed to another paint repair shop to ensure the right result was achieved. The cost of the whole job came in right on the cost estimate. Our last surprise was discovered when I was washing the car this evening and found that it had been detailed bumper to bumper including engine detailing. We could not be happier with the work of your company. We will refer friends to your business and, it goes without saying, you have earned all of our future business. Thanks for providing a terrific customer experience.

I hit a deer at a pretty good rate of speed not all that long ago. Had my car sent to The body Shop…read morefor repairs. My car looks AMAZING! Better than it did before Bambi jumped onto my hood. Not only did the fix my car, it looks like it was fully and meticulously detailed. I highly recommend this body shop!!! Their attention to detail is well above that of your average body shop.

My trucks rear bumper got snagged on a rope fence at work and it broke a plastic piece underneath…read morethe truck and pulled off the rear driver side plastic bumper piece. All but one of the bumper clips were snapped off. I took it in for a quote at Joe Hudson's on Community in Brunswick and the front desk guy gave me a $1000.00 damage repair quote after flashing me a lot of butt crack. My hubby bought new bumper clips and gorilla glued the underneath plastic piece then clipped it back for $68! What shysters!!!

The body work of my car once it was returned was good, but the customer service and communication…read morehere is TERRIBLE!!! When I first dropped my car off, they said it would be 2 weeks until it was done. I called after 2 weeks, they said one more week. I called after 3 weeks, they said one more week. I called after 4 weeks, they said one more week. I called after 5 weeks, they said 2 more days. It was just back and forth and back and forth. SO ANNOYING. They kept coming up with more and more things they needed to fix. I kept going back and forth with them and my insurance company. 1/10 experience, hated their communication and customer service.

Brown's Auto Glass provided us with a speedy and smooth windshield replacement for my husband's…read moreFord truck. The service was efficient, professional, and hassle-free highly recommend!

I told them the wrong windshield- no attitude- just reordered and came back- effortless experience!read more

We have used Lee & Cates for several projects from cutting tempered glass shelves to removing large…read more9' x 9' mirrors as part of our renovations. Lee & Cates have always been fast, reliable and reasonably priced. We will continue to use them

Had to call to get a cracked glass in my window replaced come home and seen this. I will never you…read morethem again this is poor work and sloppy. Do not recommend.