I have been going to Brannon Crossing UTC for years! They are kind,and the process is fast and…read morestreamlined. Every Dr. I have ever seen there is compassionate and great bedside manners. Its a great place to go if your in a hurry, or cant get into your regular doctor in a timely manner, or if you want to avoid the hospital ER

Took my 90 year old mother to this urgent care t treatment center this morning at 8:00 am. She was…read moreexperiencing deep coughing and hadn't rested a few days. We checked in with about 10 other people. Their process was streamlined and efficient. We were in a room in 1/2 hour. All personal were great but a special shout out to Dr. Smith. I have never seen a doctor with such wonderful manners and concern and compassion. He was funny and had my mom at ease immediately. We both loved him. He walked us to the exit door. This was as great an experience as one could hope for given the circumstances. Thank you all!!!!

I've been going here for years and absolutely love the staff here. Very friendly, attentive and…read moreprompt. Dr Haddix is a top notch family dr that takes his time to listen during your scheduled appt times. Dr Dicken and Lindsey are great as I have seen all of them. They all want to make sure you get the best care/treatment possible before leaving their office.

If you want to be treated like a number instead of a person, this is the place for you…read more Receptionists and nurses are not that friendly, attentive or outgoing. Dr Dicken is the friendliest person there but if you talk too much he'll excuse himself from the room "for just a moment" and then a nurse will come in and say you're all set and ready to go. Today, one receptionist was complaining to another about a patient for all to hear.

Dr. Downs and his staff are amazing! They go above and beyond any typical medical practice. We were…read moreout of the country and my son had an allergic reaction, instead of having to take him to a UTC in a foreign country Dr. Downs was able to diagnose and treat via telahealth. He communicated with a local pharmacist and my son was on the mend in no time and we were able to continue with our vacation.

I went to this urgent care center last night. Not only did I spend a total of 5 hours there, but…read morewas also misdiagnosed. I was diagnosed with a UTI to which I told her I was on my period hence the blood. Today, I have been ADMITTED to the hospital with pneumonia and sepsis. I'd stay away from this place if you want the correct care!!!!

Having two boys, I've visited many walk-In clinics. This Urgent Care is the best. The wait time is…read moreminimal compared to other walk-in clinics I have utilized. They move fast, but you really get the feeling they care. The facility itself offers a lot of services that many others do not- X-Ray, full lab, minor surgical procedures, tests for Flu, Strep, RSV, UA, vaccines, sutures, IV hydration, EKG, etc. Not only have I had a great experience as a patient, but I did my clinical hours there for CCMA as well, and I learned so much thanks to people like Mary, Kayla, Muhammad, Sarah, and others. I would recommend this facility as a patient and as a professional.

Every since the main doctors that started this practice have retired, this practice has gone…read morestraight to corporate practices. No more of feeling like you are known, only like you are a number. Weeks before you can get in to see someone, let alone your primary. Pushing doctors that have just graduated and this is their first ever job. I was a patient with this practice for 33 years, this is the only practice my three children have gone to. Because of the poor replacement physicians and corporate practices we are no longer attending this facility. I would not recommend this practice to anyone.

I'm very happy with Tates creek family practice. My doctor is very thorough and is available to me…read morewhen I have health care questions. I have been coming here for many years and would recommend them for you and your family. If I need lab work it is done in the office. I get a follow up call from my doctor if any issues come up that require attention and they mail me a copy of the results for my records.