Having a car accident is traumatic enough. But, when you entrust your vehicle to be repaired or…read moretotale, and you ask how long do you think it will take and all the receptionist can say is "a long time " is not helpful! Then asking for a clarification days, a week or weeks. "No idea" When you have not heard from them for over a week and you call and are told you will get a call back, but never do. So you wait a few more days and call again. No call back. Call again and finally speak to someone and it should only be a few more days. Horrible, unfriendly customer sevicespeak to someone

I received a call from the General Manager about my scheduling problem and he couldn't have been…read morenicer. Apparently it's a communication problem with the Insurance Company who scheduled the appointment and no Fault of Gerber Collision and Glass. I do recommend this business as they have gone above and beyond to take care of the problem. Just be sure that if your Insurance Company schedules an appointment, that you call first to verify. If you are scheduling with Gerber directly, it shouldn't be any problem at all.

They quickly solved my auto window problem at no charge and were very friendly and kind. I'll…read morecertainly use their service for my home window repair.

Great service had my daughter back in the road in less than a day. Best price around and I love to…read moreshop local.

Joe and his team are true professionals! Joe was the only one out of 3 tow companys that answered…read morethe phone at 8am. Joe was very straight forward and did not try to take advantage of my situation. Additionally, Joe's communication is top notch, very easy to work with and more importantly, reliable. I highly recommend Dependable Auto and Tow. -Martin

My boyfriend and I were traveling across the country when we had a tire blow-out on I-95 in…read moreBrunswick. We called AAA, which was a mess. They couldn't get our location correct, even though we told them multiple times. Eventually, the people who AAA told to pick us up but couldn't got in touch with Joe at Dependable Body Shop. Joe showed up almost 30 minutes before AAA even called him. Joe towed us to Savannah and he was great. He seemed like a very honest and helpful person. He also gave us advise on our car that turned out to be exactly what the mechanics we went to in Savannah said. We should have just had Joe be our mechanic. We were so grateful to him.

I made an appointment 11 days in advance of day set to bring in RV for axle tire tune up so to…read morespeak. Called in route. I was 50 minutes away. Jack said come on I had to drive 15 miles to get my RV from storage. Then 50 miles south to his shop. Dropped it where he told me 9 am I said how long. He said 2-3 hours. I was almost an hour from home so I killed 3 hours went back not touched. He said I will get on it shortly. I came back 2.5 hours later. Still not touched. Awful run business. All I got was excuses about mechanics being out. That never came up prior to the 51/2 hour discussion with nothing done. I pulled it out Took it back to storage. Jack will tell you whatever you wAnt to hear then do it or not at his convenience. As I told him when I left this isn't cool and no way to treat customers he made commitments to. I won't be back. Be Leary he seems very nice. FYI. I was very respectful to him Thru the process. I even sired him and I'm sure I am older than him

Headed out of town for the weekend. Noticed that I had a nail in my tire. Called Jack's to see if…read morethey could fix it. They said not a problem bring it to us and we will squeeze you in. I have used them in the past for repairs and they always do quality work. As a matter of fact when we live town tomorrow going to be dropping my other car off to get the A/C looked at. Recommend Jack's Tire and Breaks, for the go to place for repairs!

Heading to Florida for vacay. On I95 S had already passed Brunswick GA 25-30 minutes. IDIOT light…read morecomes on oh no! What to do? Nearest town is Brunswick. Can we make it another 40 minutes or so, should we even try? Husband is barking orders. "Rolling eyes". Call several places based on google search. Either don't do charging systems or so booked for the day will be really late or tomorrow. Not good. Anxiety escalating. Finally see Cook's. Ok ok ok its an independent but let's try. Yes, they'll work us in. Praise God, thank you Jesus. It was the alternator. Part was delivered locally in short order. Very efficient. Very hospitable. Clean bathrooms. In and out within an hour. Amazing. To be treated above and beyond. There is mercy in the world. I will surely recommend to anyone. I will surely use them again if I'm in the area. Blessed by their thoughtfulness and expertise.

I was visiting from out of town when starter died. They got my truck in fairly quickly. They did a…read moregreat job and the price was lower than quoted. Super friendly, family owned business. They seem very honest and trustworthy. I would definitely go back.

Horrible customer service!!! I've called atleast 8 different days in the past 2 months and…read moreeverytime the guy sounds like he doesn't even wanna be there and tells me they are fully booked for the next 2 weeks!!! Now how is someone supposed to get an appointment here bc he won't even make me an appointment. If you're booked for 2 weeks and I call after one week shouldn't I get the next weeks booking???? Obviously they just don't like to work!!

Awesome job! would highly recommend! Very professional. The only (good for them) problem is, they…read moreare always booked out at least one week. After receiving my car back, I can see why. It was worth the wait. Very nice craftsmanship, attention to detail. Very very happy with the Llumar ceramic tint, I'd recommend over the standard window film. It controls heat better. Also in their lobby they have some Demo setups. Where you can feel the difference in heat being blocked. Out the door, the film and labor price was fair. I'd rather pay for the quality craftsmanship and quality materials. With a company that stands behind their work. over some cheap, meh.. low heat absorption, diy film, installed by someone who leaves light gaps, bubbles and leaves your wallet feeling violated.

After being an auto technician for 35 years or so, I retired a number of years ago. Trying to find…read morea good garage that is completely honest with knowledge techs isn't always easy. I am happy to say that the nice folks at Gerber Collison in Brunswick recommended Bob and his staff at Barnes Auto, in Brunswick. Years ago I had an older car towed to Bob. It needed a new fuel pump. I wasn't going to drop the gas tank on a gravel driveway. Bob called me up prior to replacing the pump. He informed me that the PCM (power control module, the main computer) was bad. And since that part wasn't available he suggested scraping the car. A Saturn station wagon with approximately 295,000 miles had served me well. Lots of other places would have been happy to charge me hundreds of dollars to replace the fuel pump and then call me with the bad news. I recommend Bob and his staff at Barnes Auto to anyone looking for an honest shop where INTEGRITY is more important than a making a quick dollar. Thank you very much Bob, Tammy and the techs in back. Y'all are AWESOME Stuart

I paid 400.00 for a window that was not working and left only to get home to discover the window…read morewould not stay up. after a lot of calls Bob Barnes grudgingly " repaired" it. months later, same issue only it was Summer 104* and this time he told me he had no one to repair it because his worker quit and he could not help me. no offer or suggestions. BEWARE OF THIS BUSINESS. The other Barnes Auto is reliable and honest on Community Rd. They are not related and Kendall Barnes stands behind his work.

I couldn't be more impressed with the service I received at King's Colonial Ford. They not only…read morefixed my car, but they truly went above and beyond in every way. When I picked it up, it looked absolutely incredible. They had detailed it so thoroughly that the seats, door panels, and interior looked almost brand new. It was such an unexpected surprise and made my day. They also fixed an AC issue, making sure everything was taken care of instead of just doing the minimum. It's rare to find a dealership that takes such pride in their work and treats customers with this level of care and attention to detail. Thank you to everyone at King's Colonial Ford for your professionalism, excellent workmanship, and outstanding customer service. I highly recommend them and will definitely be back!

Brought my truck to get new tires and an oil change. I can't remember the name of the service…read moreadvisor who helped me out, but she was wonderful and very patient. She helped me make my tire decision and took her time to make sure i fully understood the warranty and rebate that came with my new tires. I utilized the overnight key drop and my vehicle was ready middle of the next day.