Very responsive and helpful. Recommend them highly. Yelp…read morewas a great way to communicate.

INCREDIBLE CUSTOMER SERVICE! My trunk window spontaneously crumbled to bits this morning. They had…read moreit replaced same day. On new years eve no less. THANK YOU THANK YOU!

Purchased a new Toyota TRD Pro 4runner had them tint my windows awesome communication, fast and an…read moreexcellent and professional job. Highly recommend.

Company truck turned out amazing! These guys did a great job and quality product with quality work!…read morePricing is unbeatable and customer service is spot on! Pictures say it all better than I could! Thanks guys!

Horrible customer service!!! I've called atleast 8 different days in the past 2 months and…read moreeverytime the guy sounds like he doesn't even wanna be there and tells me they are fully booked for the next 2 weeks!!! Now how is someone supposed to get an appointment here bc he won't even make me an appointment. If you're booked for 2 weeks and I call after one week shouldn't I get the next weeks booking???? Obviously they just don't like to work!!

Awesome job! would highly recommend! Very professional. The only (good for them) problem is, they…read moreare always booked out at least one week. After receiving my car back, I can see why. It was worth the wait. Very nice craftsmanship, attention to detail. Very very happy with the Llumar ceramic tint, I'd recommend over the standard window film. It controls heat better. Also in their lobby they have some Demo setups. Where you can feel the difference in heat being blocked. Out the door, the film and labor price was fair. I'd rather pay for the quality craftsmanship and quality materials. With a company that stands behind their work. over some cheap, meh.. low heat absorption, diy film, installed by someone who leaves light gaps, bubbles and leaves your wallet feeling violated.

Tina and her crew are absolutely amazing! We are blessed…read morethat we we're able to find such an amazing team to paint the entire inside of our home. They go above and beyond to make sure we are completely satisfied. Their work is phenomenal and Tina's experience in decor and colors are totally amazing....The price is very reasonable considering they drive almost 2 hrs. Tina has a very friendly and warm demeanor and crazy as a hoot ( in a good way)....Lol when you get her going. We have highly recommend her an her team and will continue to recommend them. The only use the best paint out there!

Tina and her crew showed up on time, worked all day, and did the job we asked them to do l, with…read morelots of extras, for a very reasonable price. I recommend this company.

Having a car accident is traumatic enough. But, when you entrust your vehicle to be repaired or…read moretotale, and you ask how long do you think it will take and all the receptionist can say is "a long time " is not helpful! Then asking for a clarification days, a week or weeks. "No idea" When you have not heard from them for over a week and you call and are told you will get a call back, but never do. So you wait a few more days and call again. No call back. Call again and finally speak to someone and it should only be a few more days. Horrible, unfriendly customer sevicespeak to someone

I received a call from the General Manager about my scheduling problem and he couldn't have been…read morenicer. Apparently it's a communication problem with the Insurance Company who scheduled the appointment and no Fault of Gerber Collision and Glass. I do recommend this business as they have gone above and beyond to take care of the problem. Just be sure that if your Insurance Company schedules an appointment, that you call first to verify. If you are scheduling with Gerber directly, it shouldn't be any problem at all.

They were pretty prompt in getting back to me. Patched my chipped windshield without issue…read more I had ordered a pair of wiper blades and rather than attempt to cob them onto my truck, the attendant kindly refunded me since what they had in stock didn't fit properly. Decent bang for your buck. Trust me it's better than replacing a window entirely.

100% DO NOT RECOMMEND!!…read more My experience with Safelite has been an absolute nightmare from start to finish. What should have been a simple windshield replacement has turned into a four-month-long disaster involving six separate visits, eight different technicians, and $500 wasted--all for a windshield that is STILL leaking. It began on January 24, when technician Austin replaced my cracked windshield and broke the side panel in the process. He told me he ordered clips to fix it and that someone would follow up. No one ever did. Soon after, the windshield began leaking severely, leading to flooding on my passenger-side floor, absolutely soaked and began to cause damage. On February 19, another tech came out but didn't even bring a new windshield--he just re-installed the same one, still with no replacement part for what was broken in January. Also came to fix my windshield while it was storming... makes a lot of sense. Another appointment was scheduled, but Safelite cancelled it without informing me. I had to call and reschedule myself. Technician Kevin came out, acknowledged the leaking, and told me to make yet another appointment. On March 18, a different technician showed up. I explained my ongoing issues, and he told me he was only assigned to replace the windshield and knew nothing about the broken panel. He contacted his manager and had him call me - the manager was rude, dismissive, lacked customer service, AND admitted they had the part but hadn't painted it yet. He said it was a "five-minute job" but couldn't take the time to do it. Unreal. Eventually, on the sixth encounter, I left my car with them, hoping it would finally be done right. I received a call claiming the leak wasn't the windshield, but the sunroof--a clear attempt to avoid responsibility. I asked for a video of the hose test to verify and was told they'd "try" to send one. They never did. Two days later, yet another different tech called saying my car was ready and the windshield had been replaced and side panels fixed. I asked about the video he was supposed to send --he simply said, "oh we don't do that." (Meanwhile, back to my appointment with Kevin, he told me it absolutely was not the sunroof, and that it was the windshield. He even stated that he, too, had a BMW and the windshields can be tedious to replace on our cars. After this visit, Kevin rescheduled my appointment for March 18. He told me he has been in the industry for many years, and that I would only have to deal with him moving forward. Never heard from Kevin again. P.S. not sure if they know this, but every single one of them will tell you they are the best technician and know what they are doing. Even Austin (Technician Number One) told me this, as he assured, he would do a perfect job. He was fired like a week later.) Guess what? My windshield is STILL leaking. FOUR MONTHS LATER. Despite this disaster, not once was I offered even a partial refund or any compensation. I paid $500 for a windshield that still leaks, damaged interior, and a huge waste of time and energy. I've spoken to at least eight different people, and not a single one took proper ownership or resolved this. As someone who works in the hospitality industry, I am genuinely embarrassed for the service standard, or lack-thereof, of Safelite. This has been one of the most frustrating and unprofessional experiences I've ever had. I wouldn't wish this on anyone, not even my worst enemy. DO NOT USE SAFELITE IN BRUNSWICK, GA. Save your time, your money, and your sanity.

After being an auto technician for 35 years or so, I retired a number of years ago. Trying to find…read morea good garage that is completely honest with knowledge techs isn't always easy. I am happy to say that the nice folks at Gerber Collison in Brunswick recommended Bob and his staff at Barnes Auto, in Brunswick. Years ago I had an older car towed to Bob. It needed a new fuel pump. I wasn't going to drop the gas tank on a gravel driveway. Bob called me up prior to replacing the pump. He informed me that the PCM (power control module, the main computer) was bad. And since that part wasn't available he suggested scraping the car. A Saturn station wagon with approximately 295,000 miles had served me well. Lots of other places would have been happy to charge me hundreds of dollars to replace the fuel pump and then call me with the bad news. I recommend Bob and his staff at Barnes Auto to anyone looking for an honest shop where INTEGRITY is more important than a making a quick dollar. Thank you very much Bob, Tammy and the techs in back. Y'all are AWESOME Stuart

I paid 400.00 for a window that was not working and left only to get home to discover the window…read morewould not stay up. after a lot of calls Bob Barnes grudgingly " repaired" it. months later, same issue only it was Summer 104* and this time he told me he had no one to repair it because his worker quit and he could not help me. no offer or suggestions. BEWARE OF THIS BUSINESS. The other Barnes Auto is reliable and honest on Community Rd. They are not related and Kendall Barnes stands behind his work.

Joe and his team are true professionals! Joe was the only one out of 3 tow companys that answered…read morethe phone at 8am. Joe was very straight forward and did not try to take advantage of my situation. Additionally, Joe's communication is top notch, very easy to work with and more importantly, reliable. I highly recommend Dependable Auto and Tow. -Martin

My boyfriend and I were traveling across the country when we had a tire blow-out on I-95 in…read moreBrunswick. We called AAA, which was a mess. They couldn't get our location correct, even though we told them multiple times. Eventually, the people who AAA told to pick us up but couldn't got in touch with Joe at Dependable Body Shop. Joe showed up almost 30 minutes before AAA even called him. Joe towed us to Savannah and he was great. He seemed like a very honest and helpful person. He also gave us advise on our car that turned out to be exactly what the mechanics we went to in Savannah said. We should have just had Joe be our mechanic. We were so grateful to him.